Car rental
Very good experience!
(Translated by Google) We reserved an intermediate vehicle for 2 weeks with Authentik Canada and we greatly appreciated the vehicle (Toyota CAMRY) which was very well equipped, the staff very kind and attentive to us as well as the follow-up of the service. If you need to reserve a vehicle for your trip, don’t hesitate!
Correct car but bad experience with the rental company
(Translated by Google) Rental pick-up scheduled at 10 a.m. but at the rental company it is first come, first served.
After completing the formalities quite quickly (and taking the deposit), the rental company tells us that our car is not available and strongly insists that we take an electric car, which we refuse. He then offers us a car of a lower category, when we tell him that it is too small he replies "you will only have to lower the rear seats to put the suitcases in."...
After having insisted on having the category chosen and paid for, we were told at least an hour of waiting, telling us "when you get tired of it, take the electric one".
Finally we will wait 2 hours to have a model equivalent to our reservation. Inventory of fixtures not done by us and very summary inventory of fixtures (no supporting documents to prove that there is nothing to report...).
The car itself was ok, not entirely clean but low miles and quite comfortable.
In short, unrecommendable rental company, very disappointed that authentik canada works with this type of service provider.
We were not the only ones to encounter this situation on the day of our rental and many similar experiences read on the forums.
Concerning authentik canada nothing to complain about in the various exchanges with after-sales service (before departure). I always recommend this agency and would use authentik again if I travel again.
[...]
No problem
perfect and fast rental
(Translated by Google) I rented an intermediate vehicle from Avis departing from Quebec with a return to Montreal via Authentik Canada. I recovered the car (Hyundai Elentra) very easily, the car did not consume much (4.5L per 100) and was equipped with quite a few options (sunroof, heated seat, etc.), the return to the The Montreal airport also went smoothly. I therefore recommend renting through Authentik Canada! [...]
Not serious to avoid (DOLLAR rental company)
(Translated by Google) 2 hours waiting in line at the counter to fill out the application.. 45 minutes to get the car because they didn't have one available..
2 hours 45 minutes to get a vehicle after 8 hours 30 minutes of flight
I take the car, there was no fuel…
The next day I lift the rear trunk floor…. 4 condoms (wrapped) and a user Kleenex..
Levy of 557 cad
(Translated by Google) Hello, I have just been charged 557 CAD by the agency and I have no explanation even though a reimbursement of 56 CAD was planned for a change of tires.
I hope you can answer me quickly
Thanks in advance
rental thrifty
(Translated by Google) The rental went very well apart from the fact that we had a problem with the on-board computer and we were unable to contact the Thrifty agency to help us resolve the problem.
It's a shame
Very good experience
(Translated by Google) Good support, no surprises, staff who took the time with us during pick-up because we did not speak English very well
car rental
(Translated by Google) everything was very good, the welcome, the car.
GOOD
(Translated by Google) The rental went well, reception was correct, we were able to choose the car. We just wish we had a more powerful car for such a long trip.
Audi A5 instead of a jeep, very happy with this vehicle.
Great location
(Translated by Google) Fast efficient and good quality. Thank you for everything.
Very satisfied
(Translated by Google) Very comfortable vehicle conforming to the initial description of SUV: vehicle made available Chevrolet
Rental without problems
(Translated by Google) Everything was in place and ready at the rental company. We received a free vehicle upgrade.
Car perfectly suited to our needs
(Translated by Google) Rental of a small car (from Hyundai) perfectly suited to our needs (2 people on a road trip in the Canadian Rockies), well equipped in terms of GPS/smart-phone connection. No unpleasant surprises when returning the car. We would have just liked some explanations on how the car works when we take charge (the keys are given to us and we take the vehicle alone from a parking lot), especially on an automatic vehicle which we are not used to! [...]
