Car rental
Great service from Autentik Canada
(Translated by Google) I really appreciated the follow-up and the collaboration with Authentik Canada.
They are quickly accessible by phone and quick by email.
I would definitely recommend working with them.
A big thank you to Fanny for the good follow-up of my file
Perfect !
Very disappointing
(Translated by Google) - Wrong car on arrival
- Very poor explanation regarding the amount of the deposit, which may or may not be debited
- Person on arrival to check up the car
- Being debited 200 euros without an invoice and without knowing why
New Chevrolet Equinox
(Translated by Google) Good car, pleasant to drive, lacks the automatic wiper option.
Mixed rental
(Translated by Google) The vehicle drove well and the return was done without problem but there are two big negative points: 1st point - when we arrived to pick up the 7-seater vehicle that we had reserved, there were no more minivan and offered us a 6-seater! We declined but had to wait over two hours and our friends traveling with us had the same mishap. Not very cool to have to claim our due and to have to wait more than 2 hours after already a long Parsi-Montreal trip! 2nd point: we needed to contact the emergency service because we had a deflated tire (in the end it was nothing, fortunately) and my husband and I stayed on the phone for more than 26 minutes to have two interlocutors: a in French who redirected us to a center in English. In short, 100 euros of excess package because it was a special number apparently while we both have packages valid for foreign countries. We find this point very annoying because waiting more than 20 minutes for an emergency is long, but being penalized by telephone charges is even more so. We hope that Authentik Canada will make a commercial effort to compensate us for this. Apart from these two significant points, everything was perfect. [...]
Top!
(Translated by Google) Support for the vehicle a bit long but we were warned. We got the vehicle reserved, the staff at Avis were pleasant and the return was quick.
I recommend !
Very happy with the car rental
(Translated by Google) Very responsive agency that answered all our questions very quickly. We ended up only taking the car rental. Very happy with the vehicle provided (BMW instead of Toyota) in very good condition and at a great price. Authentik Canada's online guides served us well to know what to visit according to our program.
rental vehicle
(Translated by Google) Hassle-free pick-up and delivery. Clean and in line with our wishes
Too bad the lack of explanations at the office on the operation of the car (for a European accustomed to the manual gearbox). We asked a vehicle return attendant to explain the start-up procedure to us).
Bizarre operation of the gearbox with sudden revving of the engine when climbing or accelerating. I don't know if this was normal
[...]
Car rental
Perfect
(Translated by Google) Superb vehicle, even beyond our expectations.
No worries when picking up the vehicle and when returning the vehicle.
We are delighted, no worries, everything went perfectly well.
Great service great vehicle!
(Translated by Google) We had a comfortable GMC, it was perfect for admiring the landscapes with the children. Very smooth pick-up and return formalities and unbeatable value for money, thank you!
road trip canada
Excellent!
(Translated by Google) Very satisfied with the vehicle and the service in general. Very new and clean vehicle. There is only the collection of the vehicle at the airport which was extremely long, even though everything had been prepaid online. It should be improved on this point. Picking up the vehicle was quick and easy at the airport.
Perfect car but very expensive insurance.
(Translated by Google) I recommend the Avis company for car rental but try to find external insurance coverage.
Toyota camry car rental
(Translated by Google) good reception, very quick handling. Vehicle in very good condition. Trunk big enough for 4 adults with luggage
The big char lol
(Translated by Google) Be careful, allow an hour because the vehicle will arrive from the airport for Avis center Montreal.
Provide an SUV for some outfitters.
Car at the top since new (1200km on the clock).
Had planned a 7-seater car since 5, no regrets for the luggage.
Simple and efficient !
Satisfied
(Translated by Google) Vehicle in accordance with our request and impeccable.
A lot of waiting for the pick-up of the vehicle, however, a quick and efficient return.
Friendly staff.
Not very restrictive but a few hours late at an exorbitant rate!
(Translated by Google) A few hours late on the scheduled return billed at the price of a day at an exorbitant rate!
The car was in line with our expectations, perfect
Insurance taken out without my knowledge
(Translated by Google) Overall, my experience with the AVIS agency in Toronto went well (I was "upgraded" and received a GMC Acadia for the price of an intermediate SUV, Toyota RAV4 type). On the other hand, the person at the reception "confused" me with his English as approximate as mine and billed me for "roadtrip assistance" insurance at $16 per day, although this was included in the contract taken out. with Authentik Canada. As I did not return the vehicle in Toronto but in Montreal, the manager of the second agency could not do anything ...
A little disappointed by these dishonest methods.
[...]
Good but some problems
(Translated by Google) Dirty car inside and a bit outside. Too bad because a vacuum cleaner in 15 minutes, a jet outside, and it was settled.
GPS not provided first, had to come back.
Then, totally useless GPS, did not work or badly, while I paid for this service.
Apart from that, everything was ok, car not bad, schedules kept, friendly staff at Avis.
Very good vehicle
(Translated by Google) Almost new vehicle, comfortable and of good size.
Easy pick-up and very easy drop-off at the airport but no gas station and very big supplement to pay if refueling is not done. Watch out ?
Easy rental via Authentil Canada
(Translated by Google) An easy research upstream, a wide choice, prices well in the market and a quick and simple confirmation. Reminders before D-Day. Sending of the voucher largely on time. Simplified experience that I easily recommend.
Super new and efficient vehicle, beware of abandonment fees
(Translated by Google) We saw the vehicle ordered, very spacious for 5 adults and luggage, very clean, 1300 km on the odometer. Going through Authentic allowed us to reduce the overall cost of the service compared to going directly to AVIS. Be careful, however, of the abandonment costs which were announced to us at 500 CAD excluding tax, OK, but which were invoiced to us for 668 € (i.e. 33% tax?) without explanation from AVIS or satisfactory justification from Authentic. So budget not controllable. Maybe AVIS is "catching up" with this wild overpricing. Satisfied overall to have gone through Authentic [...]
Quality vehicle and ultra-simple rental process
(Translated by Google) If I had any reservations about going through an intermediary for the rental of our car, Authentik Canada was perfect in its role. Reactive, helping, offering the cheapest quotes and providing lots of info on the process of picking up the car once there, etc. I had to modify my reservation at the last moment and they reacted very quickly and efficiently. The withdrawal from Avis was very quick, no problem on site (notably thanks to the advice of Authentik Canada). [...]
Car rental and travel tips
(Translated by Google) We booked the car through Authentik Canada and everything went well. You just have to plan a long wait in Calgary to get it back, but it was specified on the Voucher. My interlocutor also took the time to give advice on the trip. It was very much appreciated and useful. thanks again
Very good value for money
(Translated by Google) We had another car (Ford), very spacious, full options. This helped us a lot for our installation in Quebec.
Very good value for money.
high end car
(Translated by Google) Instead of the Hyundai Elantra that I had reserved, AVIS offered me a JEEP Grand Cherokee for the same price! This all-terrain vehicle was particularly useful for making the many paths in the natural parks and for accessing the chalets. So a big thank you to AVIS.
Simple and efficient.
(Translated by Google) 2nd rental experience in Canada with Authentik, RAS.