Car rental
Very good choice
(Translated by Google) I recommend this agency, clean vehicle, in line with my request
Very satisfied
(Translated by Google) As usual they tried to get us to take out additional insurance
The quality of service does not meet our expectations
(Translated by Google) We picked up a car that had probably just come in and hadn't been cleaned. We informed the lessor who noted the observation of the state of dirtiness of the vehicle on the receipt.
Very well
(Translated by Google) Nice and comfortable car
Perfect
(Translated by Google) New car. Very good service.
Passable
(Translated by Google) Very average Calgary counter thrifty staff (not helpful, haughty)
Did not want to add on the document the scratches noticed on the car saying that it was not a problem
Car not cleaned inside
Hassle-free rental
(Translated by Google) A little long wait at the counter to get the car, otherwise everything ok, to recommend
After the hour is not the hour..
(Translated by Google) We suffered a delay in taking the rental by 1h30.. without a commercial gesture..
Not very professional...and not pleasant...
Catastrophic!
(Translated by Google) The Avis agency at the Montreal airport works just in time with its incoming and outgoing vehicles - at least in August, I don't know for other times of the year.
All travelers who rent a car must wait at least 3 hours before picking up the vehicle. It's simply scandalous on the other hand the zero customer service we had to return urgently 6 days before there was no way to be reimbursed even partially to flee
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Efficiency
(Translated by Google) Jeep Cherokee ideal for traveling to 4 in Canada
Recent vehicle, well equipped
Everything went well
(Translated by Google) No surprises. Little queue at Avis (rental company we had chosen) compared to other reputable less expensive rental companies. The prices offered by authentik Canada are ultra competitive! In short, no regrets.
Car rental
(Translated by Google) We got a Mazda X9 instead of a Dodge Grand Caravan and it was perfect for us. We really appreciated this car, as well as the services of Avis and Authentik Canada.
We highly recommend Authentik Canada for any stay in Canada.
Perfect
(Translated by Google) Competitive price, almost new vehicle, quick handling and return. unlimited mileage, perfect.
Compliant except GPS
(Translated by Google) Vehicle in line with our fast expectations, trunk allowing us to put our 6 suitcases! GPS on the other hand not program and especially not very readable we downloaded Sygic which allows to navigate without internet top!
Perfect
Review Vancouver: shabby
(Translated by Google) Pitiful welcome from Avis at Vancouver Airport: 45 min wait when there are no more than 4 customers. Avis employees are leaving their positions one by one. I end up begging one of them to stay and give me a car. He then begins an endless discussion and a negotiation to rent me a more expensive vehicle. In short, 15min more to leave with the planned car. 15 days later I rented from Hertz Gold in Seattle. My car was waiting for me in the parking lot with the key in it. Opinion = lousy.
Otherwise excellent communication and efficiency of Chloe for the reservation.
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Very well
Very favorable opinion
(Translated by Google) Upgraded on arrival...excellent welcome
Back flush. what can I say better!!!
I recommend Authentik Cananda but I advise against renting with Avis.
(Translated by Google) I have nothing to complain about the quality of service from Authentik Canada. On the other hand, the Avis service is deplorable.
When we arrived at the agency, the welcome was very average (we felt like we were bothering with our questions). We had requested a GPS option. However, the agency had no GPS. Faced with our insistence, the adviser tries to find a GPS in another agency and tells us that the GPS is coming and that we have to wait an hour. After an hour, no GPS and the Avis adviser told us that she had no solution and suggested that we come back the next day or drive an hour to get the GPS. Luckily, after 15 minutes of negotiation, a user had just returned a car with GPS. In summary, you have to grumble to have something in this agency and the staff remains inert.
In addition, I have a doubt about the vehicle assigned to us. Indeed, I asked for a compact model. However, on the contract that I was given when the vehicle was returned. It is indicated: Category invoiced: Average - Category rented: Economic. In summary, I rented a medium category vehicle and I ended up with an economy category for the same price. If Authentik Canada you read this message, please provide me with details because in the agency they do not answer our questions.
In conclusion, avoid renting with Avis Montreal.
Guillaume
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Faultless service
(Translated by Google) Everything went without a hitch. Friendly and competent staff.
Location Thrifty
(Translated by Google) We booked a larger sedan from Thrifty for 19 days at a very reasonable rate through Authentik Canada.
Upon receipt of the vehicle in Montreal, we were "upgraded" to a Nissan Rogue (4x4) ????
The car was vibrating quite a bit between 80 and 100 km/h, so we had to go to the Quebec agency for an exchange (the closest to where we were, even if it gave us a good detour). We had the same one but almost new this time????
Good experience overall!
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Good value for money
(Translated by Google) No problem with the vehicle, except with the windshield washer reservoir which was empty.
Good to Quebec
Getting started not with explanations not always very clear and central unreachable despite several tries
Top performance!
(Translated by Google) - Fast, simple and efficient car recovery.
- Pleasant surprise to benefit from an upgrade: 4x4 Nissan Pathfinder (7 seats) instead of the Dodge Grand Caravan (7 seats) reserved online.
- New vehicle (500 km on the clock).
- Return of the car just as fast, simple and efficient.
car rental ... in accordance with our request
(Translated by Google) We rented a Ford Transit 150 XLT for at least 8 passengers and 8 suitcases.
It was roomy, comfortable, easy to drive and in line with our request.
Less than 15 minutes to pick up the vehicle and no more to return it.
We thank Alexandre from Authentik Canada for this rental.
Good car but...
(Translated by Google) Very attractive price on the internet compared to the competition. Surprise when arriving at the Toronto airport: an additional $300 is requested for the drop-off of the car in Montreal. This was never clearly mentioned before booking. For the rest, good service.
no rental info
(Translated by Google) Although the rental went well (perfect vehicle in accordance with the request and in good condition) the inventory of fixtures of the pick-up and end of rental is lamentable: at the pick-up at thrifty the agent does not is not out of place for the state of the vehicle indicating that I had to take pictures of all the points that could pose a problem; when I return, I am told that I must receive an email within 48 hours confirming the end of the rental and above all the cancellation of the credit card imprint for the deposit... And 4 days later I have no news, whereas during the restitution the agent indicated that everything was ok and notified it in his computer form! I have huge reservations about the seriousness of this renter... What is the role of autentik Canada in this type of situation? [...]
Vigilance
(Translated by Google) A long wait to pick up the vehicle.
Very worn rear tires with a puncture in the key but well sized vehicle compared to our needs
Impeccable and pleasant service
(Translated by Google) Picking up the vehicle in Montreal: fast, pleasant
Return to Quebec: fast and just as pleasant, we just had to return the keys.
A remark all the same concerning the cramped trunk. Our 2 small suitcases were only standing upright, so they were very visible, which is not reassuring. We were given a KIA SOUL and told it was the same as the Toyota Corolla. There, I think we should have been advised better than that.
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