Very good value for money
(Translated by Google) The wait was quite long at Montreal YUL airport: 45 minutes of waiting because all Hertz, Dollar and Thrifty customers are waiting in the same line + 30 minutes before getting the keys. We got a Ford Escape instead of the requested Toyota Rav 4 but it suited us. Impeccable, clean condition.
Very competitive prices at Authentik, we haven't found anything cheaper! Very good value for money.
[...]
Car rental
(Translated by Google) The reservation went well, communication with the agency was fluid.
Good value for money. At my request, the agency adapted when the prices dropped at one point, refunded the difference, I appreciate it. I priced the franchise pack at 0, second driver and full pre paid. I had no surprises about having to pay extra.
Pick-up and return are done quickly.
I had a Kia Sportage and not the Toyota Camry, too bad. The battery in the key was flat, I had to use it manually as well as the parking lights. Light on. Not reported to support. I'm hesitant between 3 or 4 stars regarding thrifty for this.
Apart from that everything went well I recommend this serious authentik Canada agency.
[...]
Car rental
(Translated by Google) Very satisfied with our car rental from Avis through the Authentik Canada site for a very reasonable price for 12 days. A beautiful, spacious, comfortable sedan. Just the Garnin GPS which wasn't very young and didn't always find our address.
No problem
(Translated by Google) Taken into account at Hertz (same counter). Accepts “debit” type bank cards to make the imprint. Fast, simple and effective. No check of the condition of the car upon taking into account. Quick return without in-depth checks of the car.
Good experience
(Translated by Google) Good experience. This was the first time we rented a car abroad and we were very satisfied. The procedure to collect and return the vehicle was quick and went without difficulty. The car we picked up was very pleasant to drive and allowed us to easily explore part of Quebec. We were very satisfied and will not hesitate to repeat the experience if we return to Canada. [...]
Alright
(Translated by Google) Perfect
Very satisfied
(Translated by Google) Apart from a very long pick-up at the Montreal airport (only one person at the counter for a huge queue) everything went very well, quick return pick-up.
Car rental
(Translated by Google) We were supposed to have an Elentra but were upgraded...We were provided with a Jeep Compass at no extra cost. Everything went very well. The service was excellent. Just make sure depending on the time of your possession that there may be some delays at the counter given the number of people renting a car from Avis.
Impeccable service - Pay attention to AVIS
(Translated by Google) The rental of the vehicle went smoothly until the vehicle was handed over. AVIS debited the vehicle deposit for no reason, because everything was included in the rental contract. I have had numerous contacts with Authentik to resolve the situation with AVIS. Thanks to Susyane’s professionalism the problem was resolved. Many thanks for the always very professional discussions, and the time and energy you put into resolving the situation. Bravo Susyane for your professionalism!
I highly recommend going through Authentik because without them I fear that this type of problem would not be resolved as well…
NB: Be vigilant with AVIS!
[...]
Jeep Compass rental
(Translated by Google) Very nice and clean vehicle, but we had the unpleasant surprise of having an oil leak on the vehicle. Unable to reach anyone, no assistance. We were too far from Montreal to return to the rental agency. So at our expense we dropped off the vehicle in a garage. The filter was not tight...
Car rental
(Translated by Google) We recovered the vehicle and dropped it off at another location without any problem.
Everything went well with the agency.
Communication with Athentik Canada was perfect.
SUPER 10
(Translated by Google) Very good organization, vehicle rented in Calgary and returned to Vancouver. Bag forgotten in the car. The service provider called us back to let us know. We were able to recover it with all the contents inside
Perfect
(Translated by Google) Very good experience whether to recover or return the vehicle
And the vehicle is also very good, really perfect for a carefree vacation
Very good service
(Translated by Google) I had excellent service with Authentik Canada. The Thrifty staff that I picked up the car from told me that the person who handled the reservation did a very good job and I agree. No bad surprises, I recommend!
Carefree road trip
(Translated by Google) We took the car to the airport. We returned it to another agency in Montreal and navigated it in total autonomy for the ten days separating the two events.