Car rental
Car Rental Reviews
(Translated by Google) Upgraded
No problem
Excellent service !
(Translated by Google) Excellent web service, easy to use + excellent price for renting a Kona in Vancouver with Avis for the end of September 2022
Car rental. Convenience, good price and very good service
(Translated by Google) Everything was simple - from booking to picking up the vehicle in Halifax and forgetting the phone support for answering questions in between.
And all this at a lower price than if I had booked directly with Avis.
I recommend 100%.
The quote for the travel advisor being mandatory, I put 3 because I made the reservation online without a special advisor. And I don't like these "forced" quotes,
[...]
Excellent
(Translated by Google) Originally, I had reserved a mini Caravan since we were 5 tall adults, but at the pick-up at the airport we were given a Ford Explorer car because the mini Caravan was not ready. After 2 days with the Explorer, we had it exchanged at another service point because we were far too cramped, we were replaced free of charge for a Chrysler Pacifica car and it was the happiness throughout the trip. So, all is well, all ends well! We got a great price and the pick up and drop off was easy. Thanks! [...]
Efficient and trouble-free
(Translated by Google) Support a little long at the start if not everything ok afterwards. Vehicle granted in the upper class free of charge
I recommend 100% the action of Authentik Canada
(Translated by Google) Great satisfaction from Authentik Canada. From the preparation of the trip, to the contact and the support during the quite significant delay of the rental company for the return of the vehicle, until the end of the road-trip, Authentik Canada has been a daily partner. Note that the vehicle was very recent (Kia Sorento from 2022, road-trip in 2022)
To the pleasure
Kenny and Lea D
[...]
I recommend authentic!!!!
Very good experience
(Translated by Google) New car, perfect
Hassle-free key pick-up
Delivery of RAS keys
Very good experience
Very satisfied
(Translated by Google) We rented a car through Authentik Canada and we are delighted.
When booking, we had made a mistake in the dates. In a simple email, authentik Canada to modify our reservation very quickly.
In terms of the car, we were upgraded and had a very nice fully equipped Toyota Camry. Pickup was quick and easy.
During our stay, they also took less than 24 hours to answer one of our questions by email.
I recommend them!
[...]
Support without problem but very long wait
(Translated by Google) The pick-up and return were done without problem but a very long wait to get our car back, more than an hour and a half so that it was ready.
I highly recommend
(Translated by Google) I had found this rental agency by many people satisfied with their service. We were not disappointed. We had a new Tesla which made our trip idyllic. Inexpensive in terms of energy, we could easily recharge it. Outraged thanks to the super charger everything is done to make your life easier the car charges from places and the remaining distance to make a great experience for a super competitive rental price thank you again [...]
Brand new and very functional car, Efficient staff
(Translated by Google) Brand new "Hyundai came" car which allowed us to make a magnificent road trip without any problems, and which consumed very little! Very efficient and pleasant agency staff! Very good value for money ... I recommend. Be careful however for French travelers only a CREDIT card is accepted (no debit as we almost all have) and CIC does not work :( [...]
Very satisfied
(Translated by Google) We are very happy with the rental. The only point to improve is that the maintenance was probably not carried out. The car told us that the oil change was necessary, and the tire pressure had not been checked. (Pressure below 2).
On the assembly following lack of compact
(Translated by Google) Good service and well maintained vehicle
Car smaller than expected with dirty interior windows
(Translated by Google) More than an hour of waiting to pick up the car, which turns out to be smaller than expected in the advertisement, Hyundai Kona (a hatchback instead of a real trunk), and therefore the interior windows have not not been cleaned since it was put into service... I had to stop on the side of the road to do it, it was so inconvenient. In addition, no effort from the people at the counter to speak more softly in order to be understood better, my level of English not being exceptional and a little rusty... [...]
