Car rental

(Translated by Google) I went through Authentik Canada to rent a car in Montreal. Super competitive price and everything is included and planned. Just perfect. Thank you!

(Translated by Google) Very satisfied with the simple and quick car rental

(Translated by Google) Everything went well. The vehicle was as we had booked.

(Translated by Google) Vehicle pickup was super fast and upgraded.
Return was also simple and quick.
The most complicated part was finding an effective car wash.

(Translated by Google) We are very satisfied with Avis for car rental with Authentik Canada.

(Translated by Google) As part of our vehicle rental, Alexia was very helpful and responsive following the forced cancellation (due to a flight departure delay of 24 hours).

(Translated by Google) We had the unpleasant surprise of not having a car available as agreed... Finally, with patience on our part and perseverance from the staff, we got a car in very good condition but with a 3-hour delay.
Renting a car is really accessible considering the price of fuel and the free highways.

(Translated by Google) I was very satisfied with Authentik. Always had a responsive contact person. I got the chosen vehicle without any issues. I really recommend.

(Translated by Google) 1 hour waiting at Avis but it's Avis's fault, not Authentik's, we still got the car directly despite the crowd and disorganization, they treated us like Avis customers. We got a better car than expected (Nissan Kicks).

(Translated by Google) The only remark I have is that it is difficult to have the characteristics of the vehicle, especially annoying for a long-term rental. The vehicle, although sufficient for 4 people and luggage (this is a bit limited nevertheless) had a somewhat small engine, and the consumption was affected.

An unforgettable stay

(Translated by Google) Very good communication from Authentik Canada, and available for questions.
Everything went very well, we will go through you again for a next Canadian trip.

(Translated by Google) Our online reservation through Authentik Canada went very well, the website is pleasant and easy to use.
At Montreal airport, access to the rental parking is very quick. Despite a bit of a wait at the counter, we were very well received and advised. The vehicle was very functional, pleasant, and very clean. The return process is very quick. The vehicle is immediately taken care of without any waiting. [...]

Very satisfactory service

(Translated by Google) No waiting, car available but it and its operation were not presented to us, such as the D+ and D- positions of the automatic transmission, interior light not set.

(Translated by Google) Excellent economical and very ergonomic car

(Translated by Google) The car rental with Authentik Canada was perfect! The price was almost half of those requested from the car rental companies. All the communications were very clear and smooth, and the single question I had was promptly answered by email. When we went to pick up the car, it was super fast and easy as well. We even got a better car than expected (we were super happy with the unexpected upgrade). I definitely recommend Authentik Canada, and I hope to use their services again one day. [...]

Unpleasant surprise

(Translated by Google) The airport tax is a hidden cost when booking. Without this nasty surprise, which is quite significant, I would have been very satisfied.

(Translated by Google) We booked a vehicle on Authentik Canada that turned out to be not as described. We received an upgrade upon arrival that didn't allow us to take all our luggage. We were upgraded again and hit with a $600 charge after returning the vehicle due to braking issues. We contacted the insurance during our stay, which informed us of return fees. At the airport, I requested a goodwill gesture that was not granted. Extremely disappointed by the service. [...]

(Translated by Google) Everything went well. The rental company was very accommodating.

Car okay, deplorable reception

(Translated by Google) After 30 minutes of waiting in line at the counter and then completing the registration, the Avis manager announces that the reserved car category is currently unavailable and that we must wait. No explanation, no timeline, and arrogant staff. It took an hour to get a vehicle and completely redo the registration. Not the slightest word of apology from Avis.

(Translated by Google) The vehicle was spacious and fairly clean; however, we had reserved the vehicle until 2 PM, but when we checked the Thrifty voucher (the day before to get the address) that we signed at the airport, it was marked for 10:52 AM! As a result, we couldn't do what we had planned for our last morning. So be sure to double-check the return time.

(Translated by Google) Excellent exchange of information with Authentik Canada. The reserved vehicle met our expectations, everything went very well.

(Translated by Google) The proposed vehicle was not equivalent to the reserved vehicle. Fuel consumption was much higher, double. Over 2000 km it impacts the holiday budget. The proposed vehicle was orange. Not very serious but not very discreet. Upon returning the vehicle, I arrived 1 hour late due to traffic jams on the highway, Avis charged me a 170€ penalty. I did not find that very commercial. [...]

(Translated by Google) Everything went very well. Vehicle matched the reservation. Reasonable waiting time upon exiting the airport to pick up the car. Friendly staff with good advice on insurance questions.

(Translated by Google) We had to wait 2 hours to get the car because there were not enough cars for everyone who was waiting.

(Translated by Google) Very good experience. We were very well guided. We were even upgraded when renting the car.

(Translated by Google) Very pleasant appointment to pick up the car, efficient upgrade given our needs, and quick and efficient return.

(Translated by Google) Car with smooth tires.

Car rental Alberta

(Translated by Google) We are very satisfied with the competitive prices and the support received from Authentik Canada. Everything went very smoothly.

(Translated by Google) The pick-up and return were done without any problems. We were even able to rent the vehicle for an extra day without any difficulty.

(Translated by Google) Arrived at the airport, an hour-long queue in front of us to reach the counter. Once at the counter, we were told that the car was not there and were invited to join another queue. In short, after 5 hours of waiting, we finally got a car, which was smaller than what we had requested. This company is to be avoided.