Car rental
No problem
(Translated by Google) Please note the vehicle was not a Hyundai but a Toyota Corolla
The rental went very well
We were scared when we arrived because Authentik Canada told us that we absolutely needed a credit card (deferred debit in France) to be able to collect the car otherwise they wouldn't let us have it.
Except we didn't have any...
Finally our card worked without problem, the lady from Avis told us that no one had ever had any problems!
So more fear than harm!
Car in perfect condition, washed in the morning. Perfect !
[...]
car
Car
(Translated by Google) The employee tried and succeeded (tired, jet lag, first contact in English...) to confuse us and make us take an option for towing. Quite unpleasant person.
upgrade very good car Jeep compass
(Translated by Google) the service is very good
BUT the contract was in the name of Mr. and it was Mrs. who wanted to use his credit card
But it absolutely had to be with a card in the name of Mr.
Fortunately, Mosieur's bank card, a mastercard, worked perfectly even though it was not a deferred credit or debit card......
We contacted you before leaving and you told us that only credit cards would work,
[...]
Rental in Calgary
(Translated by Google) Vehicle recovered quickly on arrival and also returned very quickly. No worries during our 3 week stay.
GOOD SERVICE
(Translated by Google) I was provided quite quickly with a TOYOTA COROLLA, a vehicle whose CVT type gearbox I don't like, but quite economical and comfortable. Clean vehicle (despite the presence of the files of 2 previous customers in the glove box) and without a hitch. The possibility of renting without excess is a plus. Big downside: I had requested GPS but to access it I had to download the TOYOTA version for North America on my smartphone which only accepts the European version. I had no other solution than to use an application (WAZE in this case) already on my mobile and the person (very friendly) at the counter was kind enough to lend me a holder for the phone (which unfortunately held poorly on the ventilation fins). Despite everything, the price-service ratio is very interesting using AUTHENTIK CANADA and I would certainly use them again for my next Canadian stay. [...]
Very satisfied with reservation.
(Translated by Google) No problem except:
A certain number of scratches on the bodywork were not indicated on the departure document, we had to have an inspection done again before leaving. 30 minutes lost
The car was not equipped with GPS provided for in the contract. This made some of our steps a little complicated.
Our vehicle was not the one indicated above but a Honda Kona unknown in France.
[...]
Compliant car and efficient service
(Translated by Google) The car met our expectations, very comfortable and pleasant to drive. Everything is quick and easy to recover the vehicle. Ditto at the time of return, especially since we were able to choose a return point different from the starting point. We appreciated the comprehensive insurance and the fact that the spouse can be the second driver free of charge. Only downside: the interior cleaning had been done incompletely, but nothing untoward in our eyes. See you soon [...]
Lack of explanation
(Translated by Google) Very pleasant vehicle to drive. Spacious trunk. But no staff at the reception of the vehicle to have explanations on the operation.
VERY SERIOUS AGENCY
Flawless car
(Translated by Google) There was a long line at the airport at the Avis kiosk, we had to wait 45 minutes. On the other hand, the car was spacious, economical and corresponded to our request. Easy return.
I received a rental chrysler 300
(Translated by Google) I really appreciate this luxurious car
Calgary Mid-Size SUV Rental
(Translated by Google) Very good vehicle (GMC Terrain AWD), but 2 hours of waiting at the AVIS counter in Calgary to get the vehicle after a long-haul flight is unacceptable; especially since the counter does not provide any explanation on the reasons for this wait and barely apologizes…
Good experience
(Translated by Google) Easy handling, clear formalities. Problem concerning the addition of a possible second driver when booking online but once there, the employee refuses because the company Thrifty does not take this option into account (lack of coordination between the operators to the detriment of the customer, blah!).
Car in good general condition despite numerous scratches and a few bumps. Comfortable and above all in line with our expectations in terms of places. We had a Mazda CX5 instead of the equivalent RAV 4.
[...]
Perfect
(Translated by Google) Anything to say, it was perfect
Trunk a bit small
(Translated by Google) At the level of the reception and return of the vehicle, friendly personal and fast procedure.
The vehicle delivered (a Hyundai Venue) was clean and in good condition but has a trunk that is too small for 2 pieces of luggage.
Canada
great service
(Translated by Google) Pleasantly surprised with Authentik's service. Booking was easy. We had very good service from the rental company. Reliable company. I recommend
Waiting time problem when picking up the vehicle
(Translated by Google) The wait of more than 3 hours to recover the vehicle was very exhausting, we were still upgraded by the rental company who "bought it back", so overall satisfied
A good vehicle but monitor the condition
(Translated by Google) The car we had received at the start made noises under braking and we therefore asked to change it. We were given a VW Tiguan which ran very well but had not been cleaned. In addition, you have to go around the vehicle very carefully because it is indicated in new condition when it was in very average condition. On the other hand, when we returned the vehicle, we had no problem. [...]
Rental without unpleasant surprises
(Translated by Google) Efficient reception - Vehicle in accordance with the wishes issued - clean receipt with a full tank - fast process both for taking the vehicle into account and for handing it over at the end of the rental.
clean car
(Translated by Google) Clean and spacious car but wipers to change
Very good car
Incident at departure
(Translated by Google) The car entrusted to us made a very loud noise with each braking. The rental company in the center of Montreal assured us that there was no risk, but since we had to travel a lot, we insisted that we change the car. He told us he didn't have another and sent us to AVIS from the airport. There, the manager was not very happy with the situation (having to recover a noisy car) and we had to wait almost 2 hours to get another car.
Everything ended well in the end but it was still a concern at the beginning of our stay.
[...]
very effective !
(Translated by Google) being already in Montreal, we went to the agency 48 hours before the planned pick-up of the vehicle, to find out if there could be a wait on D-Day. very well received by Wallid, who told us that he could be two or three hours because in high season! Suddenly Wallid took our contact details, telling us that he would do his best, and clearly this saved us half a day of vacation: Wallid called us the night before to tell us to come just before 'hours' opening of the agency, that our car would be ready! really super effective!
Very clean and comfortable car (7 seater van)
Vehicle returned to Montreal airport, again very efficiently and quickly!
[...]
Toyota Camry car
Not the right car no GPS and agency not reachable
(Translated by Google) After an unbearable long wait at the counter (because car already reserved and already paid for!) due to people not having the necessary papers, we had to have a Van for 7 people and only had a 5-seater car +2 and therefore no room for luggage...We had to ask for the GPS, which was included. On the return we saw ourselves add a day of rental for the delay in the return while we tried to reach the agency all day. We tried more than 10 times to reach them by phone. I do not recommend AVIS. [...]
Worry-free rental
(Translated by Google) The rental was easy, you have the choice of several vehicles. No surprise, everything went well. The car was clean and well maintained
Car rental in Canada
(Translated by Google) Excellent service
Well organized and flexible
A little long wait at the airport deso but professional
Car in line with expectations and especially at our request
Very good rental company
(Translated by Google) New car, latest model, very elegant with all the options, very comfortable, trunk a little small when we travel with seven people, but it was fine.
