Car rental
opinion divided on the overall service between dissatisfied and satisfied
(Translated by Google) the agency's schedules are not correct on the internet.
the staff is pleasant but lacks responsiveness
no car available when I went to the agency: they rerouted customers to Laval to pick up cars. having a cruise to Mille Iles in the afternoon, I insisted on having a vehicle quickly, and they ended up giving me a Tesla, the only vehicle available. it's an upgrade I think, but the management of electric charging is complicated towards Tadoussac (electric circuit terminals fast charges not compatible tesla)
[...]
Tt went well
(Translated by Google) Very good, the person at the reception a little cold
Efficient
(Translated by Google) Good value for money going through Authentik Canada, especially with a return on a different site.
Quick support. Car in fairly average cosmetic condition (87,000 km).
A bit of a wait on the way back to downtown Montreal.
Too expensive
(Translated by Google) Too expensive for this type of vehicle. We paid 1700 dollars for a small suv
Road trip in Gaspésie
(Translated by Google) Recorded on arrival in Quebec impeccable, very fast. Good advice. And the same for the return to Montreal. Excellent Toyota Highlander SUV vehicle.
Mixed experience
(Translated by Google) Avis did not meet our car rental expectations:
- Focused on paid services
- No handling of the vehicle
- Interior and exterior cleanliness: very average
- Average vehicle condition:
Maintenance indicator exceeded
Low windscreen washer level alert
Tire with wear indicator
Super
(Translated by Google) super nice magic
Very satisfied
(Translated by Google) Fast and efficient service
good car
deception
(Translated by Google) as we thought, unfortunately, the reserved vehicle was not available, no more vehicles in this category!!!
After 2 hours of waiting, we were "upgraded". We had a Ford Explorer with 45,000 km, tired, very dirty, scratched everywhere, extra cost 960 euros
Return car rental
(Translated by Google) Met our expectations
Toyota Camery with many kilometers and damaged
(Translated by Google) Nothing to say about the rental company, the staff was available and attentive.
The car could have been newer and better maintained but I also understand the context of tension in the automotive market
Unable to retrieve an invoice
(Translated by Google) Service OK but impossible to retrieve an invoice with the total amount of the rental.
No GPS in the car despite my request.
Responsive and efficient service
(Translated by Google) Very good rental agency. Our car was stolen on the 2nd day of our arrival, Thrifty found us an identical replacement vehicle in less than an hour, which saved our planned stay in the Mauricie.
EXPERIENCE AU TOP
(Translated by Google) VERY SIMPLE AND PROBLEM-FREE EXPERIENCE WITH AUTHENTIK
Good
SUV Volkswagen
(Translated by Google) A little long to pick it up at the Montreal airport, no more vehicles available. brake problem but on the other hand the comfort and the speed of the delivery of the top vehicle
Good experience
(Translated by Google) Good experience
Avis company in Montreal
It's just a shame to have to wait 3 hours in Montreal to be able to pick up the car
The return, on the other hand, goes smoothly.
Top
(Translated by Google) New car, super nice and easy reception and return
Good but long
(Translated by Google) A bit of disorganization with an extremely long wait, vehicle not ready.
Commercial gesture because of the much appreciated wait: rental of 2 child seats offered.
On the other hand RAS concerning the vehicle itself and the return of the vehicle which is very fast.
impeccable
(Translated by Google) Impeccable rental, fast service, compliant car, great responsiveness from Authentik Canada on all requests. To recommend
Not Kia RIO and very tired brakes
(Translated by Google) Not Kia but Toyota to our surprise. Poorly maintained brakes therefore impossible emergency braking. Therefore not serene to transport the family over 2500 Kms
Perfect
(Translated by Google) It was with Authentik Canada that we found the best rate to rent our car for our 3-week trip. Everything was perfect: quick and accurate quote, very clear rental instructions, very easy pick-up and drop-off.
I recommend Authentik Canada for their professionalism. A big thank-you :-)
Service impeccable
(Translated by Google) Recommended good value for money
Competitive price and almost in line with the reservation
(Translated by Google) Interesting price with insurance included. Quick recovery of the car and the return also went well. The car was however a bit smaller than expected when booking.
Rent a car with thrifty
(Translated by Google) On the outward journey, waiting time for recovery of the vehicle was much too long (4h30 after the agreed time), i.e. half a day wasted on our vacation.
On the way back, disorganization for the return of the vehicle.
Car rental
(Translated by Google) Nothing to say. All went well. We received the requested car. It was clean and no bad surprises
Perfect
(Translated by Google) Everything went very well.
No complaints !
Thanks
Without hesitation…
(Translated by Google) Everything went very well, except the fact that we did not have the reserved model but an equivalent.
Nothing to say about the reservation: this is the second time that we have gone through Authentik Canada because there are no bad surprises
If we will return to Canada, we will do the same without any hesitation
7-seater car not available
(Translated by Google) Disappointing arriving late and tired.
In the end, it got sorted out and Authentik Canada obtained compensation.
Perfect
(Translated by Google) Quick pick-up and drop-off of the car, almost new car (no inventory, everything is done on trust)
I recommend 100%