Car rental

(Translated by Google) Simplicity and accuracy of the information provided, thanks again for the appendices on driving in Canada.

Everything has been perfect on this car reservation, I think your procedure is well established.

(Translated by Google) The reservation was perfect

(Translated by Google) I enjoyed it very much. the rates (rental and drop off), the simplicity; approaches, flexibility; (modification of reservation, place of pick-up of the vehicle different from the place of return), competence and responsiveness; counselors. No surprise on the price or the vehicle. Everything was as advertised.

The response time following a my 1st message was of a few days. This may seem a bit long, however, my request was not urgent and my advisor was always helpful. very responsive. [...]

(Translated by Google) No unpleasant surprises, everything was as expected. the command

(Translated by Google) No unpleasant surprises, everything was as expected. the command

(Translated by Google) Very satisfied with the price of the car rental

(Translated by Google) Precise answer to questions. It's only a shame not to know the make of car before going to pick it up.

(Translated by Google) Congratulations for the regular contacts by email, the particularly low prices, the quality. of the negotiated rental contract; with the lessor and especially the respect by the latter of the terms of the negotiated contract; beforehand. In summary, there are no surprises and all at once. an all-in-one price done right.

(Translated by Google) Clear explanations of insurance coverage. I took my vehicle to Vancouver. The insurance coverage was written in French only and the agent couldn't read it. I had to explain it to him with difficulty and one of his colleagues finally understood. When handing over my vehicle (Dodge caravan) to Calgary airport, there was a small chip in the bottom of the windshield (facing the front passenger) that I didn't get. [...]

(Translated by Google) SIMPLICITY IN READING SERVICES AND ACTUAL PRICES. EFFICIENT AND FAST VEHICLE TAKE-BACK AT MONTRÉAL ROPORT. SLOW RECOVERY OF VEHICLE AT TORONTO ROPORT.

(Translated by Google) Reactivity following my consultation (we were looking for a vehicle with no abandonment fees, which Authentik Canada did perfectly). The quote and quick response clear and precise.

The vehicle provided by Discount did not correspond to the vehicle. Authentik Canada's specification: we got a Chevrolet sedan (with a trunk a bit too small for all our luggage) instead of a Ford 4x4 Escape. I think that the problem came from Discount which did not give more explanations. But anyway the vehicle was comfortable despite luggage that had to be piled up on the seats. [...]

(Translated by Google) We liked reactivity when we met a problem to collect our vehicle from the supplier.

It would be necessary to check the availability in the car of the antennas of the vehicle supplier to which we are sent in order to avoid several hours of waiting.

(Translated by Google) I have only met no problem, the car was ready, we got an upgrade and presto 4000 kilometres. The return of the vehicle was only a formality with charming professionals.

On the other hand, there was a loss of the smile at; taking the vehicle after my refusal of additional insurance. The people in charge who spend their time Discussing their problem in front of you is not really serious, especially since the agency was empty. Contrast of people between taking the vehicle, not pro at all, and the return, really excellent. [...]

(Translated by Google) As promised. Quality service and relationship.

(Translated by Google) Excellent rental price and quality. of the car. When taking possession of the car, we had to wait about 1 1/2 hours. for lack of staff, according to the staff itself.

(Translated by Google) Speed and clarity answers to the questions I was asking myself. The only negative point concerns the lessor more so you have nothing to do with it.

(Translated by Google) I am very satisfied with the direct contact with the adviser, the cordial and fast email exchange.

On the other hand, the service of the Discount rental company is very questionable, their mode of management and management is to be reviewed. The car we had reserved for 9am was only given to us at 11am. So we had to wait all this time. [...]

(Translated by Google) Very good welcome and service. Customers should be advised that we only have service in English and clearly indicate that for a car rented with Authentik, we had to go to the counter: "Notice"

(Translated by Google) Thanks for the speed. reactivity from our travel consultant was much appreciated !!

A flow has been made on my bank account, I would have liked find out why before it is done.

(Translated by Google) I had to make changes 2 times and I have always been received with kindness by Audrey. The changes have been done without any problems. The price of the rented vehicle was significantly lower than what I had managed to achieve. to find. Completely satisfied and I would recommend your agency to; all my friends (which I have already done!). Thank you very much, Peter. Keep up the good work. [...]

(Translated by Google) I enjoyed availability advisers, the possibility to benefit from a car of a higher range than the one we had reserved and which was unavailable but it was difficult to find rental agencies to pick up and return the car in the cities (Montréal and Toronto).

(Translated by Google) Very satisfied with the service

(Translated by Google) Good price, good car.

(Translated by Google) Good price, good car.

(Translated by Google) Telephone reception and simplicity/reliability; of the rental.

(Translated by Google) Efficiency email communications with our advisor. To each question we had a quick and clear answer.

When recovering the car from Montreal, there was no car for us! Our file was there, but not the car! However, we can't complain, Avis ended up finding us a Dodge Grand Caravan: we had more space than expected!!

(Translated by Google) Very good car. Respect of the times for the pick-up and delivery of the equipment.

The place of support for camping equipment and that of the car very distant. Not obvious when you disembark at Montreal to travel this distance without a good map of Montreal. Those sent by email are totally useless.

(Translated by Google) Ease online car reservation. Speed taking charge of the estimate and confirmation of the rental by the advisers. Type of vehicle chosen, perfectly respecting the choice requested; and service from the car supplier very appreciable. Collection and return of the vehicle without any constraint - very courteous staff.

(Translated by Google) Simplicity of réservation and effectivenessé

(Translated by Google) Sympathy of staff at Avis Victoria Airport and immaculate condition of the vehicle. On the other hand, the staff back at the Calgary airport gave us a very cold welcome.