Car rental
(Translated by Google) Car in excellent condition. On the other hand, average reception to; Toronto agency and lack of responsiveness; to our questions from Ms. Pinard before and during the rental.
(Translated by Google) Ease of reservation and speed; from the answer to my questions. We have been surprised in good by the car which was to us; lent, a 2012 Ford Torus. inside the big luxury, the place for our luggage (2 large suitcases + 1 small). A real pleasure to drive a tank like ça :-)
(Translated by Google) The car was great. We did not expect to this type of vehicle.
(Translated by Google) Interlocutor always at hand; listening and responding quickly to all of our questions. Ease booking through your site.
What we liked least does not depend on Authentik Canada but on the car supplier (Avis). Indeed, when we took the car to; Boston, we were made to sign a document stating that the vehicle was in perfect condition although we could not see it. He was parked. in the basement of a parking lot at agrave; proximity but the Avis agents did not want to move. When returning the car, Montreal, the agent did not make us sign anything, attesting that we returned the car. We would also have liked signed a document informing us of the costs of abandonment, which would have avoided us; the surprise of seeing our return to France, a debit of $100 from our account.
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(Translated by Google) Speed and ease of booking
(Translated by Google) Speed and ease of booking
(Translated by Google) Fast service, comfortable and spacious car. Effective email communications.
(Translated by Google) Kindness, efficiency, professionalism and competence of Mrs. Véronique Pinard, with all her friendliness. All the more so and I want to to underline it, to have access to my request to change vehicle (opinion had assigned me a Ford Flex which consumed far too much gasoline for my taste) and Mrs. Véronique PINARD immediately did the necessary successfully for a & change vehicle with Avis. I personally address to him my heartfelt thanks and gratitude. Therefore, for my trips to Canada, my son and his family being Canadian, I will contact Authentik-canada in general and Authentik-Canada. Madame Véronique PINARD in particular. Thanks again. Don't change anything, it's perfect. [...]
(Translated by Google) Car rental made from France. No problem at AVIS, neither at the level of the removal, nor at the level of the restitution. Very good service. Thanks.
(Translated by Google) Very functional car in good working order, no drop-off fees between Toronto and Montreal, quick pick-up and return of the vehicle.
(Translated by Google) Speed taking the vehicle, no surprise expense to pay. our arrival. 4-door vehicle desired and got. Return of the vehicle very fast.
(Translated by Google) I HAD VERY GOOD SUPPORT THROUGHOUT THE TRIP WITH MRS PINARD. I WANTED TO ADD TWO DAYS OF RENTAL AND I CANNOT WITH (NOTICE) HAVE THE SAME VEHICLE FOR THE WHOLE CONTRACT AND MRS PINARD HAS SETTLE EVERYTHING.
(Translated by Google) Very good communication. Services and prices in accordance with; the command.
(Translated by Google) Customer service both by phone and email was impeccable.
(Translated by Google) Speed of the processing of the request which arrived at them at; the last minute. Thanks
(Translated by Google) Great rental experience. We liked the quality of the car. Don't change anything, it was perfect!
(Translated by Google) We appreciated to have direct contact with the interlocutor of your company
(Translated by Google) Exceptional experience. Personalized follow-up of the file and sound advice from Véronique
(Translated by Google) Welcome and willingness to render service. In view of my experience, no negative remark
(Translated by Google) Very satisfied
(Translated by Google) Quick response, thank you!
(Translated by Google) As at each of our visits, we have booked; our vehicle with your agency. This is the 3rd time and again we have been very satisfied. A superb vehicle and everything happens at the same time. every time very well from taking the vehicle to the vehicle. our return and to billing: no problem. I even have the impression that we were upgraded this time. We traveled with a Buick Lacrosse when I reserved a Compact type. We spent 5 days in the USA also and had reported it. to NOTICE. In short, perfect! Thanks [...]
(Translated by Google) As at each of our visits, we have booked; our vehicle with your agency. This is the 3rd time and again we have been very satisfied. A superb vehicle and everything happens at the same time. every time very well from taking the vehicle to the vehicle. our return and to billing: no problem. I even have the impression that we were upgraded this time. We traveled with a Buick Lacrosse when I reserved a Compact type. We spent 5 days in the USA also and had reported it. to NOTICE. In short, perfect! Thanks [...]
(Translated by Google) Can't wait for availability by Mrs Véronique PINARD. Indeed at our arrival at Montreal, Avis did not have a reservation in Montreal. our name due to a computer system error. A phone call to; Véronique PINARD was enough to solve the problem.
Computer systems communication should be improved
(Translated by Google) We had nothing to do. pay more except the vehicle abandonment tax. Everything was recorded. We didn't know exactly what kind of vehicle we would get. It's not clear enough
(Translated by Google) The service rendered corresponds to; waiting; no unpleasant surprises; Well-organized final delivery of the vehicle (no waiting). Suggestion: a little more precision on the insurances and the respective coverage
(Translated by Google) We have traveled the roads of canada in a Jeep Cherokee, a comfortable and pleasant vehicle that can hold a lot of luggage because we were 4 people and the tinted windows prevent you from seeing what's in the trunk.
(Translated by Google) Thank you for a flawless service!