Car rental
Chrysler-Pacific
(Translated by Google) We rented the vehicle for 12 days. No problem. Car in good condition and nice. Very professional and attentive check-in and return staff. Excellent experience
Car
Very good service
Overbooking on rental cars?
(Translated by Google) Satisfied in the end with the Ford Explorer car that we were able to recover with luck from the Avis agency, but the conditions for recovering the vehicle were not at all satisfactory and stressful. When we showed up at the counter on the scheduled date and time, Avis no longer had a vehicle available and Trudeau's agency was unreachable. We waited a long time and luckily a family brought back a vehicle (not the one we had ordered). So we took the keys to the latter, the interior of which was not very clean and not up to what can be expected.
The young receptionist did what she could but this type of inconvenience is not in itself acceptable when we had booked with Authentik Canada more than two months ago.
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Roadtrip Quebec
(Translated by Google) We were very satisfied with the supplier, everything worked very well.
Only downside: no explanation on how the automatic car works and when you're not used to driving an automatic it's a bit complicated.
Car rental for 12 days
(Translated by Google) Very satisfied with our first rental experience with Authentik
Very good service and very good benefits
We highly recommend
Thank you very much great service
(Translated by Google) Great service and speed. Thank you to the whole team for making our trip easier.
Very good service
(Translated by Google) It was my first time booking with Authentik and I was very satisfied with the service. I had to speak to them on the phone before picking up the vehicle and I very much appreciated the help they offered. Picking up the vehicle at the Vancouver airport was done quickly and I received very good service from Avis.
The only thing that could be further clarified is the one way fee. I was returning the vehicle to the Calgary airport, so there was a $400 charge one way, plus taxes and fees. This portion of taxes and fees amounts to $133 without being detailed. I would have liked to know in advance what these costs are and how much they amount to. This could have influenced my decision when I compared the price of rental cars.
I also found it curious that I was charged $533 for a one-way trip from British Columbia to Alberta when I was provided with a vehicle plated in Alberta.
But overall I'm satisfied with Authentik's service and I recommend it.
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I recommend
(Translated by Google) Ease of formalities when picking up and returning the vehicle. Vehicle is in great condition and very accommodating staff to find solutions (eg in connection with the appropriate trunk size or the presence of GPS).
Alright
(Translated by Google) Comfortable car with a large trunk very practical for luggage.
Car rental for a road trip
(Translated by Google) Good little car with all the amenities for a pleasant trip.
Thank you very much, see you next time, François
Efficient service. Very good rental car.
(Translated by Google) The car was spacious and clean.
Airport pickup was quick and efficient.
Satisfied
(Translated by Google) Dodge Charger vehicle
Friendly and quick welcome
Vehicle parked in a dimly lit car park, showing shocks not listed on the support document.
Very good experience.
(Translated by Google) No complaints!
rental service
(Translated by Google) No waiting for the delivery of the vehicle which is very appreciable after an 8 hour flight and 6 hours of jet lag;
Moreover, Maxim Michaud evaluated the choice of vehicle very well given the number of kilometers traveled during this trip.
Car that has already driven well...
(Translated by Google) Reserved vehicle not available on our arrival, upgrade proposed and validated, but the rented vehicle has lived well: not very clean, scratched, dead suspensions, wiper knocked out, snow tires in summer!
Comfortable and economical car
Satisfied
(Translated by Google) Very warm welcome at the agency: professional and friendly
Car in very good and clean condition. Konami engine not great on climbs, otherwise perfect.
I had reserved a GPS but it was not mentioned in the voucher. The person from the agency nevertheless did his best to find one. It was very appreciable even if finally the given GPS did not recharge and we were not able to use it!
I recommend the agency of the new hotel
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Car
(Translated by Google) I had to pay additional fees so that my spouse could also drive and it was agreed in the rental agreement that he would have no fees. The car rental was finally a sentra but otherwise everything is ok
Poor vehicle assistance
(Translated by Google) The rental and return of the vehicle went very well.
On the other hand, you must not have an incident with the vehicle. After 2 hours of telephone communication, the assistance sent us no tow truck. We had to manage on our own, which was faster between troubleshooting and repairing the puncture (no spare wheel) than telephone communication.
Very good car rental
(Translated by Google) Experience with Avis was top notch, especially with an upgrade to a Tesla. No waiting, neither on departure nor on arrival.
Car corresponding perfectly to the description and expectations
(Translated by Google) The car was modern and there were no bad surprises: no additional costs, no comment on unlimited mileage (we did 6400 km in three weeks)... Thank you Authentik Canada!
Very happy with our trip.
(Translated by Google) We didn't get a Toyota Rav4 (reserved initially), but we got a more or less equivalent vehicle (Mitsubishi rvr). We are very satisfied with this vehicle which allowed us to cover 3000 km in Eastern Canada. The car rental agency was attentive. I strongly recommend going through Authentik Canada, to facilitate the process and obtain valuable advice.
Very satisfactory car rental
(Translated by Google) we used the company Thrifty for a 3 week rental of an SUV.
On arrival, there was no waiting at the counter which is very appreciable after more than 7 hours of flight.
The salesperson was very cordial and did not force our hand on the usual supplements from car rental companies.
We were well explained the tips for driving, the handbrake a bit special for us..
With hindsight, I should not have taken the full option made by the rental company for 87$ cad because the airport is only 20 minutes from the center of Montreal where you can fill up without worry ...
Return nickel also, fast, efficient.
I recommend as excellent value for money.
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Alright
(Translated by Google) Everything went well with both authentik canada and Avis Quebec
renter to flee
(Translated by Google) I never got the seven-seater vehicle requested for my son's wedding. I had a five-seater sold as a seven-seater. After registering at the hertz thirfty office, the rental company made me wait 45 minutes, I went back to the counter, he told me that he did not have the requested seven-seater and offered me another vehicle which was superior but only had five seats. I had an elderly and disabled person with me and couldn't waste any more time because she was feeling unwell. Once at the hotel, we called the office of the lessor to obtain a change we never got the office but a voicemail on which we left a message, remained unanswered. Conclusion, two members of my family had to be transported by metro not having the place. I am very unhappy. Dr Jean Marie RALLET [...]
Satisfied
(Translated by Google) Excellent experience, it should just include GPS and wifi connections. Apart from that nothing to complain about. Thank you for your professionalism both in product and public relations. Cordially
Car rental
(Translated by Google) Eventually we were upgraded and given a brand new Chevrolet Blazer SUV. Picking up the vehicle and returning was very easy.
Authentik Canada... Yes, AVIS Company... NO
(Translated by Google) Booking through Authentik Canada is easy and the prices competitive
On the other hand, the AVIS proposals are to be avoided. Indeed, the list of inconveniences is long: unpleasant staff, a dirty car (inside and outside), not checked (no windshield washer fluid), an old model of vehicle and smaller than the reserved Gd Cherokee. And finally billing errors.
In short... Authentik Canada... Yes, AVIS... NO
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