Car rental
Long live the mountains!
(Translated by Google) Excellent service at Authentik; you are not pushed to buy additional protections.
Assurance
(Translated by Google) Ok clean and perfect car. If you have personal insurance, validate that you are already covered because they will want to sell you insurance at the Dollar counter.
Easy
(Translated by Google) friendly and professional staff
Very good organization
(Translated by Google) The rental went smoothly, the Authentik service is attentive and available. Everything was settled in advance.
Very well organized
(Translated by Google) Welcome to Avis, a new car is provided to us. Quick formalities.
Reception and driving of the vehicle at the Top
(Translated by Google) We were very well received at the reception of the vehicle. Very accommodating staff and good advice. Very easy to use and easy to drive vehicle. Admittedly, the trunk is a little small but we knew that before. The description of the vehicle already mentioned it.
Car rental from September 17 to September 21, 2022
(Translated by Google) No bad surprises.
Everything was clear in the contract.
Good car.
Thanks
Very satisfied.
(Translated by Google) Very warm welcome at the Quebec airport agency. Very good condition of the vehicle, no problems.
SUper
(Translated by Google) Upgraded in the choice of vehicle. New vehicle (3000km on the clock) and very pleasant staff.
Perfect
(Translated by Google) It was perfect. Welcoming staff, responsiveness, simplicity and professionalism, plus good explanations and a lot of fluidity to pick up the vehicle and return it to the agency
Satisfied
(Translated by Google) Fast service. Quality vehicle (large SUV category requested and we had a BMW X5). Particularly competitive price and no unpleasant surprises.
perfect
(Translated by Google) Competent and pleasant staff. We even got upgraded. No concerns to report.
just a little far from the hotel on foot with your suitcases to reach the place of reception of the vehicle. Taking a taxi is preferable
Quick welcome and advice
(Translated by Google) Everything was perfect
Car rental
(Translated by Google) A 3-hour wait to pick up the vehicle because it lacks staff too long even if the staff was available and really nice
family car rental
(Translated by Google) Quick and courteous welcome. By cons instead of a Hyundai sonata, I had a Toyota camri. Body a little damaged but not serious for me. The GPS should be included automatically ;)
Quick easy return.
first week OKE, 2nd week too many kilometers
(Translated by Google) the first week days 1 and 2 in Montreal were enough, beautiful old town and the climb to Mount Royal is worth it.
Then pick-up of the car and on the way to Mont Tremblant, very beautiful panoramas from the summit.
On day 4, Omega animal park activity, the animals are only looking for carrots and pressing against your car.
Ottawa is also a beautiful city.
Then Toronto, the city of buildings. Half a day is sufficient.
After departure to the Niagara Falls, impressive from the walk, in the boat (cold shower) and in the underground. At night, they are also illuminated.
The next day cruise in the thousand islands, interesting comments.
Thousand islands towards Orford, many kilometers transition. at Orford, ascent of Mont Orford; beautiful panoramas. Visit also of the abbey of Saint Benoît on the lake and Mansonville on the border (old barn and old wooden bridge just on the border.
Orford - Baie Saint Paul for a cruise of the high gorges which were canceled due to wind and operating since September only on weekends and holidays; so no luck. retrace our steps to reach Baie Saint Paul (far too many kilometers) and unfair information.
Baie Saint Paul to Tadoussac for a whale safari a little disappointed. Then return again to Baie Saint Paul (many kilometers)
The next day again almost the same itinerary for the bear safari (the guide informs us about the life of black bears and then direction mirador to meet these charming creatures, thank you to the guide). After direction Quebec (still many kilometers )
Quebec is a charming and lively city, we took the ferry to Levis and from the boat we have a very beautiful view of the upper town.
The last day return to Montreal airport, delivery of the vehicle and boarding the plane for the return to lma Belgium
[...]
Upgraded but car with winter tires in summer
Car rental
(Translated by Google) Thanks to your site, the rental of the vehicle was quick and above all very reliable.
Thank you also for the regular follow-up that you have offered.
Katherine
To avoid
(Translated by Google) Despite the voucher, we waited 2h30 to get a car. Unacceptable! Next time we will choose another company!
Good experience
(Translated by Google) I received a larger vehicle than the one I had reserved. It was very good it was more comfortable. It was in good condition and well equipped.
On the other hand, the recovery of the vehicle keys did not satisfy me:
- 1 hour wait. 1 single person who manages 2 agencies at the same time.
- no tour of the vehicle carried out, I was made to sign a paper with the condition of the vehicle when I had not even seen it.
- no instruction for the quick handling of the vehicle. Not everyone is used to automatic gearboxes or car options.
[...]
Very satisfaying
(Translated by Google) Very long pick up at Calgary airport. Very quick return to Vancouver airport. No issues with the vehicle.
(Thrifty) decent prices, poor customer service
(Translated by Google) Upgraded to a Toyota Rav 4 on the spot, so very cool. The basic prices displayed are very correct, however, moment of panic the day before to recover the car. We see that the lessor does not accept DEBIT cards. However, in France we mainly use this payment system and we were almost refused the rental. So we called customer service several times to find a solution, to offer a bank mandate if we don't have a credit card.
The customer service turns out to be a call center, probably in India with almost stupid agents, who answer and repeat the same answer in a loop, completely off the mark. We want to contact the agency directly rather than going through the call center, and the numbers provided are not connected to any line behind.
Finally, we had to go to an agency, by transport 20km from the city to hope to speak to someone in the agency who will confirm whether or not our debit card passes.
Good news: French debit cards are different and work well in place of the required credit card.
Bad news: the number given by Thrifty for customer service is a premium rate number (we paid €18 twice for 2 calls of 7 minutes)
Also note that out of the 7 minutes, 4 minutes are dedicated to guidance to find the right service by typing the right numbers, that in these 4 minutes they also state all their terms and conditions to save time, and money, to end up falling on a useless agent to which the best decision and to hang up since they bring no help.
[...]
very good vehicle
(Translated by Google) clean and very well maintained vehicle thanks to authentik canada
Overall satisfied but car with many dents
(Translated by Google) Car a little damaged, seats barely clean but economical car, less than 6 liters per 100km.
Car rental
(Translated by Google) Communication facile .
Fast and efficient rental
vehicle category
(Translated by Google) The rental company assigned us a different vehicle from the one we expected, which caused us problems for the accommodation of our luggage! Vehicle certainly new and comfortable!
Perfect full size Dodge 300 brand car
(Translated by Google) After completing the paperwork we had to wait more than an hour because the car was not there yet we had booked several weeks before it was not a surprise the car should have been there. On my return notice asks me $ 102.22 a charge without explanations to follow.
Unreliable Thrifty landlord!
(Translated by Google) At the Thrifty rental office at the Calgary airport in Calgary, the landlord tried to sell us insurance that was already included in the contract! He asked us
$30 per day supplement. He tried the same thing with all the clients before us.
I recommend
(Translated by Google) 14 days car rental. An unforgettable experience. No problem with the car, spacious and comfortable. Rental agency difficult to find in Montreal. Signage in the palace would be welcome