Car rental
Very good value for money
Excellent
(Translated by Google) Very comfortable car a sedan for two very appreciable GPS rental small problem in the search for places and addresses we did several kilometers more.
No major issues but a few small questions
(Translated by Google) We were able to pick up our car as agreed at the Hotel Concorde in Quebec City at the time stipulated in the contract.
The procedure was very quick, however the given car (a Mazda CX3) was smaller than the Fiesta on which we left, since we had trouble fitting 2 medium suitcases into the trunk. The person present aucomptoir (moreover very kind) told us that she was even taller (!)...
Upon returning the car to Montreal, we were unable to obtain the paper version of the return document which arrived by email as a "pre-closing document" without the balance of any account.
We are therefore awaiting receipt of the final closure and the balance. But we are not very satisfied with this procedure because it lacks precision and certainty.
[...]
Simple
(Translated by Google) We didn't get the car model that was advertised but the lookalike model was perfect.
Easy to pick up at the branch and to return.
No worries at border crossings
Satisfied
little explanation
(Translated by Google) lack of explanation of how the car works and the GPS had a 2011 update
Good value for money
good car
(Translated by Google) Trunk smaller than what we expected (given for 4 pieces of luggage... Small eh, luggage) with no passenger in the back, seats tilted forward, our suitcases are still returned.
Missing the washer fluid but apart from that it was fun to drive and goes everywhere.
We are happy with our stay
Service and hospitality at the top
(Translated by Google) Very satisfied with the management of the rental. The car met our expectations.
Avis had mistakenly charged an extra day. I was very well informed by phone and my advisor contacted Avis quickly. I recommend Authentik Canada for the quality of their listening and their efficiency.
Jordan
(Translated by Google) Very good
Good rental
(Translated by Google) Good car rental with the only inconvenience of having to wait for the shuttle
Problems with the vehicle
(Translated by Google) It was not easy to find the place of rental of the vehicle. Also, the vehicle had not been properly cleaned: it had a plastic cup and fork in the back and it smelled of cigarette smoke. To top it off, we had a slow puncture, which required us from the second day of rental to re-inflate the front tire every other day.
vehicle: hyundai elantra
(Translated by Google) never had a chevrolet sonic. Very satisfied with the hyundai elantra made available!
Nothing to say
(Translated by Google) We had booked a small compact car. The day of our arrival I asked for a GPS and for $6 more per day we were entitled to a Jeep Compass 4X4. (and on the snow we really appreciated)
Very good experience
(Translated by Google) Worry-free rental. Vehicle as reserved. Welcoming staff. To recommend
Professionalism and cordiality
(Translated by Google) Speed and availability, simple and cordial relationship, efficiency: it is difficult to wait and receive as a service!
Congratulations and thank you, to recommend to all future travelers to Canada!
Recent car and upgrade.
We loved
(Translated by Google) The advisers were adorable, attentive to our needs and even upgraded us to an SUV at no additional cost (we had to pay up front for a pot of yogurt). They took the time to explain everything to us, we were fast and efficient, what more could you ask for?
Too disappointing
(Translated by Google) We waited at the airport for the pick-up of our vehicles for more than 2 hours!!! unbearable, there were 2 agents for 9 counters; and I'm not talking about the return... an incredible project;
Renter to avoid
Notice
(Translated by Google) The rental went very well. Pleasant car to drive, the only problem I encountered was with the GPS. Came out of Ontario it wasn't working lol
Refueling
(Translated by Google) No sufficient control over the handling of the vehicle, especially the full tank of gas noted as done (while the level was at a quarter).
So we had to return the car with a full tank when it was not done at the start.
Not the same car
(Translated by Google) You have to pay additional taxes at avis in order to return the car in its own province...of theft
Perfect service
SATISFIED
(Translated by Google) PROBLEM-FREE COLLECTION AND RETURN OF THE CAR
TRAVEL CANADA AND USA AT OUR INITIATIVE
very nice, clean car
Excellent
(Translated by Google) Good organisation. Immaculate car. To try the experience again on my next visit to Canada :)
Satisfied with your services
(Translated by Google) Avoid booking a gite or room rental by going through booking, making the reservations directly with the owner.
Authentic Canada are good advice.
beware of forced options
Total satisfaction warm welcome
(Translated by Google) We are extremely satisfied with our stay in Canada, we had a vehicle of a higher category than expected
We even had a small problem with a phone being lost on the way to the airport, discount went out of its way to let us know he had found it and make sure we could get it back.
An incomparable value for money I can only recommend it to future travelers to Canada
[...]
A good car but a lot of downsides!
(Translated by Google) Car rental consistent with what we had ordered in terms of model. Car little used and of good quality.
It stops there. For the rest, a reception service for taking the vehicle which makes no effort to help us understand the information communicated.
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We learn that there is a vehicle abandonment fee when making a one-way trip; which was not listed on the quote.
In addition, we are told that it is winter and that winter tires are optional... At the rate of 20 dollars per day for a 21-day stay, it is a hell of an unforeseen extra cost when it is a legal obligation...
And the car is not at all equipped for snowy periods (window accessories...).
In short, additional costs and additional costs not foreseen.
[...]