Very good vehicle and price below the market
(Translated by Google) We went through Authentik Canada for the rental of our vehicle and beyond the fact that it is very simple both to reserve it and to recover it (Avis agency) the price offered was more interesting than with the direct rental company and plus we got an upgrade. In addition, Authentik Canada sent us lots of good plans for the destinations visited.
Do not hesitate to go through this site to prepare your trip to Canada it is TOP
[...]
Perfect rental process
(Translated by Google) Welcome, advice, responsiveness and listening at the top!
Meets my expectations, will not hesitate to repeat via this site
(Translated by Google) Vehicle conforming to the services advertised, new Toyota Corolla, 600 km on the odometer in perfect condition.
Waiting for pick-up of the vehicle a bit long at Toronto airport (1h30), return in 5 minutes.
Satisfied with our choice of vehicle category; this allowed us to travel serenely, all the luggage in the trunk and nothing visible in the cabin.
[...]
Perfect !
(Translated by Google) Lovely contacts and great service
Comfortable vehicle
Vehicle size error
(Translated by Google) Hello,
The Calgary agency gave us a KIA NIRO as a mid-size vehicle, although this vehicle turned out to be more of a compact category when I questioned Agent Thrifty on the way back to Vancouver. This vehicle was clearly too small for 4 adults and 4 pieces of luggage.
/>
When I asked the rental company initially, he said that was all he had available. I'm not happy because I paid for a larger vehicle and didn't get the service. order. In addition, we requested a one-day extension of the contract in which it was stipulated that the additional day was at CAN$30.45. The agency billed us $180 CAN per day citing additional costs without providing supporting documents.
Overall, not a very good customer experience. Can we get compensation?
[...]
Simple, pleasant and efficient experience
(Translated by Google) The rental was quick and easy. The take-over and rental return processes have proven to be very efficient. We got a Kia Soul of the year which was perfect for our needs.
Perfect first car rental
(Translated by Google) A lot of apprehension for this first car rental and everything went well with Authentik Canada, the team is very professional, they were able to comfort me in all my questions, in addition I was entitled to an upgrade so very satisfied.
And concerning the prices, they are very competitive, they were by far the cheapest on the market.
So only positive, I recommend without hesitation ?
[...]
Very good experience
(Translated by Google) No problems impeccable car in the top of the chosen range, punctuality friendly and attentive staff
Very good value for money
Easy and affordable booking
(Translated by Google) We took a puncture assistant and other options, on the proposal of the AVIS employee without really understanding whether it was useful or not. Arrived at the rental, it is too late to understand the subtleties or other assurances. We do not understand why this insurance is not just mandatory or would it duplicate basic insurance?
car type
(Translated by Google) A bit small for a standard type where we originally had to be able to fit 4 suitcases and there only 3 fit in the trunk. Not very comfortable and not much recovery on the climbs. Type KIA SOUL
A bit expensive rental for this type of car.
Hassle-free car rental
(Translated by Google) Handling of the vehicle and return of the vehicle efficient and without worries. Vehicle meets our expectations.
Delighted with autentik Canada but poor Avis provider
(Translated by Google) Avis St foy vehicle with worn front tires and snow tire in September, it was necessary to change vehicle and when returning the latter the oil light is on, fortunately I returned it that day and my trip did not last 10 days moreover. Daphné dautentik was very responsive and did her best to obtain the change of the vehicle.. thank you
return of the vehicle
(Translated by Google) Hello
When picking up the vehicle at the Montreal convention center, we are informed that the return of the vehicle at the Montreal airport will be charged $30 because even if it is the same city, it is not the same. agency .
At the counter we are shown photos of the vehicle that we promise to send us by email to see the difference (scratches, etc.) between the pick-up and the return. WE NEVER RECEIVED THIS EMAIL
The agent at the airport of the Hertz agency ??? shows us a slight scratch on a wing which we are unable to prove that it existed during the pick-up for lack of email not received.
We are waiting for the final settlement to draw all the consequences.
[...]
a reservation at the top
(Translated by Google) The reservation made via Authentik Canada was simple and efficient!