Car rental
(Translated by Google) Clear explanations of insurance coverage. I took my vehicle to Vancouver. The insurance coverage was written in French only and the agent couldn't read it. I had to explain it to him with difficulty and one of his colleagues finally understood. When handing over my vehicle (Dodge caravan) to Calgary airport, there was a small chip in the bottom of the windshield (facing the front passenger) that I didn't get. [...]
(Translated by Google) SIMPLICITY IN READING SERVICES AND ACTUAL PRICES. EFFICIENT AND FAST VEHICLE TAKE-BACK AT MONTRÉAL ROPORT. SLOW RECOVERY OF VEHICLE AT TORONTO ROPORT.
(Translated by Google) Reactivity following my consultation (we were looking for a vehicle with no abandonment fees, which Authentik Canada did perfectly). The quote and quick response clear and precise.
The vehicle provided by Discount did not correspond to the vehicle. Authentik Canada's specification: we got a Chevrolet sedan (with a trunk a bit too small for all our luggage) instead of a Ford 4x4 Escape. I think that the problem came from Discount which did not give more explanations. But anyway the vehicle was comfortable despite luggage that had to be piled up on the seats.
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(Translated by Google) We liked reactivity when we met a problem to collect our vehicle from the supplier.
It would be necessary to check the availability in the car of the antennas of the vehicle supplier to which we are sent in order to avoid several hours of waiting.
(Translated by Google) I have only met no problem, the car was ready, we got an upgrade and presto 4000 kilometres. The return of the vehicle was only a formality with charming professionals.
On the other hand, there was a loss of the smile at; taking the vehicle after my refusal of additional insurance. The people in charge who spend their time Discussing their problem in front of you is not really serious, especially since the agency was empty. Contrast of people between taking the vehicle, not pro at all, and the return, really excellent.
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(Translated by Google) As promised. Quality service and relationship.
(Translated by Google) Excellent rental price and quality. of the car. When taking possession of the car, we had to wait about 1 1/2 hours. for lack of staff, according to the staff itself.
(Translated by Google) Speed and clarity answers to the questions I was asking myself. The only negative point concerns the lessor more so you have nothing to do with it.
(Translated by Google) I am very satisfied with the direct contact with the adviser, the cordial and fast email exchange.
On the other hand, the service of the Discount rental company is very questionable, their mode of management and management is to be reviewed. The car we had reserved for 9am was only given to us at 11am. So we had to wait all this time.
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(Translated by Google) Very good welcome and service. Customers should be advised that we only have service in English and clearly indicate that for a car rented with Authentik, we had to go to the counter: "Notice"
(Translated by Google) Thanks for the speed. reactivity from our travel consultant was much appreciated !!
A flow has been made on my bank account, I would have liked find out why before it is done.
(Translated by Google) I had to make changes 2 times and I have always been received with kindness by Audrey. The changes have been done without any problems. The price of the rented vehicle was significantly lower than what I had managed to achieve. to find. Completely satisfied and I would recommend your agency to; all my friends (which I have already done!). Thank you very much, Peter. Keep up the good work. [...]
(Translated by Google) I enjoyed availability advisers, the possibility to benefit from a car of a higher range than the one we had reserved and which was unavailable but it was difficult to find rental agencies to pick up and return the car in the cities (Montréal and Toronto).
(Translated by Google) Very satisfied with the service
(Translated by Google) Good price, good car.
(Translated by Google) Good price, good car.
(Translated by Google) Telephone reception and simplicity/reliability; of the rental.
(Translated by Google) Efficiency email communications with our advisor. To each question we had a quick and clear answer.
When recovering the car from Montreal, there was no car for us! Our file was there, but not the car! However, we can't complain, Avis ended up finding us a Dodge Grand Caravan: we had more space than expected!!
(Translated by Google) Very good car. Respect of the times for the pick-up and delivery of the equipment.
The place of support for camping equipment and that of the car very distant. Not obvious when you disembark at Montreal to travel this distance without a good map of Montreal. Those sent by email are totally useless.
(Translated by Google) Ease online car reservation. Speed taking charge of the estimate and confirmation of the rental by the advisers. Type of vehicle chosen, perfectly respecting the choice requested; and service from the car supplier very appreciable. Collection and return of the vehicle without any constraint - very courteous staff.
(Translated by Google) Simplicity of réservation and effectivenessé
(Translated by Google) Sympathy of staff at Avis Victoria Airport and immaculate condition of the vehicle. On the other hand, the staff back at the Calgary airport gave us a very cold welcome.
(Translated by Google) Excellent telephone service and advice
(Translated by Google) Speed and availability service; quality of the very recent vehicle which gave us full satisfaction and even beyond: DVD player initially not planned but very useful during long journeys with children. Perfect!
(Translated by Google) Unsurprising price including all options (insurance without deductible and second driver included) at; an attractive price. Reception and responsiveness; of AuthentikCanada to respond to your our questions. Quality of the documentation provided. Outperforms by far, even by very very far Autoescape and Bsp-auto (the latter is really to be excluded, Autoescape still passes...) [...]
(Translated by Google) Equipment and comfort of the car. Attractive price, very good value for money. price compared to competitors. Simplicity for booking and payment. Very pleasant welcome for the rental at; Quebec.
On the other hand, "frosty" reception at Avis when the car was returned: We wanted to have information on the supplements billed. The adviser, seeing that we spoke little English, was satisfied. to reprint an invoice for us without responding to our questions before disappearing in the shop...
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(Translated by Google) No problem when picking up the vehicle + price + code of conduct manual.
(Translated by Google) Very warm welcome, good advice, good responsiveness. GPS rental way too expensive! You should make decreasing packages according to the number of rental days...
(Translated by Google) The car complies with; the reservation. The car was perfect, clean...
(Translated by Google) Simple and easy relationship with the advisor for the entire booking phase. Good rate.
Not being able to choose in advance exactly the model of car that will be assigned to me; is less popular, but I believe it comes from Avis and not from you.