Car rental
just a rental
(Translated by Google) completely ineffective assistance service, we had a problem with a tire we had to manage on our own because your authentic canada service, which was very understanding and kind, had trouble contacting them too; be careful despite what the rental company tells you, all insurance included apparently does not include broken glass and punctures
thank you for the information
(Translated by Google) I understand that the amount charged to my credit card was not directly related to the car rental.
This amount was rather taken for return of the car to a different place, insurance and other.
Thank you Madame Dignard for the additional steps to enlighten me and for having answered my questions so well.
Rejean
really average
(Translated by Google) First of all it's not a hyundai but a Nissan...then you are given the keys and not even a little overview of where certain settings are...for my part, I had never had a nissan so I looked for how to adjust certain functions...and while adjusting the mirror it remained in my hands, I went to show it to the attendant and he looked at me as if I were an extraterrestrial...and 2 other times it fell during my rental. .. so in short for me for a first experience I would say that there are some shortcomings and room for improvement for the service after payment. thank you [...]
Very good performance. Very good vehicle. Very satisfied
(Translated by Google) We rented our vehicle from Avis in Vancouver through Authentik Canada. No problems. Very satisfied .
Very well
(Translated by Google) Perfect except for a parking bill of $12 (?!!!) because we returned the vehicle 2 hours earlier!!
Perfect for our Canadian Road trip!
(Translated by Google) We were lucky to be upgraded and to have an SUV so at the top for our stay! Fast and efficient support (however we would have liked to be informed that the agency in Toronto was closed and having to redirect us to the airport was quite complicated...). Return to Montreal ditto simple, effective. No bad surprises everything was very clear in the reservation and respected! Thank you Authentik Canada and Avis [...]
Fast and courteous service with free upgrade.
(Translated by Google) The vehicle was easy and quick to collect, very clean and comfortable. Pick up in Vancouver and return to Victoria with no problem. The prices were very competitive with those offered online.
Good vehicle for 4 adults and three children, clean, spacious and practical.
(Translated by Google) The comfort of the seats is a little rudimentary, and especially the brakes were probably at the end of their stroke, with significant vibrations. Avis should have anticipated the maintenance...
Upgrade without additional costs
Satisfied but...
(Translated by Google) On arrival, satisfied with dollar, but no toyota camry! A huynday elentra…smaller….
But on the way back: we arrived 1 hour late because of congestion on the road, and we were charged 135 dollars more, or the full day. Not commercial at all. Thank you for trying to make a commercial gesture to reimburse me.
No problem
(Translated by Google) Problem-free rental, quick receipt of the vehicle, same return
Car rental
(Translated by Google) Nothing to report, everything went very well
warm welcome and good service
Car rental in Calgary
(Translated by Google) Hello. We are very satisfied with our car rental pick-up in Calgary and delivered in Vancouver for 21 days. We were well received at the Avis office at the Calgary airport. I manage a little in English and they were patient with us. And at the Avis office in North-Vancouver, it was a great experience too. I recommend without hesitation to book with Authentik Canada, the staff is super helpful. A big thank you. [...]
Super Authentik services, but very average Thrifty agency.
(Translated by Google) Super services from Authentik, very easy to find the pick-up and drop-off agencies.
Top procedure for booking on Authentik and very fluid when picking up the vehicle at the agency. Excellent customer service and user experience!
On the other hand, following the return of the vehicle to the Thrifty agency, we have still not received confirmation of the return of this vehicle, nor recovered the amount of the bank loan almost a week after the return of the car.
The thrifty agency told us that it would be done the day after the return but still did nothing despite our reminders.
Fortunately Authentik supports us in resolving the incident.
[...]
Tesla not suitable
(Translated by Google) I advise you to make it clear that you do not want an electric car. In Canada, "free" charging stations cannot be used with a credit card. A badge or card is required which is sent within 5-7 days. Impossible for tourists and thrifty does not provide it. With a Tesla, there are therefore only the superchargers that are sorely lacking outside the cities (e.g. in Tadoussac, 1h30 drive to charge the car) or hotels that are rarely equipped.
To be banned therefore.
[...]
Road trip au canada
(Translated by Google) Very practical rental, to pick up the rental in Toronto and return it to Montreal
The rental was difficult we waited over an hour to get the car and the location of the rental point was poorly indicated
All the reset went well
Excellent service
(Translated by Google) Adorable welcome, upgraded vehicle, everything perfect
RAS
Perfect
(Translated by Google) Rental for 12 days: automatic upgrade from Avis at the Montreal airport to a Buick Enclave (very new car with a very large practical trunk).
very professional
(Translated by Google) easy rental, very limited waiting, no solicitation for additional options.
Agency very well located in relation to hotels at the beginning and end of your stay in Vancouver.
In the top
(Translated by Google) Fast, efficient. I had a problem when picking up the vehicle, I contacted Authentik Canada who immediately helped me and found a solution to my problem. Thanks again for your patience.
Road Trip - Western Canada
(Translated by Google) Very quick takeover. However, according to the voucher, the second driver was supposed to be free. We needed to pay the $13.95 per day fee for the second driver. Didn't quite understand why....
An unfriendly rental company - vehicle with very used tires
(Translated by Google) The vehicle was provided to us at the Montreal airport with very used rear tires and the rental company told us "that it should last the time of our trip (nearly 5000 km)" and no other possibility of another vehicle 7 places … unless you come back the next day but without any guarantee!!! Indeed they held but they had to be reinflated regularly!!!
Moreover, on the initial contract, my 21-year-old daughter was supposed to be able to drive the vehicle for a small young driver surcharge, but in the end it was impossible for her to drive because she was not the holder of the contract and one driver less 21 years old could not be an additional driver of our 7-seater vehicle. In summary, if she had rented the vehicle herself, she could have driven it, but as an additional driver it was impossible.
Authentik Canada should check the contracts with the rental companies a little more and the specific conditions of the rental companies according to the type of vehicle!!!!
Note that to simplify things the rental company refused to communicate on the phone with the person (charming her!!!) from Authentik Canada
[...]
..
Nothing to report, no problem. impeccable service
Quality service offered by Authentik Canada
(Translated by Google) Affordable price, quality service, I recommend.
However, my car rental company gave us a vehicle considered 5 seats, but to travel nearly 2000 km, the central rear seat of the vehicle was only an uncomfortable extra seat, it's a shame
Location thrifty
(Translated by Google) We went through authentik Canada to book our car with thrifty from toronto and back to Montreal.
Everything went very well, the fact of going through authentic canada allowed us to have the car very quickly and without any problem: no surprise of additional taxes etc. We even got upgraded to a 4wd SUV
Thanks a lot
[...]
very good, commercial care for customers.
(Translated by Google) The car was ready, not too much of a wait to pick it up