Car rental

(Translated by Google) We liked the welcome and professionalism of the employees who took care of us.

We liked less the relocation of vehicles and the fact that it is not always easy to find the address when it is necessary to return the car before taking the plane. There is no clear indication on the website and you have to call the agency to get the exact address. Everything happens in a somewhat stressful time when returning from vacation. [...]

(Translated by Google) A great reactivity; for the answer to; the quote request and very warm welcome.

It should be noted that at the beginning we had asked; a complete quote travel accommodation and car. Finally we only took the car. This earned us no criticism and was very well understood.

High efficiency to intervene on the misunderstanding for the reservation of the vehicle. Shuttle to pick us up at; the hotel and take us to Avis. At Avis everything went very well, vehicle in perfect condition, GPS available, good welcome, good recovery and deposit of the vehicle.

A week before our departure, we called opinion and our reservation number corresponded to a vehicle in Belgium. Everything was settled; very quickly because spotted before departure. On the spot it could have upset us.
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(Translated by Google) Taking possession of the car at; Vancouver without problems, friendly and available staff, no waiting. The vehicle was new and corresponded to the Requirement. The restitution to; Calgary went by quickly and without any hassle.

(Translated by Google) Good service and good price. Difficulty for payment by Visa card online.

(Translated by Google) Very satisfied!

(Translated by Google) Great speed when taking possession of the vehicle and also on return.

A detailed road map of the region would be a great asset

(Translated by Google) Very interesting rates and simple formalities.

1 hour wait at AVIS Montréal-Trudeau to pick up the vehicle, compensated by an upgrade.

(Translated by Google) The telephone reception and the additional information provided were really appreciated.

(Translated by Google) Having a phone number in case of a problem is very practical. The car was of very good quality. We also liked the speed of the car recovery service.

Downside: The car was not completely ready to go. our arrival.

(Translated by Google) Enthusiastic advisor, excellent value for money

(Translated by Google) Price, service, customer service (answering questions), we appreciated everything. !

(Translated by Google) We just rented the car from authentik Canada, the trip to western Canada, we developed it on our own, but the rental went well and at the end of the day. been very effective in the short time given. to find the car.

There was a problem sending the rental confirmation (apparently due to a computer problem) which generated a little stress when knowing if we had a car or not [...]

(Translated by Google) There are no surprises when it comes to insurance. Everything is included in the price you give us when booking.

On site, the reservation had not been made. transmitted to; the employee of discount. The latter had to start the file again and juggle with a lack of car.

(Translated by Google) Beautiful car, perfect services. It lacks a GPS especially to reach the place of return of the vehicle.

(Translated by Google) Accurate and quick response to our requests for information and rates. Excellent responsiveness of our adviser during a problem encountered. to TORONTO when taking possession of our vehicle. The problem has been quickly resolved after telephone contact.

(Translated by Google) Ease rental and almost new vehicle

(Translated by Google) Fast service, excellent price, quality. of vehicle far above our expectations. The perfect combination for a great stay in Canada. Thanks again !

(Translated by Google) Speed, simplicity.

Filling up makes sense. be done initially but lacked. I thought that our case was exceptional but I was able to see that 2 other customers had the same pb!! Is it common practice to earn 1/4 1/2 or 3/4 full on every customer? Checking the gauge is not an automatic operation and on a customer who notices how much is being cheated???? Limited practice on the part of the lessor [...]

(Translated by Google) The respect of the clauses defined during the reservation, and the clarity information was very useful to us.

On the other hand, we had some difficulties in Calgary and at Ottawa to direct us to the exit of the car parks (unlike the returns which are very well indicated).

(Translated by Google) Quality of the car. Nothing to do Say it again, it was perfect!

(Translated by Google) The rental of the car corresponded well to; my choice.

(Translated by Google) Clarity and efficiency of car rental information. Nothing to do repeat

(Translated by Google) We are particularly keen to thank you for the speed with which you satisfied our request: in fact, in Belgium, for some reason that seems incomprehensible to me, renting a minivan turned out to be impossible. The minivan turned out to be perfect and allowed us to discover, very relaxed, the part of Ontario that we wanted: Niagara Falls, Bruce Peninsula, Manitoulin Island, Algonquin park ending with Ottawa. What a beautiful country! We were able to go to Quebec in 2010 and Ontario was just as enchanting....We camp, which gives us a lot of freedom. and allows us to discover your country probably more authentically. Canadians are extremely welcoming and very kind: just thank you! [...]

(Translated by Google) We are particularly keen to thank you for the speed with which you satisfied our request: in fact, in Belgium, for some reason that seems incomprehensible to me, renting a minivan turned out to be impossible. The minivan turned out to be perfect and allowed us to discover, very relaxed, the part of Ontario that we wanted: Niagara Falls, Bruce Peninsula, Manitoulin Island, Algonquin park ending with Ottawa. What a beautiful country! We were able to go to Quebec in 2010 and Ontario was just as enchanting....We camp, which gives us a lot of freedom. and allows us to discover your country probably more authentically. Canadians are extremely welcoming and very kind: just thank you! [...]

(Translated by Google) Ease reservation, possibility to book from abroad, a person's name with an interlocutor at the end (we did not have the opportunity to check).

We had booked; on authentic canada a car with unlimited mileage when arrived told the agency about the discount contract because it was stipulated; 3000km max. When returning the car we are not given any papers that we have returned the vehicle without problem ..... [...]

(Translated by Google) What kindness of our interlocutors, their professionalism and the fact of knowing, from a previous experience, that everything would be correct!

A slight problem (quickly resolved) at our arrival at Avis. The car reserved (and paid for in advance) was not available and Avis offered us a smaller car. After a (quick) discussion, Avis proposed to us; a bigger car for the same price. Other than that, the staff on site were very correct and everything ended well. [...]

(Translated by Google) Seriousness of the company, simple and effective contact

(Translated by Google) Our strengths: Accuracy, high quality; service and quality of the vehicle put at my disposition. I traveled Quebec and the United States, more than 5000 km in 26 days and I had no problem with our rental vehicle, we were adults and a child of 14 years in a DODGE Grand Caravan, it was perfect even for transporting luggage. See you soon.

We liked less the fact that we had the possibility to access on the spot to; a vehicle of a higher level. The AVIS agent at; the delivery offered it to me. then he could not realize it, while I was ready to pay the additional cost. [...]

(Translated by Google) We have been very satisfied with the whole service! That's it! !

(Translated by Google) The professionalism of Madame PINARD Veronique, her good humor, her speed of execution, her know-how, her quick solutions to the slightest problems, and we had some with AVIS which lacks seriousness, really not terrible AVIS.. ...!!!??? SUMMARY: Very very good Authentik Canada thank you again you are the total reflection of this wonderful country that is Quebec and Quebecois very sincerely. Again a big THANK YOU.

NOTICE, to reframe, not to take the tourist for a pigeon, our money makes them live... Car not in conformity with the reservation made 9 months before. Replaced by a cadillac very well thank you, but on 5200kms the gasoline budget is not the same!! Debit on credit card, false invoice to debit again on credit card without explanation of the personnel one wonders what they know?? obliged to deal with NELLY from home brief notice, if you do not watch you get scammed very quickly out of several hundred dollars CAD, it's not very correct. [...]