Car rental
too much waiting
(Translated by Google) Impersonal support, an endless wait before picking up the vehicle, no explanation about the vehicle.
On the other hand, the vehicle lived up to our expectations, very comfortable to ride with the family.
Ras
car
(Translated by Google) A very pleasant trip in a GMC 4X4, plenty of room for 4 people. We would just have liked to know the model of car in order to anticipate the size and the number of luggage, we did not expect a "standard" car to be a 4X4!
Perfect
do the job
(Translated by Google) agency not at all well indicated and staff not very welcoming but do the job.
Everything was very good!
(Translated by Google) An excellent car with great autonomy 4 full for approx. 4000km. No problem ! Return also nickel everything is well indicated! Great !
very good experience
(Translated by Google) Everything went very well ! I really recommend! The authenticik canada advisor is very responsive to the various requests.
decent and spacious car
Almost perfect
(Translated by Google) The vehicle corresponded perfectly to our expectations as every year, however the vehicle was not very clean upon receipt, especially inside the passenger compartment.
Very warm welcome and exceptional service
Very satisfactory service
(Translated by Google) Very satisfactory service
very fast pick-up and return of the vehicle
vehicle as expected and in very good condition
Excellent value!
average on blind spot and obligation to pay a full
(Translated by Google) the toyota has a very annoying and dangerous blind spot.
thirfty obliges to pay a full even if you return with fuel
hard to find at montreal e trudeau airport
a little displeasure
(Translated by Google) Hello,
Your service is vague overall, the omission of "drop car" fees is not acceptable because there are surprises. Also it would be nice to mention the difference between Credit Card and Debit Card. Because in Europe we don't have the same notion. What will earn you from me bad comments on car rental sites in Canada. In addition, I will no longer go through you and I will inform via social networks to no longer go through your agency.
[...]
Good price, good experience
Perfect
(Translated by Google) A quick and easy reservation. Fairly competitive prices. A vehicle in excellent condition.
Excellent service and benefits
(Translated by Google) The rental went very well: no particular problem with the vehicle and fast service when picking up and returning the vehicle
Vehicle ok but no cruise control
(Translated by Google) Hello
The vehicle was okay (Kia). However, it lacked cruise control, which is very annoying on the highway in Canada given the fairly low speed limits (100 km/h max) otherwise everything was OK for the rental and the Thrifty agency in Montreal was very good.
fast and efficient service
it was not a hyundai but a FORD ESCAPE so a better car and bigger thanks to AVIS car like new good size for '4 adults and a child with GPS only small problem is the tank
(Translated by Google) VERY GOOD CAR RENTAL TR2S PLEASANT AND WITH power to overtake on single lane roads even loaded
Loaned car: Toyota RV4
(Translated by Google) We did not have the reserved car but an equivalent car
Decent service
Voyage
Satisfied, hassle-free upgrade
(Translated by Google) Scared when we arrived, the Chevrolet Cruze was no longer available, but Discount reacted very well by offering us a free upgrade to a larger and more powerful vehicle, the Jeep Wrangler V6.
Very good experience in summary, fast and well organized vehicle return with shuttle to the airport.
fast !!!
(Translated by Google) Extremely fast for the reservation and the support of the vehicle in the middle of August !!!
Thanks
28 day road trip
(Translated by Google) We rented a Toyota Highlander and were surprised to get a Grand Cherokee jeep instead. Really nice. Very spacious and very manoeuvrable. We had a very good trip. We will surely rent again the next time we return to Canada.
Perfect
(Translated by Google) No need to take out additional insurance. Everything is included basic.
It's worth taking the package: return the vehicle with an empty tank, because in BC gas is more expensive than in Alberta.
We followed Marie Pascale's advice: do not take a rigid suitcase, and all the equipment for 4 adults + 1 child + 1 BB is in the trunk!
[...]
Satisfied with Authentik Canada, less Thrifty!
(Translated by Google) Very good experience with Authentik Canada: availability, professionalism, listening and advice; Keep going.
Appreciable pricing compared to the market level.
Thrifty as a provider a little less:
- vehicle presented on the site was the one delivered (Volkswagen Jetta)
- Spacious and large trunk for 2 adults and 3 children, each with their own suitcase
- Imperfect preparation: exterior of the car clean but interior limited (dirty windows, unpleasant smells, cleanliness of the seats to be reviewed)....it's disappointing
- Vehicle with more than 40,000 km on the odometer: this is the first time that this has happened to me in a G7 country...surprising even if it worked flawlessly for more than 3,000 km
- Fortunately, impeccable restitution with speed and a smile at the Montreal airport
[...]
Delay and rudeness
(Translated by Google) Delay inversely proportional to the smile.
Very good responsiveness and efficiency in responding to our request
(Translated by Google) Communication with Authentik was very smooth and efficient. The advisor is very responsive and quickly takes into account our various requests.
At the rental company the vehicle was ready on the scheduled date. Recent and clean vehicle, no mechanical problems. The instructions for the return of the vehicle on return are to be further specified.
[...]
Car Rental from AVIS Toronto (Downtown)
(Translated by Google) We rented a car for two weeks through Authentik Canada from AVIS. Our initial contract included Loss Damage Waiver (LDW) insurance. This insurance was enough for us for our journey, we did not want to take other insurance. When picking up our car from AVIS in downtown Toronto, we were met by an employee who insisted very strongly that we take another insurance (RSN) at 11CAD/day. Despite his heavy insistence, the language barrier (English/French) and his rudeness, we stuck to our guns and refused to take on his additional insurance. In the end, he made us sign the contract in an execrable and totally unprofessional mood. This contract is difficult to understand unless you take some time to read it. The employee did not take the time to explain the details to us. Given the atmosphere generated by this employee of AVIS, we quickly signed the contract, and left with the car. When we returned from our trip, at AVIS Québec (downtown) we realized that we owed 160 CAD to AVIS. By reading the contract made at AVIS Toronto (downtown) we realized that the employee, whose name is Khadar, finally added the RSN insurance to us, which we had refused. It is now impossible to get our money back from the scammers of this Toronto (downtown) agency. I would like to point out that the AVIS Quebec agency (downtown) took time to contact the Toronto agency, which did not want to know anything. On the other hand, we are satisfied with the service from Authentik Canada, which went as planned. [...]