Car rental
GOOD!
(Translated by Google) Price more expensive than my first rental in 2021 for fewer days (9 days in 2023 versus 11 days in 2021) — we even found cheaper prices elsewhere for two drivers when everything was finalized with Avis, and practically impossible to add a second driver — we were very disappointed on this side. To add a second driver, the first driver is automatically/compulsorily responsible for the second driver if something happens even if the second driver has his own insurance or if he joins the insurance of Avis without counting the exorbitant fees to add a second driver (we're in our 30s and nothing like being 25 to drive a rental car) which was around $30 a day. Also make sure to look at any damages to the car before rental (we have added 3 that were not shown on the "sketch" of the car). To be honest, unlike my first experience with Avis, I'm not satisfied.
On the other hand, excellent customer service from Authentik Canada as usual. Very fast and efficient. My plans changed along the way and each agent responded quickly and efficiently. Also, Authentik Canada is very understanding. Very satisfied on this side.
[...]
Better by AC than directly by the rental company
(Translated by Google) Impossible to book via the rental company's website to pick up the car in the city and return it 17 days later at the airport... Going through AC, it was possible and even more! Without price increase! The icing on the cake, the type of car booked was not available...I received an "upgraded" car
Renters are always rascals
(Translated by Google) Having rented an intermediate car, the rental company offered me an SUV for 15 euros per day, answer NO.!!!
Then proposal at 6 euros which I accepted
On the other hand refusal of any other guarantee.
Once again (third) the maintenance of the vehicle appeared and exceeded before the end of my road trip. The rental companies are more and more negligent. Good KIA SELTOS vehicle.
[...]
Good service with Avis
(Translated by Google) Everything went well with the Avis company to pick up the car (we took it 2 hours in advance).
And getting the car back to Calgary was easy with no issues.
compliant, no surprises
(Translated by Google) car rental was the most successful thing of our trip to canada, Thank you Authentik Canada
Worry-free travel
(Translated by Google) A very big surprise as soon as you get off the plane: a Jeep Grand Cherokee with barely 6,000 km on the clock, smelling like new. It's great to start the roadtrip.
Car with a full tank and a GPS that works on headings and not on addresses, but we did well. The Avis agents are very welcoming, smiling and professional.
nothing to say about the car, nickel
(Translated by Google) I put very satisfied because the car was very good!!!! on the other hand BIG disappointment at the support!
I took on authentik canada with deductible option at zero € so I paid something like 70€~ more than the package displayed so that if I am caught or otherwise have the deductible on the back
once dear thriftyle receiver had nothing to do with it!!! card imprint 500 dollar deductible!! and if there is anything withdrawn and after that it is me who must take the steps to get reimbursed with authentik who therefore tells me why paid the peace of mind for nothing in the end especially since the "moustafa" receiver of his badge was very little courtesy and limit had nothing to do with it, it's that or sort out your shit (the holidays started well (stress, nervousness, misunderstanding, bound hand and foot)
in short I would choose differently the next move surely
[...]
Very good experience
(Translated by Google) Car rented for really cheap for the region (cheaper than via an individual), super fast to pick up the car, less than 5 minutes, the same to return it and closing invoice received while we were still at the airport, in short : top efficiency
Car rental
(Translated by Google) Authentika was top notch from start to finish with our car rental during our stay. however the rental company did not have the same contract at all as what had been taken on the site and was not the most pleasant... despite Authentika's super organization, the pick-up and return of the vehicle did not was not quick (2h wait each time) and annoyed us a bit. in front of the inaction of the rental company, we had to adapt ourselves (no GPS... so change of our phone plans to be able to have it). By requesting reimbursement for the GPS option from authentika, once again they were very professional and fast. [...]
Nothing to say - Everything went well
(Translated by Google) We were given 1 Chevrolet Equinox (equivalent model to the planned Toyota RAV 4). The car was perfect
It is just unfortunate that the initial formula proposed did not take into account the return time of the vehicle requested (depending on our return flight), even if it meant adding an extra rental day, much less expensive than hours " additional".
[...]
Upgrade
(Translated by Google) The agency changed the Toyota for a very comfortable Chevrolet. Everything was simple and perfect.
