Car rental
(Translated by Google) Very good experience, very warm welcome in Montreal. Impeccable car that allowed us to have an excellent stay in Quebec.
(Translated by Google) Everything went as planned.
(Translated by Google) Email sent to Tanya on 02/18
Hello Tanya,
Here we are back in France, and I want to inform you about the poor quality of the car rented from Thrift for the 3 weeks.
Not having the reserved vehicle or another in the same category, I ended up with a Jeep Grand Cherokee after more than an hour of waiting, even though there was almost no one at the counter as customers.
The vehicle was not at all as it should have been: the dashboard was not working, and the only information I could see was the tire pressure but not the speed or other useful driving information. I went to a Jeep garage, and the car should have been taken into the workshop.
Moreover, there was quite a bit of leftover food under the back seats, indicating a lack of thorough cleaning.
I am, therefore, not happy with this service and hesitate to go through you and your partner for my next rental from May 31 to July 15!
There you go, that’s how things are.
[...]
Perfect experience
(Translated by Google) We had already taken Authentik USA! And since we were satisfied, we took Authentik Canada! Customer service was excellent during the stay! Top-notch car for a small price! I will do it again! As I have already done!
(Translated by Google) Quick vehicle pickup in Quebec and easy return underground in Montreal. Nothing to complain about.
(Translated by Google) First experience with Authentik Canada and I am satisfied. Being familiar with Quebec, I always shop around a lot to find the most comprehensive offer, in terms of insurance and other various options, for a reasonable price. To my great surprise, no wait at the airport and a vehicle in perfect condition, almost new. Authentik Canada will now be one of my favorites when searching for a vehicle in Quebec. [...]
(Translated by Google) Very satisfied with my car rental: booking and follow-up.
My flight was delayed and Authentik Canada informed the car rental company.
Everything went very well!
(Translated by Google) Excellent welcome
(Translated by Google) a very welcoming staff, a clean vehicle, and the return to Quebec, nothing to say
(Translated by Google) Impeccable welcome. I'm not sure the tires were perfectly suited to Quebec's winter conditions. This is the first time I've slipped so much. Next time, I would opt for a 4x4.
(Translated by Google) Comfortable vehicle at the front and middle, the rear seats are not comfortable as they resemble jump seats.
(Translated by Google) Good communication, car even better than initially expected and ease of pick-up and return. Congratulations again.
(Translated by Google) Good service at the Thrifty counter, complete explanation on insurance and fees. However, the car was picked up from the Hertz counter: the car supposed to be in perfect condition was actually dirty inside, one of the electric doors was not working. After several trips between the parking lot and the counter in the Quebec cold, loading the suitcases then unloading them, we finally got a replacement. The new car is also dirty inside, we even found several beer cans under the seats. Zero points for Hertz. [...]
(Translated by Google) Staff at the top. Perfect car and thank you for the upgrade. Only downside, we wanted to extend the rental, but the rental for 3 days was almost equal to 10 days... We returned the car and rented another one on site.
(Translated by Google) I confirm my opinion of a good experience with Authentik Canada, nice, recent car. No problem.
(Translated by Google) 1 hour of waiting before being able to pick up the vehicle reserved for several months. Vehicle upgraded but with the reversing sensor not functioning, which is a hindrance in maneuvers. Otherwise, everything was good.
(Translated by Google) Nothing to say, ultra-fast handling, rented vehicle not available but an equivalent alternative. Return perfect in 5 minutes flat. Everything was perfect. I highly recommend, go ahead with your eyes closed.
(Translated by Google) More than 5 hours late for the rental... whereas the previous year with Avis there were no problems. Extremely worn-out windshield wipers, which is problematic during snowy periods. Very little windshield washer fluid, we had to buy more.
(Translated by Google) We were satisfied with our vehicle which was delivered on time. Everything went very, very well, including the return.
(Translated by Google) I warmly thank Authentik Canada for this rental. Everything went perfectly from start to finish. Easy search, good booking advice, easy pickup, and a top-notch vehicle. The only thing to watch out for is to book 2 months before the trip, otherwise the prices increase.
vehicle rental for 7 people Montreal
(Translated by Google) The rental went well. Remember to have all the documents concerning the rental. Upon arrival at the reception, I had to discuss with the receptionist because she wanted to provide me with 2 vehicles instead of one for 7 people as agreed in the contract. In the end, we were able to leave with a single vehicle where everyone fit.
Great!
(Translated by Google) Attractive rental rate. On-site team more than excellent and accommodating. Very good experience. I recommend.
(Translated by Google) After 24 hours of resuming, indicators have lit up without posing a driving hazard.
(Translated by Google) Excellent experience, very friendly and available employees. Clean vehicle, game respected, key pick-up and drop-off fast and without issue. Very competitive prices, I recommend. We will return for our next stays.
No worries, excellent experience.
(Translated by Google) Super simple pick-up and drop-off, no worries. The vehicle was upgraded at no cost for the comfort of 4 people with luggage. Highly recommended.
(Translated by Google) My rental car was even better than the initial choice. Very good car, very spacious and comfortable with a beautiful V8 with superb sound (A Dodge DURANGO RT). The best for traveling well in the best conditions with four-wheel drive equipped with winter tires. In summary, an experience to be repeated with pleasure!!!
(Translated by Google) Planning, vehicle booking, key pick-up, and vehicle return: everything was organized very efficiently and without any problems. Thank you!
(Translated by Google) Upon my arrival at the Thrifty office, a dozen families had been waiting for hours for their vehicle. No 4x4s were available. They rent vehicles that are not available in their fleet. As an alternative to my reserved SUV, they insisted on giving me a small sedan for my family (5) with 5 pieces of luggage for 15 days... not acceptable at all! I was given speeches like: "That's all there is... take this car, otherwise you'll wait for hours with no guarantee of being serviced like the others...". When you arrive abroad and the rental agency tells you: "either you accept a vehicle that does not match your reservation at all or you can get a refund", it is unworthy of a serious company. It was necessary to raise my voice to receive a vehicle matching the reserved category after more than an hour. Note: the pick-up office in question was shared by Thrifty, Dollar, and Hertz. [...]
(Translated by Google) We had the type of vehicle requested, it was very clean. Pickup and return were very easy.
(Translated by Google) The wait for the vehicle pickup was extremely long (2 hours), mainly due to a lack of staff at the counter...