Car rental

car rental

(Translated by Google) we were very well received at thriffty, nothing to say about the cars, we had 2 interlocutors at the same time, the explanations were very brief, fast, however we were surprised when we returned the cars which we had to pay a supplement because one of the cars was upgraded. we were given a tesla. we rented 2 cars and we had to pay more than 2000 dollars in addition to the reservation, we signed the contracts. we had retained a price around 1000 dollars for the 2 cars. we are aware that you have to pay the taxes, the refills and the full.
all this remains very expensive. the explanations should be clearer, we were drowned [...]

Location

(Translated by Google) So you really need to take stock with your provider. 2 hours of waiting on arrival to get the car, an endless line, a shame we have never experienced this during our travels and god knows we travel. We put you in a car that is not the one ordered, there is no GPS you paid for, you ask for it, we tell you in front of the French. Apart from the fact that we drive well. GPS to update because we made detours to finish it fortunately that we had GSP telephone [...]

Good car but poor GPS

(Translated by Google) Luckily we have Google Maps
Some destinations unknown to the GPS supplied with the car (more unintuitive)

Very good rental

(Translated by Google) Authentik Canada service at the top, with all the desired options and guarantees for a very good price, very easy to use and very reassuring. Too bad not being able to add a car seat directly when booking.
Rented car as requested, recent, well equipped (screen with various options including telephone connection - for us Android auto - very practical) very clean, no need to clean it on return, no worries.
Return of the car very simple, fast, with a very nice agent.
Simply a very very long wait to pick up the vehicle on arrival and the rental of the very expensive car seat (we bought a new one very well for much less than for 2 weeks rental). [...]

Perfect service.

(Translated by Google) The entire Authentik team was competent, attentive, and efficient. Authentik helped us adapt our initial car reservation following the change in flight dates.

10 days rental with friends and family

(Translated by Google) We noticed a very poor communication between your agency and the renter.
We landed in Quebec where we had initially asked to be able to pick up our vehicle at the airport and the agency replied that it was not possible because no vehicle was available at the airport. However, when we arrived at the Quebec agency, we were taken back to the airport to pick up our vehicle, which was available! This caused a waste of time and money because we had to take 2 taxis to reach your agency!
The 2nd point is that we had ordered a vehicle with GPS and to our great disappointment, no GPS in the vehicle Fortunately, we had bought a small WIFI terminal in France which helped us out a lot!
In short, I regret to tell you that we are not at all satisfied with your services... [...]

Good experience

(Translated by Google) Delivery a little late but the staff was efficient and attentive.

good agency

Itinerary and electric galley

(Translated by Google) Step-by-step guidance...
The rental company knew how to bounce back from a wish, to drive with a Tesla.
Only downside our route and the network of Tesla terminals was not compatible
It remains a mixed experience
Regarding the return, simple and effective !!!
Thanks to Authentik for facilitating the process...
Our next stay in Quebec will be Authentik!!! [...]

Long wait to pick up the car

(Translated by Google) Very nice, too bad the time to pick up the car was long

Simple and efficient

(Translated by Google) Simple and efficient. Perfect SUV for Canadian and Quebec roads and with large trunk volume even for 4 people.

Not bad, but...

(Translated by Google) No issues during our stay but the vehicle provided was smaller than the expected rav4. It was sometimes a complicated for the luggage.

very good rental experience

(Translated by Google) everything went very well when picking up the vehicle, no waiting and surprise, we were given a vehicle of a higher category at no additional cost.
Good value for money, the RAV 4 hybrid SUV vehicle was almost new, clean and comfortable for 4 people with a trunk that could easily hold all our suitcases!

Worry-free rental reviews

Very disapointed

(Translated by Google) We had rented a Toyota Corolla-type car, so a small sedan, except that when we arrived at the airport, after an 8-hour flight, 45 minutes to find the rental company at the airport and more than 1 hour of waiting at the counter with 2 children, we are told a WW Golf....
After having managed to put children and luggage with great difficulty in the car, we take the road to our hotel, and we realize that the car vibrates enormously and that the brakes make a very unpleasant noise.
In short, we did more than 2000km in 10 days on Canadian roads with a questionable vehicle... [...]

Very well

(Translated by Google) No problems when receiving the vehicle, almost new car, good option

Good experience

(Translated by Google) Good rental experience, with immediate consideration of the voucher at the counter for the return of the vehicle

An unforgettable stay.

(Translated by Google) The rental and return of the car was perfect and fast. The car was beautiful, very pleasant to drive.
Thank you Authentik Canada

Very happy with my rental.

(Translated by Google) Even if the car was loaned to us 3 hours late, we had a rental car of a higher range than the starting one. The rental went very well.
Authentic Canada responded quickly to all my questions. And handing over the car to Thrifty at the end of the rental was very quick.

Well located agency

(Translated by Google) Agency well located near the exit of the airport, we were upgraded to a big jeep at no extra cost.

Perfect !

(Translated by Google) Everything went very well. Conforms to the information provided before the rental. I recommend. At the airport, you still have to plan the waiting time because there are a lot of people.

very easy pick up and return

(Translated by Google) We had a Toyota Rav 4 which fit all our suitcases. Our friends on the other hand had a smaller Mitsubishi which would have been complicated with our luggage. GPS billed by Avis and Authentik (under discussion with Tanya/Avis)

car rental canada

(Translated by Google) Vehicle a little dirty for my taste
Otherwise super fast pick up and drop off

functional car

(Translated by Google) A bit of a long wait to pick up the car, the return was quick. Functional vehicle, it was not necessary smaller to put the 4 large suitcases. Vehicle that met expectations but lacked power for the climbs.

Very good car

(Translated by Google) Very good quality rental car, allowed us to make a great road trip throughout Quebec

No organization at the rental company!

(Translated by Google) When I arrived at the airport, there was only one agent to take care of all the customers who were queuing… no more cars available at the Park!!! I had to pay extra to benefit from the only vehicle available on the Park and which was much more expensive!! Really very very limited experience.

Excellent

(Translated by Google) I called on your services for a car rental, everything was on top, I had to make a last minute change that you managed perfectly, it is reassuring to go through professionals like you

In addition, I strongly recommend downloading your various guides, which we found very useful, excellent advice on visits, routes and restaurants that we followed, moreover after 2 days we had replaced our guides with yours.

Thank you for your help [...]

Car rented with authentic

(Translated by Google) Everything went well with the thrifty rental company, from receiving the car to handing over the keys after more than 3000 km.

Very well

(Translated by Google) Receipt and return of the car without problem. Very good service.

Correct

(Translated by Google) The only negative point is the 2 hour wait for the delivery of the car