Car rental
Very average (Hertz)
(Translated by Google) Hello,
I would like to point out that Authentik Canada's customer service is excellent. Always listening.
The problem was the car rental company "Dollar rental car" which was in fact managed by Hertz.
When I arrived in Montreal after a day of running between the bus, the train and finally the plane that dropped me off there, I went to the branch across from YUL. After a wait of more than 45 minutes, I am told that I will have to wait for my vehicle. I am told that I am upgraded and that I now have a 7-seater, a van. I refuse to take it because I had booked a city car to sneak into town and it was to be two in the car. So I wait again. I had to spend 2h30 to finally get a KIA Soul.
Renting is chaotic. No stock vehicle seems to be present, so until the previous lessee has returned the car, the new one has to wait.
The car itself was really fun to drive.
The Authentik Canada service is excellent, I repeat.
Just this mishap with the branch.
[...]
Very good customer service
(Translated by Google) We were looking for a car rental in Vancouver at a good rate for an SUV with a few weeks to go. While doing research, we discovered the Authentik agency. The prices displayed were accurate, no hidden fees compared to other rental sites. Customer service has been excellent. We have always had our questions answered very quickly. We wanted a Jeep, but the RAV4 obtained with AVIS suited us very well. I recommend this agency for car rental. [...]
Very satisfied with the fast and hassle-free service.
(Translated by Google) The speed of check in and check out as well as the service was excellent.
Top car, only downside: really long time to get it back
Perfect !!!
Avis car rental September 2021
(Translated by Google) Avis car rental September 2021 (Calgary - Vancouver)
Everything was perfect ... only negative point was the wait of more than 2 hours to pick up the vehicle
car rental for a 17-day stay and travel to Quebec
(Translated by Google) Book a vehicle online very easily with secure payment.
All the explanations provided for the care of the vehicle and safe travel in Canada.
Very good service with easy support and without sur
(Translated by Google) Very good service and support from Authentik with good advice and suggestions. I will look in detail for a next stay going to car rental only
Location auto Victoria, Canada
(Translated by Google) Excellent decision to have booked with Authentik. Very easy to book and saved a lot of money compared to renting direct from the rental company.
Very well
(Translated by Google) I was treated to an almost new hyundai elantra and a really good car. The agency, the reception was very nice and disconcertingly simple with my authentic reservation, on the other hand on the return they did not go around the vehicle despite my insistence, but I will rent again via authentik thank you
Responsiveness of our interlocutor and courtesy at the reception
(Translated by Google) Very spacious and comfortable car to cover our 2800 km around Gaspésie and Saguenay. However, bring your GPS.
Nice car and very good service.
(Translated by Google) Full-size suv we were promised. Extremely nice and accommodating Calgary counter staff.
However, we had to call Authentik on arrival because Avis Calgary did not have the correct reservation coupon following a change of date that we had made. But everything was settled easily and without complications.
Very good service
Very good service from Authentik I recommend!
(Translated by Google) Picking up in Victoria CB and handing over to Calgary Alberta 9 days later was very easy. I asked for a Toyota Corolla and got a Nissan Roque SUV (a plus)
excellent car
(Translated by Google) Courteous person at the reception, everything was in order, the car almost new, comfortable. Good value for money .
Very well
(Translated by Google) Being 40 minutes early at the car rental, the agent wanted to charge us for an extra day.
So we waited 40 minutes and then no car available in our reserved range.
The agent offers us a lower range with a discount of $50
We refused his offer and were able to benefit from a higher category.
Simple, clear and effective.
(Translated by Google) We greatly appreciated the professionalism of Authentik Canada, the clarity of the information provided and the simplicity of the procedures. We would particularly like to underline the fact that the additional insurances, which are not necessary when the customer is already covered via a good insurance program when renting a car, have been the subject of relevant remarks in the documentation transmitted, which is not often the case elsewhere. We were offered a Nissan Kicks instead of the Chevrolet Spark and it was fine. The only small element that was missing was a luggage cover under the rear hatch. [...]
Car rental
(Translated by Google) Taking possession was relatively quick and simple, however we did not have the vehicle we had reserved, but an equivalent, which was still very good for us.
Very good experience!
Great experience with no hassle
Excellent prix, excellent service
(Translated by Google) Excellent price, which caught our attention. Then the service turned out to be excellent with no unpleasant surprises.
Thanks!
Very satisfied
(Translated by Google) Thanks a lot
fully satisfied
(Translated by Google) Great trip with a vehicle
Reliable????
3400 km with a Dodge Grand Caravan
(Translated by Google) Departed from Calgary, the Rockies, the Okanagan Valley, Victoria, Tofino, Whistler and Vancouver.
Very spacious and comfortable vehicle for 4 people. on the other hand, if you like to hear the engine straining in the mountains, choose a vehicle with a more powerful engine instead.
Exceptional service
(Translated by Google) Thank you to our adviser who was able to find a rental car for us when we couldn't. Now that I have discovered your services, I will definitely contact you again for a new trip because you offer great itineraries on your site!
A bit long to get the car
(Translated by Google) In general, everything was fine. On the other hand, there could be an improvement in terms of taking possession of the car. We waited over an hour to get the car after meeting the adviser.
Great experience!
(Translated by Google) We booked a car with Avis through Authentik Canada and everything went smoothly! We were treated to a new car and a very pleasant experience from start to finish! Authentik Canada really has the best prices!!
Extraordinary bargain. New minivan unlimited mileage.
(Translated by Google) The best price for Western Canada in addition to excellent service. Cheer
$$
(Translated by Google) An additional amount was taken from my credit card...27.57$....??
Holidays
(Translated by Google) We were very satisfied with our rental, we finally had a Toyota Camry! Thanks