Car rental
Competitive car rental
(Translated by Google) In a context of sharply rising car rental prices, Authentik Canada allowed us to rent an intermediate vehicle from Thrfity at a reasonable price compared to the competition. The vehicle provided met our expectations.
Taking possession of the vehicle at the Montreal airport proved to be tedious, but this concerned all the rental companies who lacked personnel to prepare the vehicles.
[...]
Good performance
(Translated by Google) Vehicle exchanged for a Nissan Kick. Vehicle available on time. Friendly welcome with reminder of rental conditions.
Very satisfied
(Translated by Google) No surprises and good service. The car was a mitsubishi rvr
No nasty surprises
(Translated by Google) Vehicle ready on time. In excellent condition. Hassle-free pickup and delivery.
,
Good service, vehicle in good condition
Great service at Avis
(Translated by Google) Arrived late at the airport the only counter that waited for its customers was mine I was very happy excellent service and the return super simple thank you
Perfect car rental
(Translated by Google) Simple and fast car reservation with a wide choice of categories, rental companies and prices, this is the 2nd time that I have used Authentik Canada for my trips to Quebec.
Pick-up of the vehicle at Montreal airport a bit long (for lack of staff I think), return of the vehicle to Montreal airport very fast.
The only downside is that the reservation cannot be modified to change the pick-up and return times of the vehicle without canceling it and making a new one at the current rate, which may have increased significantly (the airline company has changed 4 times the departure and return times of my flight between January and June).
[...]
Comfortable vehicle
(Translated by Google) On the 1st day, the pick-up of the vehicle was a little vague and without too many explanations.
Remember to refuel when you return your vehicle, otherwise the missing fuel will be billed to you at a prohibitive cost.
Apart from this last point carefree restitution.
Competitive on price, but a disaster for support
(Translated by Google) Car pick-up at Dollar particularly tedious. If we go through an agency like Authentik Canada, we expect minimal formalities and above all that the rental company does not try to rip us off yet. This was not at all the case.
1. The request for an international permit by the lessor when it is not required according to information from Authentik Canada. The 1st driver had to be the person who booked the trip with Authentik Canada and his credit card was needed as a guarantee. This is totally aberrant and not previously mentioned. We were therefore faced with a problem that made us waste a lot of time because the person holding the reservation did not want to drive and therefore be the first driver and what is more did not have an international license.
2. We are still offered additional insurance that we did not ask for, a full tank of gas (because supposedly we will pay much more for gas in Vancouver and even $3.50 at the airport if we forget to fill in… which is completely untrue: we didn't have a difference of more than $0.20 per liter between the most expensive and the least expensive price and there is a gas station 100m before the entrance in the vehicle return area at the airport).
3. Upon delivery of the vehicle, it is impossible to know how much the impact on the windshield that we had during the trip will cost and therefore to have the necessary papers to return this claim to our insurance. The computer system was not available! We will therefore have to wait a week and we should receive this by email.
[...]
three good
(Translated by Google) Very satisfied with my car rental from Avis via Authentik Canada. Everything went very well and very good price
mixed opinion
(Translated by Google) vehicle maintenance to be improved, trunk opening not working properly, loud noise from the rear suggesting that we were going to break down
good service during a trip with surprises
Nothing to sign
Rental met my expectations
(Translated by Google) I got the type of car I had reserved. A clean car in good condition, economical as well! Everything was as I requested
Decent and comfortable car
(Translated by Google) The rental with Authentik went very well; we picked up the car from Thirfty at the Toronto airport and returned it to Thirfty at the Montreal airport. On the other hand, there was a bad surprise when we returned the car because we had informed Thirfty Toronto that we were taking the car with a full tank and we would return it with a full tank. So we returned the car full tank and there we are told that Thirty Toronto charged us full tank and there was nothing their agency could do. So we filed an appeal and are waiting. Especially since we had insisted; it is abuse. [...]
Very qualitative and a team at the top
(Translated by Google) New and comfortable vehicle. Very warm welcome, good advice and above all, no one tried to sell us useless services (which is often the case with many other rental brands)
A new Jeep Grand Cherokee
(Translated by Google) Arriving at the airport, access to the rental company is easy. Just follow the signs.
The voucher in hand, the rental is easy and we recover the car quickly. It is not easy to understand everything, however, the document is in English, we have more than 7 hours of flight in the pasta and we are all very tired.
In short, we get the jeep back and have a very good and pleasant stay. Canada is beautiful.
End of stay, the car is returned even more easily, just park and return the keys. That's all.
It is then that it is incomprehensible, we receive an invoice of $339 Apparently an accident protection at $105 and other taxable expenses without further details. Apparently fuel costs if we understand correctly. Except that the car was not full at the start and that the rental company had told us to return it to the identical, which we did.
This therefore had the gift of spoiling the end of our very beautiful trip a little. Shame.
[...]
Watch out for GPS
(Translated by Google) This was the 4th time we rented a vehicle in Canada. When we wanted to leave with our car (large recent 7-seater vehicle), we realized that there was no GPS. Our mobile plan did not allow us to use it constantly with Google map. The rental company rented us another vehicle that had GPS after a 2 hour wait and $600 more.
Car rental by Authentik Canada
(Translated by Google) This is the first time we have gone through Authentik Canada and we are very satisfied.
Very good discussion, with very good advice.
A good follow-up of the file and an availability to answer our questions.
Vehicle in accordance with our request and no unpleasant surprises. In the top.
It is certain that for a next trip, we will call on Authentik Canada again.
[...]
Center agency with deplorable reception, dirty and poorly maintained car
(Translated by Google) Deplorable welcome, bordering on dishonesty.
Dirty vehicle, poorly maintained (lots of km, smooth tyres, etc.)
Good rented car
(Translated by Google) True to description
My vehicle was not present
(Translated by Google) At the Dollar agency in Montreal, the convention center, the Dodge Grand caravan is not present, there is only one vehicle available, a Mitsubishi Outlander with a trunk really just for 4 suitcases but forced to take it not to not block the stay.
perfect
(Translated by Google) very nice staff, good car. Perfect !
FAVORABLE
(Translated by Google) Carefree.
thank you
Excellent almost new vehicle
(Translated by Google) The vehicle was impeccable (almost new) and the quick availability, as well as the return.
Very good value for money
(Translated by Google) Mixed opinion.. the reception in Toronto was not great and on the way back we were charged a sum of which we do not know the origin. Shame ..
Very nice experience
(Translated by Google) Courteous service. Vehicle of the year, clean. No difficulty in returning the car to the Calgary airport.
Average inventory and cleanliness
(Translated by Google) Cleanliness of the interior vehicle, really very dirty
False inventory
SUV vehicle, which cor b pr 3 airplane suitcases and 3 cabins and 3 travelers
Simple and efficient
(Translated by Google) It was very easy to take possession of the car, as well as to return it. The telephone customer service is very friendly and easily reachable.