Car rental
Simple, carefree, quality car
no problem
(Translated by Google) perfect
excellent service perfect vehicle
to recommend
Perfect
(Translated by Google) No waiting at the counter, professional staff and clear explanations. Support in 2 min despite returning to a different city. Very correct price and Authentik Canada has managed everything well
Hassle-free rental
(Translated by Google) Clean and recent vehicle (9000km), in line with the requested category (compact - we had a hyundai accent), practical and fast pick-up and return directly to the terminals (about 20 minutes), departure from Toronto and return to Montreal, additional services offered at the counter in a clear way and without particular pressure, no "hidden" costs. Good value going through Authentik, especially for a one way rental in August. [...]
Good welcome but reserved vehicle does not correspond
(Translated by Google) We had reserved a Chevrolet Sonic, on arrival at the Quebec airport we were offered a Nissan Micra, a very small model which did not suit us at all, we had to pay a supplement to have a higher range car which was way too big for us. On the other hand, in Toronto where we had also reserved a Chevrolet Sonic, no problem, we were provided with the reserved model without pushing us to take a bigger one. As far as the reception is concerned, however, it was perfect, friendly and smiling staff. Too bad, I remain confused. [...]
Excellent experience
(Translated by Google) We had the pleasant surprise of being upgraded compared to the rented vehicle model.
The terms of taking possession of the vehicle and returning it have been clearly explained by the lessor. Be careful, the latter tends to offer additional options to the contract which are not necessarily relevant...
All went well and we were able to have fun driving a 305CV Chevrolet Impala... only happiness!
[...]
Car rental
(Translated by Google) Effective contact with Authentik Canada. They took over with the rental company to postpone the 1st day of rental following a flight delay.
Very good experience
An attractive price for a good service
(Translated by Google) We had a Hyundai Sonata instead of a Camry. We suspected we wouldn't get a Camry but the website didn't indicate what other cars were in the category (the reason I'm giving 4 stars). The provision was fine and the drop off at the airport was exceptionally well organised. 30 seconds flat and with a smile!
Perfect rental
(Translated by Google) We are very happy to have chosen Authentik Canada for the rental of our car.
the best value for money
(Translated by Google) Very large and practical Dodge grand caravan rented from Thrifty. Very good service.
Be careful though, I had to insist on having this model on site and not be upgraded to a 4x4 because my vehicle rental insurance on my Visa card does not cover 4x4 vehicles.
Perfect !
(Translated by Google) Nothing to complain about: vehicle ready on arrival, everything in order, and very good price! To advice !
No problem
(Translated by Google) We are very happy with the rental. The car was almost brand new, and we had no problems during the whole stay (about 6000 km!). Avis staff were very friendly when picking up the car, and no problems when returning either (very quick).
Surprised but satisfied
(Translated by Google) No car corresponding to the order available on our arrival. The only vehicle available, we are distributed with a large Toyota pick-up which ended up being very pleasant to drive.
Great travel agency, less happy with the rental company
(Translated by Google) I greatly appreciated the very attentive, personalized and warm contact with the Authentik Canada agency.
On the other hand, when I went to collect the car from Thrifty (Camry or equivalent), the rental company strongly insisted that I take an SUV, telling me that it was better, more comfortable, more suitable for the road, that it would make me half price on the supplement to be paid... I held firm and refused the proposal. He then heavily insisted on selling me all possible options on insurance. I refused. He then gave me the keys without a word about the car... And it was a big SUV.
I think he no longer had the Camry I had rented, and not wanting to lose money on his rental, he tried to make up for it by trying to charge me for the upgrade. I didn't find that correct.
In the end, I had no problem with the car, and the return lasted 3 minutes, there was almost no checking of the car (fuel level and a really very basic check of the bodywork).
[...]
Fast service
(Translated by Google) Fast and efficient service on departure and arrival
Very recent car
Similar vehicle provided of equivalent or even higher level
Quick and trouble-free service
Very good car
(Translated by Google) Very good car, we were 2 people, pleasant driving and good comfort. Correct consumption. No regrets to have had this KIA Rio.
Perfect
(Translated by Google) Nothing to say. Everything went very well.
Different vehicle, in line with demand.
We were surprised that we had to pay abandonment rights It was not indicated in the estimate
No difficulties
(Translated by Google) The pick-up and return went very well.
It's not a ford edge that I rented
(Translated by Google) Not exactly the vehicle offered but upgrade offered with a slight extra jeep sahara not recommended for long noisy journeys on the highway. On the other hand, perfect service at the agency.
Impeccable car rental
(Translated by Google) Excellent stay in Canada. Car rental only at a much better price for French people than the other offers and with an upgraded car (Honda Accent instead of a Chevrolet Spark).
Car rental from discount
(Translated by Google) It was very good, we had a small Ford. No problem !
New vehicle, but not corresponding to the chosen model
(Translated by Google) The car was new, available on time. No worries about the return. But I had reserved a Jetta or equivalent, and I had a hyundai elantra, not really an equivalent model, rather from the range below...
Car rental for our holidays
(Translated by Google) Picking up the vehicle in Toronto was a bit long, 35 minutes of waiting to see someone then a person who was poorly organized in his work and overwhelmed by events, for a car booked 4 months before, the vehicle was new and very clean, we had a Nissan rogue, instead of the Toyota rv4, which suited us very well. Super comfortable car, and practical with these arrangements. And the return to Montreal was very simple and quick. Thanks to the Autentik Canada team. [...]
Very satisfied with Autentik Canada's service, even though...
(Translated by Google) The exchanges and services offered by Autentik Canada were top notch. The rental agency, Thirfty, provided us with a new car (58km on the clock), perfect. On the other hand, I found the fuel bill a little too salty (20 CAD in my opinion) when returning the vehicle. The attendant does not take into account what is left in the tank, the on-board computer indicated that he could do more than 100km, and the total does not correspond to the advertised price.
I recommend Autentik Canada for organizing a trip to this beautiful country.
[...]
Car rental
(Translated by Google) Reception notice a bit long for the wait but many people had arrived at the same time.
Good reception but rather expeditious as for the handling of the car.
Well equipped vehicle
(Translated by Google) In fact, we had a Passat new model 2019...