Car rental
Very qualitative experience
(Translated by Google) The online quote is very simple, the chat service ultra responsive. Withdrawal from the agency is very simple and the vehicle provided is of high quality.
Perfect
(Translated by Google) We had an upgrade for the rental of the vehicle at no additional cost.
Everything went very well.
Car ok, service ok
(Translated by Google) The car was ok (hundai elantra) good rental car, easy to drive.
But :
-Dirty car inside and out. A little jet and vacuum cleaner would have solved it easily.
-GPS first not provided. After returning to the counter, gps not usable. Too old, outdated, downloads faster than it loads, and hard to get a connection. I finally used my phone as I paid for the gps. I would like a refund!
A bit pricey per day.
[...]
Impeccable service
(Translated by Google) Car ready and new. However, they had not noted our GPS request. They gave us a portable GPS before we realized the new car had built-in GPS. They seemed not to know it at the counter.
Simplicity
(Translated by Google) Excellent value for money with fast pick-up and very convenient return of the vehicle.
We had a very very good Chrysler!
SUCCESSFUL EXPERIENCE
(Translated by Google) We rented through Authentik Canada, when I had a question, I got very easily from customer service, who gave me very good information.
When we took possession of the car, the person at the reception was very friendly and gave us very good information.
We had a Hyundai elantra, good fuel consumption and good comfort.
(Translated by Google) The employees received us well, very kind and smiling! No worries with the car, nothing negative to say, only good.
excellent car delivered quickly
(Translated by Google) Provision of an upgraded car compared to the one selected, quick availability. No worries during the trip. I order
The Nissan Sentra was comfortable and very good on gasoline
(Translated by Google) The car was running well but did not like the traffic it had difficulty moving at low speed
Great !
(Translated by Google) It's been 2 times that I have called authentik canada for car rental in Quebec.
The day of our arrival, we received the vehicle without any problem at the Montreal airport. A GMC SUV. The vehicle was immaculate (cleanliness).
In addition, I had several questions to ask the Authentik Canada road trip specialist during my stay. The service has always been perfect.
THANKS. I highly recommend your services.
[...]
My trip to Banff
(Translated by Google) Exactly what I was looking for excellent service!! THANKS
great service
(Translated by Google) Really good price towards doing business with car rental suppliers.
Very good service
(Translated by Google) The car was perfect with no issues. Our plane flight was delayed, supposedly the supplier should have been closed for 15 minutes, but he was there and we got the car back as planned. The return was very easy and quick. Great service.
Great car but...
(Translated by Google) The service delivered by authentik canada is very good and the car was perfect.
However the AVIS agency staff was unprofessional. We came 2 times before the day of the reservation to reserve a child seat, on the day of departure there was no child seat and the staff made no effort to provide us with one, all with an attitude disrespectful.
Clean car, quick availability and return
(Translated by Google) We rented a Toyota RAV 4 gauge vehicle, we had a Ford on site. The car was clean and met all of our criteria.
The recovery as well as the return of the vehicle was very fast, so we were very satisfied.
Perfect
Can do better
(Translated by Google) After five years of renting vehicles in Canada, mainly in Quebec, this is the first time we are not completely satisfied. We had to exchange vehicles 3 times:
- the 1st exchanged follows cleaning of the interior of the vehicle where the seats were wet
- the 2nd vehicle which replaced the 1st, the air conditioning did not work.
We suddenly came back to exchange it and we had a vehicle that worked but which was not of 1st youth, hence our disappointment.
On the other hand, the care in Toronto was very well managed.
[...]
No problem
(Translated by Google) We got our car back very quickly. The car was new so in excellent condition. No issues for two weeks. Quick delivery of the car without adding costs.
Good
(Translated by Google) GOOD
Alright
(Translated by Google) The car is not the one expected (Dodge instead of Hyundai) but this is not a problem at all because the car is of excellent quality, and new.
All simple formalities but a lot of queue at the notice counter at the airport
Loop in the Rockies
(Translated by Google) We spent 3 three weeks in the Rockies, rented a vehicle July 19 through Authentik with Avis in Calgary, starting our road trip. Have resided in four different cities in Alberta and British Columbia. Breathtaking landscapes, we visited other parks Canada. Customer service from the Avis Calgary rental pick-up agent was second to none for help and advice. The procedure for returning the rental vehicle to Avis is really efficient. What can I also say about the customer service with Authentik, this is the second time I've done business with them and it won't be the last. Cost savings, support and follow-up make Authentik an indispensable travel partner. [...]
Simple and fast!
(Translated by Google) Simple and fast car rental experience, from A to Z! I would not hesitate to use your services again for a future rental. THANKS!
full return forced sale
(Translated by Google) When picking up the vehicle, a so-called option is mentioned to us: the provision of full return at a very competitive price (1.45CAD per liter, against 1.7/1.8 CAD in the stations). We therefore suggest that you return the car with the tank empty since these pricing conditions are wonderful.
We choose to return the vehicle with a full tank (minus the few km to do Montreal - Airport), not really believing the rental company.
And there on the way back, we are told that we took this famous option (presented as such), and that it costs 83 USD whereas the full tank for our vehicle never cost us so much (we are therefore far from 1, 45CAD). We refuse to pay for a second full, since the tank is almost full.
And there the rental company tells us that we will have to pay for the missing liters at more than 3$CAD per litre.
We didn't let it go, and didn't pay that price, but it's a nice little scam all the same.
Our advice: firmly decline this option, the flat rate presented is based on a very light price per liter but for a capacity always greater than the actual capacity of the tank.
[...]
Nissan Rogue
(Translated by Google) I deplore the lack of professionalism of Thrifty who gave us the vehicle with the tank practically empty...we had the capacity - theoretical - to cover 73 km!
Calgary and surroundings with a Nissan Kick
(Translated by Google) We had excellent service and great satisfaction with the unlimited km car.
Good progress of my rental
(Translated by Google) My rental went very well, I had a vehicle similar to my reservation, the staff there and back were helpful. Be careful though the agencies in the city center have few vehicles, I advise you to book for the opening.
Alright
(Translated by Google) We rented a car and everything went smoothly! We were even surprised by the quality of the car which was superior to what we expected to receive. We recommend !
car rent
(Translated by Google) Excellent experience
It was fine
(Translated by Google) Efficient check-in and check-out. The car was ok, but I think I might need some maintnance, breaks seem a little weak. Otherwise, the rest was good, because well equipped and easy to drive