Car rental
Not up to par
(Translated by Google) 1h30 of waiting to pick up the car in Montreal, 5 families summoned at the same time .. the car has more than 100,000 km on the clock, and it is difficult to exceed 90 km / h without everything starting to vibrate
Road trip completed without worry but with the "revision" light on the whole trip
Superb rental! Top car. Thanks....
(Translated by Google) We thought we had a Toyota Corolla as planned when booking, when we arrived we were pleasantly surprised to have a Hyundai Santafe SUV. It was great.
4 week car rental
(Translated by Google) The car provided was a VW Jetta and not a Hyundai Elantra.
No problem with the Avis agency.
Comfortable car that met all our expectations!
Very well !
Thrifty Reviews - Be Careful Not to Get Scammed
(Translated by Google) We rented a compact car, Kia Rio style, whose trunk is big enough to fit two large suitcases. Arrived at the Thrifty counter, we are told that we would have rented a class B car which would correspond to the economy category, Chevrolet Spark style. With two large suitcases and two backpacks, much too small. Faced with our refusal, we are offered to upgrade us by paying a large supplement. Great discussion with the person at the counter then with the manager who told us that the compact category would be the smallest category. Strange because on their website, they speak of two different categories. It was only after calling Adeline from Authentik Canada who spoke with the person at the counter that the situation was resolved. In the end, we got a larger car than expected. Thanks to Adeline for your support. [...]
Simple effective but not very fast at the start
Very good roadtrip with our vehicle
(Translated by Google) Very functional and very clean vehicle.
Quality service
Very good rental
(Translated by Google) Vehicle in accordance with the reservation, very helpful agency. We recommend
Dodge Charger GT
(Translated by Google) Very good experience :). The seller has a very warm and quick welcome.
Car in great condition and clean. The car park is very easy to access and collecting the car proved to be very very efficient. I recommend !
Small flat, the price a little excessive for 12 days, 1300€. But it seems to be pretty much the same everywhere.
Perfect service
(Translated by Google) The rental went very well. The first vehicle assigned to me was too big for me. I was offered another car without any worries.
The return is very simple.
Everything was perfect.
I recommend
Very satisfactory rental from all points of view
(Translated by Google) Compliant car
Good condition
Fast service when picking up the vehicle and when returning.
Ease
Only point of improvement: I did not receive an email with my Check out validation
Quick support
(Translated by Google) good service and friendly staff. quick delivery of keys and vehicle to recover in the basement
small downside: disappointed with the average condition of the car - scratched right wing and a slight hitch on the right rear door (which was well reported on the condition of the vehicle)
Super
(Translated by Google) Very comfortable car, more than enough for five adult-sized people and all the luggage for 15 days. On the other hand, be aware that if you return your car more than half an hour late, you will be charged for an additional day.
Perfect and fast
3 hour delay at pick-up
(Translated by Google) 1 hour wait at the counter, and vehicle available 3 hours late. Other than that no problem with the car.
Available and attentive service
(Translated by Google) Thank you for your advice and help with my car rental and all related questions!
Perfect in every way
(Translated by Google) Be careful, however, we had to return the car to the airport with a full tank, unfortunately we did not find a gas station nearby... the tank was missing a little, so we are waiting for the bill
Very, very good renter.
(Translated by Google) Very good, welcoming new and clean vehicle.
Completely satisfied with the Avis service at the international airport
(Translated by Google) We were greeted at the Avis counter at the airport by a very pleasant, smiling and very professional person who patiently answered all our questions even though we were not fluent in English. The only downside was the unusable GPS from the start, we never knew if it was a battery, cable or other problem. Finally we left it aside (paid option). The vehicle was immaculate. We will undoubtedly renew the rental of a vehicle with Avis on our next trip and always through Authentik Canada, which has amazed us with its quality of service. [...]
Car rental
(Translated by Google) Nice trip to Quebec, only downside, inventory with photos sent to our mailbox without going around the car beforehand, difficulty contacting the rental company, number where you have to be fluent in English to report problems . Authentik could not help us contact our rental company.
To flee ! model of vehicle photos not corresponding !!!
(Translated by Google) Very disappointed with my experience with Authentik Canada, I took a compact model that did not correspond to the photos that you put on your site! it is well indicated kia rio but with a photo of a sedan. But after calling you, you didn't want to know.
I had to take a model above with my 2 suitcases and added an additional $370.
I will never go through you again!
On the other hand Thrifty were always present at my side.
I leave the image attached!
Photos not contractual!
[...]
Functional vehicle, of average quality but reliable
Efficient
(Translated by Google) The journey and the care were top notch!
Very good experience
Second unhappy experience in less than three weeks
(Translated by Google) During my road trip this summer, here I am for the second time again at the Montreal airport to rent a vehicle again… this time it's almost 2 hours of waiting in front of an empty counter that I waited for to recover the car… Yes, empty or almost, there were only 2 people to manage 2 agencies and almost 30 customers!!! In short, my turn arrives and there surprise, there is a duplicate on my reservations, but only one car available! But to do it right, the only car available is an old, completely damaged Dodge caravan, worse, once on the highway, this car gave off an extremely confusing rolling noise… between Montreal and Quebec, we even lost control of the car under the at 70kmh in the rain!!!! So I called the rental company 6 times and left 3 messages, I'm still waiting for a call back or a pick-up!!! Later, in the descents of baie st paul I almost lost the brakes which started to vibrate the steering wheel at 80kmh!!!
To sum up, it is unacceptable to undergo this type of service during our family holidays and worse to expose ourselves to the risk of accidents! Inadmissible because to do well on our side we pay the price of security and trade...
[...]
Very good despite a car not available at the scheduled time
(Translated by Google) Nothing special to report about the rental of the car, except that it had to be ready for 10 am, and that we could not have it until 10:30 am because it was not available before.
No problem during the stay so difficult to give an opinion on the related insurance.
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Regarding Authentik Canada, everything was perfect. We had an answer to each of our questions (which did not necessarily concern the rental of the car) and always within a very short time. Thanks !
[...]
Road trip quebec
(Translated by Google) Very simple rental and pick-up thanks to authentik canada. Decent rental vehicle.
exchange with Authentik perfect, a downside to the delivery of the car
(Translated by Google) Reservation and exchange with Authentik Canada for the reservation by email and by phone impeccable, very professional, available, responsive and friendly. On the other hand, when picking up the vehicle at the Montreal airport, the advisor at the counter forced (imposed) our hand a little for another type of vehicle, a Nissan qashqai. We had a doubt about the capacity of the trunk for the suitcases, and the adviser told us that there would be no problem. However, we had a lot of difficulty putting all our suitcases in the trunk, which was too small. If we had had the planned car, Toyota Camry, we would not have had this problem, because we had checked the size of the trunk before renting the model. Concerning the Nissan, no problem for the vehicle but weak engine for this kind of car (some difficulties for steep hills because we were 5). [...]
I recommend Authentik Canada
(Translated by Google) Excellent welcome at the Thrifty agency. Vehicle corresponding to the one requested. Possibility to return it to the airport at the end of the stay.
Car rental for 3 weeks
(Translated by Google) Almost new car (barely 45700 km on the odometer). Very clean. Friendly and professional staff.
But no GPS (it seems outdated). We bought a Sim card and used Google map
Gros suv
(Translated by Google) Beautiful car, spacious and 1 enormous trunk!