Car rental

(Translated by Google) I am very satisfied with the direct contact with the adviser, the cordial and fast email exchange.

On the other hand, the service of the Discount rental company is very questionable, their mode of management and management is to be reviewed. The car we had reserved for 9am was only given to us at 11am. So we had to wait all this time. [...]

(Translated by Google) Very good welcome and service. Customers should be advised that we only have service in English and clearly indicate that for a car rented with Authentik, we had to go to the counter: "Notice"

(Translated by Google) Thanks for the speed. reactivity from our travel consultant was much appreciated !!

A flow has been made on my bank account, I would have liked find out why before it is done.

(Translated by Google) I had to make changes 2 times and I have always been received with kindness by Audrey. The changes have been done without any problems. The price of the rented vehicle was significantly lower than what I had managed to achieve. to find. Completely satisfied and I would recommend your agency to; all my friends (which I have already done!). Thank you very much, Peter. Keep up the good work. [...]

(Translated by Google) I enjoyed availability advisers, the possibility to benefit from a car of a higher range than the one we had reserved and which was unavailable but it was difficult to find rental agencies to pick up and return the car in the cities (Montréal and Toronto).

(Translated by Google) Very satisfied with the service

(Translated by Google) Good price, good car.

(Translated by Google) Good price, good car.

(Translated by Google) Telephone reception and simplicity/reliability; of the rental.

(Translated by Google) Efficiency email communications with our advisor. To each question we had a quick and clear answer.

When recovering the car from Montreal, there was no car for us! Our file was there, but not the car! However, we can't complain, Avis ended up finding us a Dodge Grand Caravan: we had more space than expected!!

(Translated by Google) Very good car. Respect of the times for the pick-up and delivery of the equipment.

The place of support for camping equipment and that of the car very distant. Not obvious when you disembark at Montreal to travel this distance without a good map of Montreal. Those sent by email are totally useless.

(Translated by Google) Ease online car reservation. Speed taking charge of the estimate and confirmation of the rental by the advisers. Type of vehicle chosen, perfectly respecting the choice requested; and service from the car supplier very appreciable. Collection and return of the vehicle without any constraint - very courteous staff.

(Translated by Google) Simplicity of réservation and effectivenessé

(Translated by Google) Sympathy of staff at Avis Victoria Airport and immaculate condition of the vehicle. On the other hand, the staff back at the Calgary airport gave us a very cold welcome.

(Translated by Google) Excellent telephone service and advice

(Translated by Google) Speed and availability service; quality of the very recent vehicle which gave us full satisfaction and even beyond: DVD player initially not planned but very useful during long journeys with children. Perfect!

(Translated by Google) Unsurprising price including all options (insurance without deductible and second driver included) at; an attractive price. Reception and responsiveness; of AuthentikCanada to respond to your our questions. Quality of the documentation provided. Outperforms by far, even by very very far Autoescape and Bsp-auto (the latter is really to be excluded, Autoescape still passes...) [...]

(Translated by Google) Equipment and comfort of the car. Attractive price, very good value for money. price compared to competitors. Simplicity for booking and payment. Very pleasant welcome for the rental at; Quebec.

On the other hand, "frosty" reception at Avis when the car was returned: We wanted to have information on the supplements billed. The adviser, seeing that we spoke little English, was satisfied. to reprint an invoice for us without responding to our questions before disappearing in the shop... [...]

(Translated by Google) No problem when picking up the vehicle + price + code of conduct manual.

(Translated by Google) Very warm welcome, good advice, good responsiveness. GPS rental way too expensive! You should make decreasing packages according to the number of rental days...

(Translated by Google) The car complies with; the reservation. The car was perfect, clean...

(Translated by Google) Simple and easy relationship with the advisor for the entire booking phase. Good rate.

Not being able to choose in advance exactly the model of car that will be assigned to me; is less popular, but I believe it comes from Avis and not from you.

(Translated by Google) Quick and clear response to our questions, very good price for car rental. Thank you Authentik Canada!

Avis wanted us to pay for the additional driver that was included in the contract. Maybe do bilingual contracts because Avis àgrave; Toronto airport does not speak French.

(Translated by Google) Personalized treatment, very complete file with all the necessary information and full of good ideas. The guide to driving in Canada is a very good idea.

It would fail to indicate on the driving guide that you have to park in the direction of traffic so as not to be fined. Otherwise everything was fine.

(Translated by Google) Service and availability. The car received (Dodge Journey) does not really correspond to your car. the expected Renault space equivalent. It's a big car but not very big at all. inside. Very pleasant to talk to. drive though.

(Translated by Google) Rapidity and clareté

(Translated by Google) No problem, simplicity of the deal

There was a small error on the place of return of the vehicle. AVIS did not have the same return location in their system as on the voucher.

(Translated by Google) With Authentik Canada, the kindness and courtesy of contacts. Availability people, always ready to inform and even to remind us to abroad (France) - No "pressure" on the consumption. A very professional follow-up of the request: customer relationship at the TOP!!! />
I asked a real 7-seater car, (DODGE CARAVAN type) so with 7 seats bigger trunk, AVIS provided me with a "false 7-seater": so that with 7 people, there was no more space in the trunk for luggage. Areas for improvement: better specify to the customer the type of car that we will give him so that he can react. Because it's very inconvenient to make long journeys with a suitcase on your legs, for lack of space in the trunk. Especially since the places à; the rear were very limited even for very young 10 year olds [...]

(Translated by Google) Very satisfied with the telephone reception, the advice, the follow-up.

(Translated by Google) Great and fast internet