Car rental
Agency at; listening to the customer
(Translated by Google) The rental agency gives good advice, especially concerning insurance, I also thank the correspondent of authenticik Canada
for his information
No particular concern
(Translated by Google) choosing a 4x4 is not necessarily essential
Everything went very well.
(Translated by Google) Good car, the rental went very well. from booking until the return of the vehicle. We are very happy to have passed by Authentic Canada. No bad surprise on the price at; taking the vehicle. Very easy and quick to return
Small negative point to nitpick: the interior of the car not very clean
Completely satisfied
(Translated by Google) No problem with my car rental in Canada. Sophie Andrée, my contact at Authentik canada, was really pleasant and a good adviser. I especially thank her. The rates offered by Authentik Canada are more than correct and "all risk" insurance is included. I had nothing to worry about. pay for a collision without a third party with the car (0 euros deductible respected). In addition, the car model provided by Avis has been a nice surprise (Dodge suv) and delighted us throughout the trip! Thanks ! [...]
(Translated by Google) 1h30 wait to take possession of the car! BMW X3 reward çit goes! I would have, therefore, at least driven a car like this in my life...
good car but a bit too small
(Translated by Google) No problem. Fast handling and return. Free shuttle service to; Montreal to return to the hotel, with the suitcases it is appreciable. Comfortable car in good condition, easy to drive. to take in hand and to conduct.
efficient, fast
(Translated by Google) very practical agency because at; 2 steps from the Best Western Sands Hotel
Lack of information
(Translated by Google) We rented a car from Toronto and returned it 11 days later to; Montreal.
When we arrived to Toronto to pick up our car, we had to wait for 1 hour to pick up the car we thought we had reserved.
But, the person who looked after of our reservation gave the same car another person as well. Result, the employee offered us another car from a higher range but more expensive. Which we refused. Eventually he was able to find another car of the same range as the one we had booked. He gave us the keys by describing a red car but it was a gray car. The employee never wanted to move to show us the car. We didn't know she was the fuel either. utilize. Fortunately, service stations in Canada have nozzles of different diameters for petrol and diesel cars.
In short, the car was of good quality; but the service sucks!
Jerome
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not completely satisfied
(Translated by Google) I thought I had been heard when I asked to have a car under compact but it was nothing, I had a Chevrolet which by the way looks like the audi we have in France, plus the lady of the rental who does not have a car. Wasn't unpleasant yet didn't take the time to give much explanation about how to run the car in automatic. No technician accompanied me. to pick up the car parked against a wall at the back of the garage, so I didn't want to go back upstairs. reception to ask how it worked, I had to manage on my own. [...]
location de véhicule
(Translated by Google) very nice service very good value for money price thanks to; the whole team
Good value for money price
(Translated by Google) Very good service provided by Avis. Just 2 details: the abandonment fee of 75 CAD HT became 91TTC and we had to insist on obtaining the second free driver provided by Authentikcanada.
Car with all options and in excellent condition. Very professional welcome.
(Translated by Google) Excellent quality ratio. price!!
good but...
(Translated by Google) In Toronto, the office was under construction and the emergency office not very well indicated. We forgot to tell me what fuel to use (not practical for the 1st fill-up), or how to open all the doors at once. distance nor the basic functions (rear wiper for example). In Quebec: very nice and practical vehicle return. I didn't think I had a Huyndai: I wouldn't buy one! Doesn't hold the road well, not very comfortable, but quite fuel efficient and good boot. Overall good value for money but GPS is rented. expensive (next time I buy myself the USA/Canada cargo and I take mine!). [...]
simple and reasonably priced
(Translated by Google) It is the cheapest of the rental companies that we have been able to consult. Nothing to do pay more on the spot. Picking up and returning the car very simple. Only downside: the reception, all the colder as the contacts by email and telephone were perfect. The branch of AVIS where was the car would do well to draw inspiration from it... Apart from that, nothing to worry about; say it again, and I recommend Authentik Canada. [...]
very professional
(Translated by Google) Fast, efficient and car service. the height of our expectations.
positive très
(Translated by Google) Very good experience as far as we have been. upgrade to a luxury category.
Nice car.
(Translated by Google) The rental went well, the car was fine. But the waiting time at the reception was too long (approx. 3/4h despite the reservation) and no explanation was given. given by the person at Avis for the use of the car.
Very good service and excellent price
(Translated by Google) My recent car rental experience with Authentik has been great. very positive. The rep's responses were quick and precise. In addition, the rental price was less than 50%. what I could have obtained by dealing directly with the company. What more !
very good price, very fast, no problem.
(Translated by Google) I booked a car with Authentik Canada about 1 month before my departure for Calgary and during the summer period. The person from the agency answered me quickly by email and followed up with me by email. Çt took a few days before we had confirmation that there was a car available. But everything was very clear, the price was very good unlike other rental companies during the summer period. I am very satisfied with the service and I recommend it without hesitation. [...]
(Translated by Google) Practically new and very clean car. On the other hand, there is a surprise "drop-off charge" (probably because I was bringing the car back somewhere other than the pick-up location) but it's disappointing... We weren't told about it before taking the car. car and it's $100 so ordinary. Also, at my return, the agent asked me the current mileage when I had not been informed I had to write it down to tell them. Otherwise, car in excellent condition. Only disappointing little surprise! [...]
New Chevy Impala
(Translated by Google) We had a comfortable new car (400 km), we have done more than 4000 km with it.
good welcome fast service very professional
(Translated by Google) a great moment of pleasure with the dodge ram pick up
I loved it
a very good rental company
very good
(Translated by Google) No difficulty. Fortunately, the roadbook specified that the review agency was in the Hilton hotel
Very well. very good choice
(Translated by Google) JEEP, Grand Cherokee, ideal for 4 travelers for 3 weeks... After prior agreement, return of the car a few hours after the scheduled time, at no additional cost (The schedules of opening of the Calgary office are more extensive than reported).
Advise to keep the car until the airport: to avoid transfer fees and be independent in Calgary
Satisfied
(Translated by Google) Satisfied with the car but not particularly with the reception of opinions. She wanted to sell me the deductible at $10 per day while in the contract the deductible is $0. Besides, she made me pay $40 for a return of the vehicle. the Montreal agency when it was supposed to be 0, the cleanliness of the vehicle was limited; to inside. On the other hand, the return was perfect. [...]
Perfect
(Translated by Google) Support and perfect vehicle. The possible return to; the airport is appreciable, with its fast shuttle service as well.
Fast and efficient service
(Translated by Google) Efficient reservation service, clear vouchers, fast counter service at any time. arrival and at return of the vehicle.... And upgrade to intermediate category instead of compact!
Very good vehicle above what we had reserved;
(Translated by Google) We did 4500 km and this vehicle was perfect for these long distances (trunk volume, comfort). Small flat, a large V8 engine of 5.7 liters therefore a consumption of 14 liters on average while driving smoothly!
AVIS, a deplorable partner...
(Translated by Google) My opinion is strongly mixed; because shared on the one hand by an extreme satisfaction with the services and the availability; of Authentik Canada's interlocutors, I am on the other hand scandalized; by the arrogance and the "I don't care" (I weigh my words) of the AVIS organization.
The adjectives that define Authentik Canada are: Proximity, Responsiveness, Customer Focus, Professionalism. It is a pity that these are totally at odds with the qualifiers that can be used for AVIS. The Vancouver agency offers simply deplorable customer service that even tarnishes the image of Canada and its people, who are so friendly and jovial.
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