Very satisfaying
(Translated by Google) Welcome service and quality service, we have even been upgraded in terms of the vehicle, nothing negative to declare, 100% satisfied I recommend
Everything was perfect
(Translated by Google) When we arrived we were taken care of immediately. The person who received us was very pleasant and gave us a much higher-end vehicle than the one we had rented. The SUV provided was ideal for exploring the national parks. I highly recommend this company. thank you for everything
Very good service
(Translated by Google) We received our car 1 hr before our time and vehicle of the year with 9km on the clock. Very nice car with all the necessary equipment
great service
(Translated by Google) I haven't found a better value car rental. Site for booking very well done with lots of advice for the progress of the rental.
Cheap, good car, clear info, it's perfect!
Car rental
(Translated by Google) Very friendly welcome from the manager of the agency. He made us enjoy a more comfortable vehicle than the one chosen during the rental at no extra cost.
Rental at the top
(Translated by Google) Clean and recent car. We are very happy with our rental.
Car
(Translated by Google) The car was a pleasure to drive. Large, and very comfortable for commuting
Very limited
(Translated by Google) Home to very cold Calgary. Refusal to inspect the vehicle before taking it in hand.
Result, large scratches on all the doors, the shell of the split left mirror.
Car dirty inside, and barely clean on the outside. And windshield with a big chip on the driver's side.
In addition, the frontal obstacle detection system was out of order, the intelligent braking system (ESP) out of order too, and the service had not been carried out, since the on-board computer indicated that it should be. .. It drove well all the same, but these negligence, besides the fact that they could have been dangerous, are inadmissible on the part of a rental company which claims to be serious in its advertising. I almost complained when picking up the car in Calgary, but we had a long way to go, and I figured I'd call Authentik if there was a problem, since I've had an unfortunate experience with a rental car in Quebec in 2013, and that you were extremely efficient. And then I don't like to grumble for nothing...
[...]
Great
(Translated by Google) Very comfortable spacious and newer
SUV rental for Quebec road trip
(Translated by Google) We rented 1 SUV for 4 weeks, through Authentik Canada. In view of the prices charged by direct rental companies, we had a very competitive price, with no unpleasant surprises when picking up the vehicle. The SUV in question was a new, super comfortable Ford Edge. We did more than 3000 km with it, impeccable. Agency therefore highly recommended with a very friendly welcome when picking up and returning the vehicle. [...]
Not satisfied
(Translated by Google) When we took possession of the car, the tank was at 1/4. It was late and we had to travel a long way. So we took a picture and stopped at a gas station to fill it up. The next day we tried to communicate with the rental counter, it took a long time. When we returned, we showed the photo with the bill. We were promised a $50 credit. Not only did we not receive the credit but an amount of $22.90 was taken from my credit card which does not appear anywhere on my invoice. In addition, the pre-authorized amount of $100 in the event of breakage has not been reimbursed. Very ordinary, I'm going to have to call my credit card to have all these charges reversed. [...]
Only positive
(Translated by Google) Suggestions for well-crafted road trips, proposals for interesting visits, perfect responsiveness when changing dates, impeccable car rental service... Everything was perfect for us with Authentik Canada..
Simple and efficient rental
(Translated by Google) We went through Authentik Canada for the rental of our vehicle in Canada and we were very satisfied.
The rates were much more attractive with them than through the rental agencies directly and the link was very well made with the final agency.
I highly recommend going through them.
Excellent
(Translated by Google) Great quick and easy service.
good vehicle
(Translated by Google) Toyota RAV4 promised, Kia Sportage instead. No spare wheel.
No problems, in good condition.
Lack of claims management
(Translated by Google) Only authentic Canada helped me with the claims management, AVIS is unreachable by email and has not provided me with any information since the car was dropped off in Calgary. I am totally unaware of the cost of the claim and I have no invoice to be reimbursed by my visa 1er insurance. This lack of information is unacceptable.
Meets our expectations
(Translated by Google) The wait and the entry of the file was a bit long but the professional welcome. We did not encounter any problem and were even upgraded.
Good stay but small car not very powerful and GPS cata
(Translated by Google) Very good rental experience with Authentik Canada.
The car rented by Avis was really a small car, not very powerful, not made for mountain roads. And the rented GPS was catastrophic on the other hand.
It was perfect !
(Translated by Google) Our car rental went very well. I recommend without hesitation. The contacts we had with Autentik Canada and Thrisfty were responsive and kind.