Car rental
I enjoyed the reception on the phone for the rental of the car. everything went very well.
(Translated by Google) reception and services at; the height of my expectations.
overall satisfied
(Translated by Google) comfortable car. only downside the GPS that we had to bring back and change because it did not work
Complies with; any lessor
(Translated by Google) the car was irreproachable in quality; and cleanliness
the reception a little cold and the wait at; taking the car remains "very long"
to In my opinion, this should be made more fluid to save time, and better integrate the notions of insurance and others which are not very clear and which can generate an additional charge. restitution
and to find the agency it is not so obvious!!!! even with the GPS .... can be specified that the agency is in front of the hotel that is more visible (the convention center is gigantic)
[...]
Very good!!!!
Super
Simplicity and communication
(Translated by Google) Everything went very well. both at the level of the reservation with Stéphanie from Authentik who was very responsive and efficient, only with the Avis rental agency.
Good car in good condition
(Translated by Google) There is nothing to say about the car and its condition. The only problem is that the rear passenger windows do not open, only the driver's and co-driver's windows open! you should have told us at the time of booking.
Location véhicule
(Translated by Google) In one word perfect, we particularly enjoyed it. the shuttle from the airport to; the branch and as usual the courtesy of Canadian employees. Thank you again and good luck. Jean-Louis VALENT
Good experience but communication problem
(Translated by Google) We had booked the car for 10 a.m. Montreal.
We showed up around 9:45 a.m. to receive her, but she hadn't arrived yet.
We met again with several other customers at wait for our vehicle to arrive. The people from the agency, very helpful, were as annoyed as we were because they didn't have much information to hand. give us.
After 2h30 of patience we were finally able to leave with it. A commercial gesture was made to us. offered as compensation for the long wait.
[...]
simple and reliable
advisor available, friendly and competent
advice between salespeople and scammers
(Translated by Google) But Chloé has solved all the problems
the rental corresponds to; my expectation
(Translated by Google) attention: for the return of the vehicle to Thirfty à àgrave; Toronto, Authentik indicates the address of the office (in the "center" towards the convention center). We turned in the streets before finding the rental car park to leave the car.
Super experience
(Translated by Google) Everything went very well. . We loved our stay and the car was perfect
Perfect
(Translated by Google) Fast. Beautiful car. Professionals.
Information
(Translated by Google) Everything went very well, only a little lack of information concerning the refueling when I returned the vehicle
The person who gave me the car keys did not tell me. that it was necessary to tick a box concerning the gasoline that would remain when I returned it, otherwise I will pay the full tank and not the difference
Perfect
(Translated by Google) We got the requested vehicle. as soon as we leave the airport and for our departure an employee came to look for him at; the departure gate.
No waste of time, no need to lug the suitcases to get to the hotel. a rental agency.
Impeccable telephone service, professional experience. renew.
rental agency at; recommend
(Translated by Google) Good rental agency, fast, experienced, whether for picking up or returning the vehicle. vehicle on class compared to the rental, very clean. Thanks
Unacceptable wait, very unfriendly staff
(Translated by Google) Flee AVIS Montreal airport: only 2 people at the counter to receive customers, the wait is endless, very unfriendly staff, arrived at the airport. 1:30 p.m. we were finally able to have the vehicle at home. 3:30 p.m., after being told that the day before some customers had waited 4 hours!! Not very professional! After a 7 hour flight with children, no consideration... Result: we finally got out of Montreal in the middle of traffic!! We arrived very late at our place of residence, and lost our entire afternoon! In addition, 0.70 CAD has just been deducted, at what title? Mystery! Certainly, this sum is not enormous but for the principle I do not agree! [...]
nothing to do say
TB
(Translated by Google) welcome, explanations, car, return everything is TB
waiting
(Translated by Google) we waited 1h40 to get the car back!! otherwise, the car was compliant...
No problem
(Translated by Google) Pick-up and return without difficulty and the car corresponds to the description
Dodge Durango
(Translated by Google) American car (fortunately) 5,000 km, comfortable but not very powerful
Capricious GPS that we had to to exchange at; Jasper
agency difficult to find; find but very accommodating staff
Good welcome, good car everything went well
(Translated by Google) I had chosen downtown Montreal as the place to pick up the car from the cdiscount rental company, but the address was not that of the agency but of a hotel where find a kiosk at; inside suddenly I looked for before returning to the hotel. It would be good to specify this. a better grip. otherwise the friendly welcoming staff.
grande satisfaction
(Translated by Google) very friendly welcome, great availability; and reactivity.
Very warm welcome
(Translated by Google) Good quality ratio. /price
Car Rental August 2017 Ontario/Quebec
(Translated by Google) I strongly recommend Authentik Canada, however I advise against going through Avis for the rental of a vehicle in Canada.
The quality support from Authentik Canada has been excellent: quality, professional and always friendly.
On the other hand, the rental of the car from Avis was not possible. to the height. On arrival at Toronto, we had a smaller vehicle than expected, the planned GPS was not integrated; and we have been collected to the restitution of the sum of 203 dollars for a service that we had not requested. Agent Avis ` Toronto had however confirmed to us; that these costs were included in what we already had; paid.
A very bad experience therefore with Avis Canada.
[...]
Overall ok
(Translated by Google) Staff a little nonchalant. Not having checked on the spot my rental contract I realized a few days later that it did not correspond to the vehicle that I had rented; (fortunately without consequence). The pink state paper of the vehicle was good for him (which is the main thing, the rental company told me...). Otherwise correct vehicle and quality report. price seems good to me. A bit of stress from the return of the vehicle to the Montreal airport branch (which is outside the airport). Only one employee for received returns and a lot of people (end of vacation Saturday afternoon), but the guy was efficient and the shuttle to the airport works well. [...]