RV rental
Very nice experience. Impeccable services and products
(Translated by Google) Super
Equipment not included
(Translated by Google) Hello,
We were satisfied with the overall operation of the company (point of service, recovery, return, etc.). However, we were disappointed to see that the equipment was not included in the price we paid. Sheets, kitchen equipment, etc., should already be included in this price.
Fantastic experience
(Translated by Google) I had an experience beyond my expectations booking a Four Seasons RV through Authentik Canada. Authentik Canada's service was impeccable, the price very attractive and the RV was in perfect condition with everything needed for a wonderful family vacation. Thank you to Authentik Canada and Four Seasons for the quality of your services. I recommend!!!
Very good service! Very satisfying VR!
(Translated by Google) Fraserway very well! Very good service!
very good
(Translated by Google) good service and good vehicle
A first but certainly not a last
(Translated by Google) This was our first RV rental experience for our vacation. We were satisfied on all levels. The service was excellent both when picking up and when returning. In addition, the quality of the RV met all our needs. Being a family of four including two teenagers, we were a little apprehensive of being cramped. However, if design ensured that we were comfortable, even on rainy days. Thank you to the Van Life Montreal team. We intend to repeat the experience in the coming years. [...]
Customer service
(Translated by Google) Customer service is working. Not attentive to customer needs.
What happiness!
(Translated by Google) Simple and easy RV rental with Authentik canada; good price and good services. We were warmly received by Four Seasons. The "Conversion van FS" was ready, tidy and clean. Everything is included, even the shower towels. Well equipped for the kitchen. Nice little van, comfortable for two, easy to park in standard parking lots. Excellent choice to visit the Rockies in luxury camping! Our route (11 days) was Calgary, Banff, Lake Louise, Jasper and Miette. From Jasper, we visited the surrounding lakes and maligne lake. We had bought 2000KM, but only used 1400KM. The hikes were all spectacular: Sulfur Mountain, Big beehive, Moraine Lake and Eiffel Trail, Skytram (totally worth it!) and Indian Ridge, Sulfur Skyline and Parker Ridge. We did business with Pure Outdoor in Jasper for a double kayak rental at Lac maligne: professional service, good equipment, delivery of the equipment at the time that suits us; do not hesitate to call on eu for a nautical activity [...]
Canadream
(Translated by Google) Easy to pick up the RV. With the pandemic, he makes the videos watch in advance. On the day of picking it up from the RV, less than 15 minutes are needed. Take the time to photograph the RV before taking possession, because on return, there is a fairly thorough inspection.
Excellent service!
(Translated by Google) We rented a VanLife style Ford Coachman and loved it. The service was excellent from start to finish with both Authentik Canada and Canada Dreams for the vehicle. An experience to repeat.
Too many extra costs
(Translated by Google) The canadream rental went well but the "check in" and "check out" times are very restrictive and stressful ($$$ in case of delay).
I also paid 2300kms and did 2315, and I had to pay those extra 15kms!! Not very commercial...
The RV is good but nothing is included, you have to pay for everything and the price is not negligible...
plastic dishes will be better and some utensils are missing
RV rental for 3 weeks in western Canada
C23
(Translated by Google) Great service from Fraserway. Advisor knows her product very well. No problem during the whole trip. Vehicle very clean and in very good condition. Thanks a lot.
Very positive first experience
(Translated by Google) The DVC vehicle is very well equipped and functional. We really appreciated the quality of service offered by the staff of the Canadream agency in Montreal when we had a small technical problem during our trip. If this is your first time with an RV, I recommend taking the personalized tour option.
Gaspésie in june
(Translated by Google) The RV was very spacious and very well equipped we had a very good stay
Everything was very clean a very professional team. Convenient, time-saving online check-in. (Just a little less difficult to communicate in French on the phone)
Almost perfect service, exceptional trip
(Translated by Google) With my partner, we rented a conversion van from Authentik Canada for a two-week trip through the Rockies.
It was my first van experience and the trip was absolutely outstanding. Impeccable customer service, quick response to all my questions, van pickup and delivery went without the slightest problem.
There were a few problems here and there with the van, a rear-view mirror that was a bit unstable at high speed, the middle bench seat that didn't lock and opened and closed when turning, faulty plumbing when taking the van, which got worse after a few days, it had to be taken to a garage. (it could have been very boring but the customer service was very efficient, they guided us to a nearby garage which took care of us right away and we were gone within an hour). To compensate for these problems, the company compensated us by giving us a nice discount on the extra kms (which were many, oops...)
Despite these few annoyances, the van is pleasant and easy to drive, the bed is very comfortable, and everything we could need was on board.
So yes, there were a few problems, but that didn't stop us from having an unforgettable vacation, and I would rent again without hesitation.
[...]
Satisfied!
Very satisfied!
Very nice experience, our rv suited us
Great experience!
(Translated by Google) We were very well served by the Authentik team. They made themselves available to us. Even during our many plan changes, they remained efficient and friendly.
Thanks!
Excellent company
(Translated by Google) Renting the RV was my apprehension since I don't understand English very well. I explained to them and the person took all his time to speak more softly so that I understood.
And finally I understood everything.
In short ; it went very well. They stay tuned for any questions and are very helpful with feedback.
The support is done quickly and everything is well explained in a manual that is used throughout the trip.
[...]
Terrific trip. Everything was perfect.
(Translated by Google) Complete equipment except forgotten 2 folding chairs. Possibly see you next year for another trip
Great experience for a first time
(Translated by Google) Given the context of the pandemic, we wanted to live our holidays in a safe way by creating a bubble. RV rental provides that experience and we loved it. In addition, we had considered before the pandemic to buy an RV and this test convinced us. Canada Dream offers complete and comfortable vehicles.
Very good service
(Translated by Google) Pleasant experience, taking possession in 1 hour and returning in less time
Do not look any further.
(Translated by Google) We were looking for a company to book an RV with for a trip of a lifetime in Western Canada. When we spoke with Gabrielle, the booking agent, we decided to stop our search. What an excellent service from start to finish according to our needs and desires by offering us affordable and honest options. The advantage of doing business with Authentik Canada is that they accompany us in the organization of the trip before, during and after. We felt we had help with every question and we had plenty! At no time did we feel tiring with our multiple questions. We really felt like customers and not just numbers bringing money. In addition, it is a Canadian company focusing on the local economy with their suppliers and offer excellent prices compared to the competition. We definitely recommend and will book with them again for our next RV rental. [...]
Super Deluxe caravan
(Translated by Google) A superb Deluxe Cara van, clean, recent and easy to drive. Perfect space for 2 people and surprising storage despite the space.
Only negative things is to take 2 amenities kits because otherwise they only provide a pillow and a towel!!
Also, they charge $75 to empty the waters at the end if it's not already done, which is excessive.
The rest is great!!
[...]
Everything was perfect !
Easy rental, no problem
A great experience
(Translated by Google) Powerful and very well equipped vehicle. interior with some anomalies but nothing dramatic. comfortable bedding. on the other hand, the SVC is not suitable for 4 people. indeed, the sofa bed is very small. good for one adult or 2 children under 5 years old. hence the 3 stars.