Car rental
Good Services but Hidden Charges
Overall I was provided with very new car and was in really good condition. Thanks to Thrifty for that. However before booking always check on all these costly other hidden charges, like car return charges (if point of return is diff city) or airport premium service charges or additional insurance charges etc.
Unexpected additional Charges and dirty Car
We had to pay a drop off charge which was not obvious in the offer, only later in the confirmation.
The car we received was quite dirty from the inside, especially the back seats were covered with dogs hairs
7 days rental for road trips in eastern Canada
Perfect.
When I looked for a car rental service they were all very confusing and the final price was not clear. Authentik Canada made it all very simple, I knew exactly what I had to pay, what documents I needed to bring to the car agency.
I got upgraded to a VW Golf at no extra cost. Drove 2800km in 7 days, for 165€ + 32€ (<25 fee), definitely worth it.
My only complain is that this service is only available for Canada.
[...]
Satisfying experience
I opted to upgrade the vehicle and it was smooth. We had fun driving to the Rockies, what a view!
Good service
Great quick service, Car was fine.
Successful Car Rentals.
Very well organised and efficient car rentals in three locations organised from Australia.
Marie-Chloé emailed a suggestion that we should adjust our pickup times due to our flights. Great service not just blindly processing our requests. Authentik Canada also organised a refund for our last car hire section when we had to return to Australia due to a medical emergency at home.
Thrifty were efficient and helpful at pickup and drop off.
Rod and Helen Young - Australia
[...]
wonderful experience with rental company
I am happy that Authentik Canada provided me a good deal on the car rental and I am also very happy with the services provided by the rental company. Overall, a very satisfying and memorable experience with car. Will surely like to do business with Authentik again.
Thanks
Car rental
The rental company was efficient and staff were courteous
Everything was easy and well managed.
The car was bigger than the one we requested, but it is not the first time for me, renting by Avis. Anyway. in Canada the roads are wide and we found car parking easily everywhere. The service has been good since the first mail, and for the moment we have no regrets. Hope it wouldn't be a surprise later!
Great experience
Better car than expected. Economic, good space and comfortable. Attendance was Quick and very good as well.
Happy car tental
Had a great car, reasonable price and all was very efficient through authentik who were very approachable and allayed all fears. Would recommend Thrifty Vancouver and I would use anytime
vivienne
My rental was with Thrifty at Vancouver airport where I was given a Volkswagen Jetta. My experience overall from authentik’s agent Marie-Chloe, and thrifty was great. Good communication and unbeatable rates. Thank you!
Good experience
First time i' ve ever rented a car. Nice experience.Thanks
Super long time to wait for collecting the rental car from Avis.
Super long time to wait for collecting the rental car from Avis. We queued for 3 hours for collecting the car. In my experience, it is the longest time I wait for collecting rental car so far. Other car rental company just wait for 30 minsutes or less at the same location. We also expecting a US brand JEEP, turnout was a korean Hyundai Santa Fe. They simply said they belong to the same class. [...]
Good car and outstanding an friendly service!!!
A half an hour after leaving from Triton, we had flat tire, in a region without any mobile phone service... Luckily we could stop near another pourvoirie where the first person we asked, by pure coincidence, happend to be the central car reservation responsible of Sauvageau itself who was on an weekend fishing trip! He paused his activity immediately, helped to inflate the “slow”, did some phone calls and organised a vehicule exchange in the Alma Sauvageau office for the next day, so we could go on with our trip without any worry! Unfortunatily we forgot to ask his name, but if possible, you may send him once more our thanks!!
Our second car became very dirty, illustrating the active trip we made;-)
[...]
Car rental
Had a great experience. Good car, no hassles, & the drive was very smooth.
Fast and easy !
Car Rental for 15 days roadtrip
We've had a really good experience renting our car by Authentik Canada. We wanted a specific vehicle and we received exactly the car we booked on the website. It was brand new and matched the pictures we saw on the Authentik Canada website!!! The renters before us came back just a few minutes before we took the vehicle over. So during the time they checked and washed the car we had to wait an hour but we were offered a full tank of C$90 for our patience and we appreciated the gift. In a nutshell I highly recommend choosing Authentik Canada for your rental because it was simple, reliable and the service was nice and friendly
Very good experience !!
[...]
That's not a car! Its a truck!
Travelling in comfort, chose a GMC SUV
(Translated by Google) The value for money with a guarantee is better than through Avis.
Perfect, good reception and free upgrade.
(Translated by Google) Pickup of the vehicle in Halifax. The agency is located in a hotel, not necessarily indicated but the hotel staff can guide you. Warm welcome, free upgrade offered, easy handling of the vehicle; all in a few minutes. Return of the vehicle at Halifax airport. Easy to find (follow the parking signs for renters). Quick reception and inspection of the vehicle, in a few minutes. Vehicle in good condition, much cheaper than elsewhere. I recommend. [...]
(Translated by Google) Everything went well, vehicle rental for three weeks.
Vehicle in very good condition.
Responsive staff.
Rental counter well placed and signposted near the airport.
Simple and effective
(Translated by Google) For the reservation: Simplicity in renting on the Authentic Canada website, efficient and appreciated exchanges and support. A small downside, it is not possible to pre-register on the official site, but good...
For the rental: Quick pick-up at Montreal airport, we were pleasantly surprised to be upgraded, very good vehicle, simple and quick return at the same place.
Very satisfied with the entire process!!
A big thank you to Alexia and the Thrifty staff!
[...]
(Translated by Google) We waited 3 hours for our vehicle without any explanation from the reception, only to end up with a vehicle that wasn't even equivalent to what we had reserved. The vehicle was smaller and less practical for our 4 suitcases. Another negative point is the staff's insistence on selling us assistances that we didn't need.
Impeccable service
(Translated by Google) The rental went very well! Upon our arrival in Toronto, picking up the car was complicated due to the language barrier, but the reception agent (Camille) was great! She really helped us and we thank her! For the return of the vehicle in Montreal, it was very quick and everything went well, no bad surprises. We will rent again with this agency!
(Translated by Google) Good services.
It's a shame that we couldn't get the vehicle half an hour before the scheduled time.
(We arrived by boat early).
(Translated by Google) Very good experience with car rental from Thrifty. Quick and efficient vehicle pickup, upgrade to a SUV. Return also quick and efficient. No issues.
Car rental ETrudeau airport
(Translated by Google) We were thinking of renting from Thrifty and actually, it's Hertz that takes care of everything.
The rental company forced our hand to take an additional insurance (as usual).
We had requested a compact car and we were upgraded to an SUV.