Car rental
No particular concern
(Translated by Google) RAS
car rental
(Translated by Google) I booked a car for 3 weeks with Thrifty and I had a problem when I gave my credit card (with which I paid the bill before), it says that it takes the same name but he also checks the first name, at least the initials, the card being with the first letter of his first name + Mrs., he didn't want it, I had another card but a debit one; but with my initials and it worked, phew, more fear than harm, but I would like a clarification on this point.
Otherwise, no problem when returning the vehicle, a person went around the car and told us that it was ok.
[...]
Rude staff and poorly maintained car
(Translated by Google) We had requested a 7 seater SUV. We had a 7 seater vehicle but not an SUV. The staff is particularly rude and the car was dirty inside.
Quick, simple and efficient.
(Translated by Google) Everything is perfect, except a lack of explanation on the operation of the car. The agency for the return of the vehicle which moved during the stay without any warning.
It would be nice if a cooler rental was offered with the vehicle.
Very bad experience: stress guaranteed, to be avoided!
(Translated by Google) When we arrived at the Thrifty agency in Montreal, we were told that we hadn't had the van reserved and paid for in advance for months, 2 hours of discussion to find a solution with 3 adults and 3 children left behind. uncertainty. Finally the agency has no choice but to provide us with 2 medium size vehicles with the promise to exempt us from transfer costs. Promise not kept (we have just been debited 200 Canadian dollars), not to mention fuel costs multiplied by 2 during the 15 days of rental. We ask Authentik Canada to do what is necessary for fair compensation for the inconvenience suffered. Thanks for understanding. Hervé Celestin-Urbain [...]
Not completely satisfied
(Translated by Google) We had to wait 1h30 to get the vehicle.
Everything went very well !
(Translated by Google) Vehicle pick-up with little waiting.
Top rental contract, all inclusive, no surprises. I am very satisfied.
Hassle-free car rental
(Translated by Google) Vehicle recovered in Montreal (city). Very nice home. Vehicle corresponding to expectations, with upgrade (RAV4 instead of Corolla).
On the other hand, no rear shelf to hide the luggage (as is often the case with all rental companies).
Vehicle not extremely clean.
Return to Montreal (airport). Quick return without problem.
Very good stay
(Translated by Google) A wonderful stay. No difficulty in recovering the vehicle even with a little advance.
Only small downside, we had reserved a GPS and the one provided by the agency would have deserved to be a little more recent, especially in terms of updates (some roads were unknown). Especially since our vehicle was equipped with it but the SD card had been removed
[...]
Good overall
(Translated by Google) First of all it's a KIA RIO that we had and not a Chevrolet Spark.
Then we returned the vehicle with more than a quart of gas remaining. And although we have contracted at the request of the lessor the return formula with the full paid by us and filled by the lessor, this way does not seem fair to me.
We hope for a commercial gesture on your part or that of the Thrifty rental company. We would therefore be very happy to be able to recommend and advertise you.
Thanks
cdlt
C. Fichepain
[...]
fast and serious
Good car. But no service
(Translated by Google) We had booked a midsize SUV and got a Mitsubishi Eclipse. Which is actually a compact SUV. We were a little tight with the suitcases. But the car was fine. When we got back from vacation, we forgot something in the car. I left AVIS 3 messages and never received a return call. I'm still waiting after 1 week. Very disappointed !
Good
(Translated by Google) Meets expectations
Very professional
three good
Very easy to organize
Everything was perfect!
(Translated by Google) Authentik offered the best value for money
a little stressful care (Montreal city)
Excellent rental
(Translated by Google) Hello,
Notice by appointment. A bit long to pick up the vehicle but very good to return it.
Have a good day,
Great experience
(Translated by Google) We didn't get the expected car but we are very satisfied with this experience.
Rental of a car for a trip of three weeks.
(Translated by Google) The vehicle reserved online was not available when we arrived. Instead we were offered a lower category in which our suitcases did not fit and a higher category that we had to accept but it cost us 200 euros more. Admittedly, it was an almost new and very reliable vehicle, but I wonder about this practice...
i had a kia soul, very good
(Translated by Google) Perfect service.
We had the perbrise broken. A priori the accident file will be done correctly.
I'm waiting for the final invoice to get the deposit of 500 Canadian dollars refunded to my bank insurance.
Perfect
Rental with ease and confidence
(Translated by Google) Very happy with our car and the pick up and drop off service. Authentik Canada was a very good contact and intermediary with the rental company Avis.
Perfect!
(Translated by Google) We rented a car for 10 days, everything went perfectly. From the reception at the Thrifty agency in Place d'Armes, to our road trip until the return of the car. The car was very comfortable and consumed very little fuel.
Thank you also to Authentik Canada which is a wonderful relay between the customer and the local rental agencies, it is always very reassuring when traveling internationally.
[...]
Car rental
(Translated by Google) Very good rental. Too bad trunk a little limited with the chevrolet trailblazer with 2 adults and 3 children.
But to rent without problem.
Toyota camry neuve
(Translated by Google) We had reserved a medium-sized car for our stay in Canada and thought we would have a small car. In the end, we got a new Toyota Camry, very comfortable in an automatic gearbox. In short, our hours spent on the road were very comfortable. I paid the deposit on the site when booking and then the balance a few days before our arrival. No additional costs requested on site except that the rental company tries to sell various insurances. In short, I recommend!!
Namely, the roads are in very bad condition with many potholes following freezing and thawing, if you plan to drive a lot plan a suitable vehicle.
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Very warm welcome, very professional staff
(Translated by Google) The Avis branch on Papineau Avenue is managed by a charming, welcoming and very professional lady.
When we arrived, the car was ready. After a few explanations on driving and driving rules specific to Canada, we were able to take control of the car.
We had taken a compact which was very comfortable and sufficient in size for 4 people and 4 small suitcases.
We are very satisfied with this rental.
On the way back, we left the car at the airport. An agent was waiting for us with a tablet. Duration of check-out: 1 minute. Then a smile and good flight!
Perfect !
Thank you also to Authentik Canada for its listening, its reactivity during the preparation of our trip.
Again, great professionalism!
Cheer !
[...]
Perfect
(Translated by Google) Authentik Canada allowed us to find a car rental at an unbeatable price.
They assisted us in keeping the reservation when our flight was canceled which resulted in the pick-up of the vehicle being delayed by 24 hours. Big thanks.
Better than reserved model
(Translated by Google) A little long wait at the counter but overall fast.
On the other hand, there is little explanation, fortunately we know the procedure to follow.
Car with recent 42000 km and very complete equipment.
Some defects found on the bodywork and reported immediately at the counter.
Car reserved rav4 received Chevrolet Blazer so better than the equivalent
Special mention to authentic Canada always available before and during our roadtrip and very responsive and above all thanks to them ultra complete insurance in their rates nothing more to add which makes it much more serene thank you I would certainly call on you for another trip
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