Car rental

(Translated by Google) The rental went very well. The car was very comfortable.

(Translated by Google) Everything went very well.

(Translated by Google) The handling of the vehicle was quick and efficient, plus we got an upgrade, almost new vehicle, it was great. This allowed us to travel under optimal conditions. The person who handed us the keys was very friendly. I am delighted.

Very, very good

(Translated by Google) The quick service with AVIS at the Halifax airport was very courteous. The agent gave me 3 vehicle choices in the chosen category and everything was very clear and the vehicle was clean and in good condition.

A waiting time on arrival

(Translated by Google) Expect a little over an hour of waiting time to pick up the car upon arrival in Montreal...

(Translated by Google) Brand new car, adapted, clean, available on time. I really have nothing to complain about, I would not hesitate to use these services again.

(Translated by Google) 2nd experience with Authentik Canada and still at the top

(Translated by Google) Ease of picking up and returning the vehicle.

(Translated by Google) Easy and surprise-free reservation.
Exchange in accordance with what was announced.
The proposed options provided complete satisfaction.

(Translated by Google) Everything went smoothly from picking up the vehicle at Vancouver airport to returning it at Calgary airport!
Nothing to say, everything was perfect.

(Translated by Google) Very satisfied. Good service.

(Translated by Google) Upon our arrival, little waiting time to pick up the car. It was done in 10 mins. At Avis, we were upgraded and got a small SUV instead of an intermediate car. A Jeep Compass that made our stay very pleasant. On return, the same thing, very quick, we parked and a lady just checked that we had refueled, and that was it.

(Translated by Google) The car was not the model ordered on the site, that said it was a thousand times better! Incredible! Clean with great options, a panoramic roof and believe me during rides in the forest it's just amazing! Thank you.

(Translated by Google) Very good experience at Avis for car rental. Authentik Canada is also always available if needed.

Car rental

(Translated by Google) Very good experience with authentikCanada
Car rental with very simple and fast reviews and reasonable rates

(Translated by Google) Nothing to complain about, recent car, we didn't have any problems.

(Translated by Google) fast and efficient vehicle pickup and return service

(Translated by Google) We are very satisfied with the customer service received from Authentik. However, I asked a question about insurance when taking possession of the vehicle and did not receive a concrete answer. I understood when I went to the rental office. It was Avis that handled it, and I did not like their service.

Satisfied with Authentik Canada but not with the rental company

(Translated by Google) The reservation went very well and the information provided by Authentik Canada before picking up the vehicle was very helpful. Unfortunately, the rental company charged us an additional $75 CAD (+ taxes) without providing a clear explanation. Since our flight was delayed, we could no longer contact Authentik Canada's local representative. But this is not their fault. Furthermore, the rental company charged us one-way return fees and gave us a vehicle that came from the city where we had to return it. [...]

(Translated by Google) We have traveled 2750 Km, Montreal, Quebec, Tadoussac, Ottawa, Toronto to finish at Niagara Falls in a Nissan Rogue, spacious and very comfortable for 4 adults.

(Translated by Google) Ease of pickup and return. No surprises regarding the bill. Great car too! Perfect!

(Translated by Google) We waited to pick up the vehicle because they had a supply issue. On the other hand, the given vehicle was of a higher category at no extra cost. So very good.

(Translated by Google) Reservation of a vehicle for a 4-week road trip, recent vehicle, impeccable with 8000 km. Grand Cherokee limited.

(Translated by Google) Good reception, impeccable car.

(Translated by Google) Impeccable service both upon arrival at Calgary Airport and upon return to Vancouver Airport. We really appreciated being able to leave the vehicle in another province. The car was perfect for our needs as four adults. A 7-seater SUV with a panoramic roof allowing those in the back to admire the Rockies as much as we did in the front. A very positive experience that we will repeat with AVIS in our future vacation plans. [...]

BUDGET is a company of thieves......

(Translated by Google) Hello,

I want to express my total dissatisfaction with Budget regarding my car rental. I had the very unpleasant surprise upon returning my vehicle to hear nothing but the word "surcharge" from the person who handled the return. Indeed, I learned when returning the car that it had to be in the same state of cleanliness as when I received it... In addition, having refueled a few kilometers earlier (I'm talking about a maximum of 5Km), and since the car was parked on a slope, the gauge was very, very slightly below the maximum.

When I picked up the vehicle, the person in Toronto did mention refueling but at no point mentioned that the car had to be washed both inside and out before returning it... I was told it was the law, which I was happy to learn at that moment. To me, this is blatant theft by Budget, who informs their foreign clients about the need to refuel but absolutely not to thoroughly clean the car.

Finally, I just received an additional invoice for 337.37 Dollars for which I have no explanation!!!!

My rental rate has therefore jumped from 681 Euros to 906 Euros... Wonderful surprise...

Thank you in advance, Authentik Canada, for kindly informing me what these 337.37 Dollars correspond to?

Sincerely,

Laurent [...]

(Translated by Google) As usual, very good service, good vehicles, and a warm welcome from the staff at the Papineau agency.

(Translated by Google) First successful experience, very good lessor

(Translated by Google) Despite an issue with a vehicle, a solution was quickly found with the replacement of the vehicle and a commercial gesture was made. Quick support as well as the return of the vehicle.

(Translated by Google) The reliability of the SUV we rented for 2 weeks gave us confidence. Our 3000km journey was not restful at all. Courteous people made our lives easier both at pick-up and return. Thank you.