Car rental

Car rental

Vehicle upgrade

Had a top class car,

(Translated by Google) very warm welcome from Chloé who responded well to our expectations. The car of category superior to the one reserved was practically new and completely up to date. made comfortable. Easy handling. GPS reserved; really useful. Advice given on the site really necessary. Be careful when reserving the GPS with Authentik Canada, Avis pre-invoices it a second time on departure but forgets to tell us that this amount will be deducted from the final invoice on return. We were already there. on the road when I noticed this practice and I had to wait for the return to fully understand the maneuver. This does not call into question their seriousness, just a lack of explanation at the start. [...]

Grand Dodge Caravan - Aeroport Montreal

(Translated by Google) Brand new car (7000 km), clean and nickel. Perfect for a stay of 15 days at 4 adults (+ luggage & groceries) to travel 2300 km in the Quebec region. The GPS also helped us a lot. in the towns.
Service Notice to; Montreal airport (Trudeau) unpleasant. At the Avis-Budget counter, they made us believe that the reserved car was not available and they wanted to give us a smaller one. We had to insist to finally get the car we had reserved and which was therefore available... Ditto for the insurance. You should know that the 0 CAD deductible is guaranteed by Authentik and not by Avis. In addition to what we paid to Authentik, we had to add 65 cents (0.65 EUR) for a still unknown reason but we didn't discuss! The second driver arrived later, so we had to go back so that he could sign personally (Authentik had told us that we didn't need the 2nd driver in person). No one to help us check the vehicle (unpleasant person at the counter, very far from the kindness of Quebecers...), they have to check the vehicle. hardly noted the mini scratches on the bodywork. They also tried to make us pay for the GPS which was already integrated in the car.
The return of the car was quick: after a car wash (not easy to find) and the full tank, we arrived in the airport car park and the have handed over to an employee who inspected everything in 2 mins. [...]

Serious and adaptable Authentik Canada service

(Translated by Google) I am very satisfied with the services of Authentik Canada.
They knew how to adapt to my request, and that very quickly. Thank you

Very satisfying experience.

(Translated by Google) Serious and competent staff. Comfortable, spacious vehicle.

car okay. But a little complicated to to find. and interlocutor unavailable

Excellent

(Translated by Google) Shuttle between the airport and the rental location very practical and fast.
Perfect welcome.
Rented vehicle excellent beyond of our expectations

very good

(Translated by Google) Very good experience with the landlord who picked us up at our accommodation.
quick steps (when picking up and returning from the vehicle)
no worries in 3000km traveled

Perfect but on the way back to take the plane a not friendly welcome

Nice surprise

(Translated by Google) Good surprise to; the reception of the car -> a golf 5
Everything went perfectly well, and the cheapest drop off fees of any car rental site!!!

very good performance

(Translated by Google) we appreciated the comfort of the vehicle during long journeys, the complete insurance contract (windshield and puncture included)

Correct

(Translated by Google) Okay no more

Good experience with Authentik Canada, mixed reviews for Discount

(Translated by Google) Good contact on the side Authentik Canada, which provided us with relevant information (documentation on driving in Canada, elements concerning Discount rentals, etc.).
Side Discount, we have been upgraded for the rental of the vehicle, which was a very good surprise. However this vehicle has left the Discount branch with a lack of engine oil, which we were reported by the dashboard of the car a few hundred kilometers further, and that we had to support ourselves on the road. More fear than harm, but we are still waiting for compensation from Discount. [...]

Family visit to Quebec

(Translated by Google) Excellent service from pick up by shuttle to; YUL up to receipt of the vehicle at Discount Montreal; know that we will have to to do a team of real pros greatly reduces the stress of the trip :-)

Awesome travel agency, at; listening and hyper reactive

discovery of automatic driving

(Translated by Google) the choice of the 4x4 was judicious

medium

(Translated by Google) car a little dirty, we had to clean the windshield because when using the wipers we do not see much ....
better to take a 4x4 on rough roads than a city car or sedan

see the general opinion

Génial !!!

(Translated by Google) Very good rental management

A 4X4 would have been more sensible given the some roads

Authentic top- avis a éviter

(Translated by Google) Very bad experience with Avis. Schemers, scammers. An unsuitable car. A rental company to avoid.

good car

(Translated by Google) Car in good condition and comfortable

rental without problem

(Translated by Google) good value for money
very good customer relationship.

Very good experience for car rental

(Translated by Google) The vehicle was perfect and the staff of the company. Discount (especially in Limoilou, Quebec) was too.
Best posts.

very well

(Translated by Google) highly competent AVIS staff

Perfect service

(Translated by Google) We were able to pick up the car a little earlier than expected by calling avis directly (half an hour in advance). The 2 people at the reception was very friendly and very professional. We have been upgraded without any additional cost since the subcompact that we had reserved was not to be available. We had no problems with the car so we did not have to call during the 15 days of rental and the return of the car was done very quickly.
The Authentik team has always responded to our emails very quickly.
Frankly, nothing to do; to say again, as much for Avis as for Authentik, all at once; been perfect. [...]

No issues to report

(Translated by Google) We had no problems at all. pick up the car that was rented and the price was really cheap for the car we got.

car

(Translated by Google) large car, comfortable, spacious, for suitcases and 3 people

Not comply..

(Translated by Google) I booked a sub-compact class car, and I finally got a 4x4 SUV so not at all compliant. my request. In addition, the car had a full tank. half and the interior was not clean, and think she clearly was not clean. checked since the return of the former tenant..
Otherwise, very pleasant almost new car, just not conforming to standard. my reservation!