Car rental
Summer 2025 road trip
(Translated by Google) Very satisfied with Dollar, picked up the vehicle in Quebec City and returned it to Montreal YUL. Both agencies were really very good and competent, fast. No problem with credit or debit card. Reservation with classic Visa card. Reservation made through the Autentikcanada website, very good, emails at every stage. I would definitely use Dollar again (not very well known in France). Car very comfortable and recent.
[...]
Was a 20-minute walk from our hotel.
(Translated by Google)
Practical for a large family
(Translated by Google) Good relationship and quick response with Authentik. Cold and stiff reception with Avis on site. Too bad. Otherwise excellent car, clean and new.
A perfect stay
(Translated by Google) The car rental went very well. Authentik Canada's service was excellent and met my needs both before my departure and during my stay. In short, top-notch.
Very well
(Translated by Google) We decided to trust Authentik because we felt they do their work conscientiously and put themselves in the customer's shoes. Two examples: clear and complete information and the fact that basic insurance is included. Their rates are sometimes lower than those of the rental companies themselves (!). Price differences between rental companies can be significant (we were renting a 7-seater car), which justifies Authentik's role. Afterwards, we had no problems with the chosen car rental company (Avis), pick-up and return were quick and easy.
[...]
Bad experience REVIEW
(Translated by Google) When picking up our vehicle (AVIS agency at Union Station in Montreal), we were given a smaller vehicle than the one we had reserved, claiming that they had no other vehicles available and that the car offered was more "luxurious" and therefore to our advantage. However, traveling with four people and bulky luggage, we explained that we didn't need "luxury" but space to store our luggage and to be able to travel in good conditions! After a long wait, we had to negotiate because Avis offered us the only larger vehicle available on the lot, but only if we paid an extra (and significant) fee—which we refused. After more than 1.5 hours of waiting and negotiating, Avis finally allowed us to take the larger vehicle at no extra cost.
When returning the vehicle (at Montreal Airport), the car wasn't recognized when scanning the tag on the windshield, and we had to wait in line for more than 30 minutes at the Avis counter to register the car's return—even though we had a flight to catch...
So overall, it was a bad experience with Avis despite the upgrade, which was more than necessary for a road trip of several days/kilometers.
[...]
Very well
(Translated by Google) Great contact with authentik Canada if needed, free upgrade at the rental agency when picking up the vehicle.
Perfect
(Translated by Google) Everything went perfectly.
Our contact at Authentik Canada, Adeline, was very responsive.
We recommend
AVIS car rental Quebec airport
(Translated by Google) I would like to express my complete satisfaction with the car rental I recently completed at the Quebec City AVIS airport. The vehicle was in excellent condition, clean, comfortable, and perfectly matched the description. The booking process was simple and fast, and the staff were professional, welcoming, and available to answer all my questions.
The pick-up and return of the vehicle went smoothly and efficiently. I highly recommend this rental service and will not hesitate to use it again for my future trips.
Thank you for this pleasant and stress-free experience!
[...]
Not too big a trunk/chest
(Translated by Google) Vehicle in good recent condition. No problems with the return.
Great!
(Translated by Google) Everything went well, no problem!
Good experience
(Translated by Google) Good car (Chrysler) Easy and fast delivery in Montreal at Complexe Desjardins and very easy drop-off at the airport
Ultra comfortable car
(Translated by Google) Great welcome. Very kind lady despite me having a problem with my credit card. Vehicle very clean and very comfortable.
Very good service
Good location with a drawback
(Translated by Google) The car was almost new. It met our expectations. However, small problem, the car was not available at the scheduled pick-up time of 9:00 a.m. We didn't get it until 11:30 a.m., which was inconvenient for our first leg where we had a lot of kilometers to cover. We therefore lost half a day of our trip.
Vehicle misclassified, not suitable for journeys
(Translated by Google) We were downgraded to a much smaller vehicle than expected and especially not suited for the long journey and the hilly terrain of Charlevoix County. Uncomfortable vehicle given the road conditions. The fuel policy is not advantageous to the customer. No joint inspection of the vehicle upon return, the staff had other things to do... The negative online reviews are therefore accurate.
[...]
Vehicle very good but pick-up time way too long
(Translated by Google) The vehicle was as described in the contract and the return was quick.
However, a 1-hour wait at the counter to get the keys, after a 7-hour flight, was tough.
Serious and efficient
(Translated by Google) We used this site for a car rental. Best price found. The contact person was available by phone and email, responsive and kind. Everything went very well. If I need it again in the future, I will use them again without hesitation.
Great experience!
(Translated by Google) Very comfortable car. It’s very convenient and easy to pick up and return the car at the airport. I recommend it!
Car too small
(Translated by Google) Car too small so waited 1 hour for them to bring another one, not cleaned
Good but not clear on the billing/invoicing side.
We will come back/return
(Translated by Google) I recommend Authentik Canada 200%. We did a first road trip with our 3 teenagers. We will return in 1 or 2 years and get a complete package. Organization, price and customer management always with a kind word... we love it. Congratulations to your team!!!!
Car rental
(Translated by Google) Very satisfied with the Avis car rental made by Authentik Canada. Good communication with the person who handled the rental. I recommend this site.
Very good car rental with Calgary downtown reviews
(Translated by Google) Almost new car and corresponding to the rental choice. Quick vehicle pickup. Competent staff. I highly recommend Avis at Calgary downtown.
Thank you Authentikcanada
(Translated by Google) I rented a vehicle through Authentik Canada and we were very well received at Thrifty, everything was ready. Very warm welcome, good explanations, vehicle return very easy. Thank you.
No bad surprises but...
(Translated by Google) Friendly staff in both Toronto and Montreal. Car in good condition, no pressure from the agent to make us take additional options. However, they almost gave us the car without a full tank of gas, intentional or not?
Great!
(Translated by Google) Very smooth rental at Thrifty. Arriving at opening, we went straight through without waiting. The car was ready, clean, and as requested. Pleasant salesperson. No bad surprises. We vacuumed and rolled the car before returning it. We received our full deposit back.
Everything went well
Disappointing service
(Translated by Google) Unwelcoming staff at the agency, both at the Montreal branch and at YUL airport.
The rental of a 7-passenger minivan from Thrifty: unavailability of the expected vehicle, replaced by a 7-seater SUV with less comfort for passengers in the additional seats over long distances - 3000 km.
Recommendation: For vehicle rentals, inform customers on the voucher about included and non-included services, such as the $50 fee claimed by the rental company upon drop-off at the airport, even though it was stipulated in the voucher.
[...]