Car rental
Immaculate vehicle!
(Translated by Google) We were lucky enough to have an almost new Chrysler Pacifica as a rental vehicle. Spacious, superb cruiser with rear screens for children during long journeys. Quick and pleasant pick-up and return of the vehicle. Thank you :o)
Vehicle returns
(Translated by Google) The explanation for the return of the vehicle was not very clear, especially for the entrance to the car park: the convention center is huge and there are several car park entrances with different names. So the correct entrance next to the branch is called "Quartier International"
Formidable
(Translated by Google) Welcome, advice, kindness and professionalism at the top. I highly recommend this agency.
In the top !
(Translated by Google) At the sight of our suitcases, the rental company warned us that everything would not fit in the trunk of the vehicle corresponding to the category we had reserved. For this he did not charge us extra. A real commercial gesture that pleasantly surprised us.
Quebec 2018
Worry-free rental
(Translated by Google) support with clear explanation of the guarantees
Very good car rental agency
(Translated by Google) Positive
2nd driver free if same address
A bit small car
Upgrade to the top
(Translated by Google) Initially we had rented a Toyota or equivalent model, but as we were the first in the morning, hop free upgrade for a 7-seater Dodge Durango + gps + leather interior etc etc etc ..... that's Canada and Europe. Canadian hospitality....we took full advantage of it.
No car 72 hours before my departure!
(Translated by Google) I have a debit card called "credit" in France but which has nothing to do with the real credit card in Quebec and everywhere else. I became aware of it alone 72 hours before my departure... and I actually asked the question to Chloé who confirmed... so I was fortunately able to cancel the contract. I believe it is important that I mean it here for others. I believe it's important that authenticcanada recognizes and defines it more explicitly than putting "credit card" in bold. It's not sufficient. Not for me anyway. As a result, I left without a car for a month and my holidays were completely disrupted. You have to manage... [...]
Voyage Toronto a New York
(Translated by Google) Rental of a Chrysler caravan in Toronto to return it to New York.
Reception not really pleasant from the Avis dealership at Toronto airport with little patience from the agency To explain to me the options, the cost and what is included in the rental with authentik Canada. Little help from the advisor from authentik Canada when I call her from the agency notice the names are different between the options in the us and Canada.
In short, 2 days later I realize that the mileage noted when taking the car is wrong. They noted in kilometer while the meter was in mile (us car).
Back to the Toronto opinion concessions to have the mileage corrected (I have a contract with a maximum of 200 km per day), the same reception as unhelpful as the first time, but in the end the mileage was corrected.
No incident with the car over the 3500 km and return to New York without problem.
[...]
Very good intermediary for car rental
(Translated by Google) Everything went well! Ditto vehicle ordered and no problem with an advantageous price! I highly recommend
Please note additional costs
(Translated by Google) Good vehicle, easy to use and park. The reception in Montreal was however quite cold, the hostess not being very helpful in explaining things to us. Also beware of additional costs if you return the vehicle in another city (we returned our car in Toronto and not in Montreal where we had rented it and it cost us around 100 Canadian dollars).
Very good pick up and return
(Translated by Google) Car model not suitable for the country! no power for steep roads in the Quebec region
Super
(Translated by Google) Reliable agency with an advisor available to exchange, all at the most competitive prices.
I recommend Authentic
Return problem vehicle
(Translated by Google) Before returning my vehicle I filled up with fuel, as I do with every car rental, the gauge indicator was on a full tank.
The employee who received the vehicle considered that the tank was not full enough. I had to urgently find a service station. I have with difficulty (the pump gun constantly triggered to stop the delivery of fuel) managed to add 4.5 liters of gasoline or about 6 dollars.
This is the first time that such a misfortune has happened to me. I was almost taken for a crook who wanted to freeload 4 liters of gasoline, when I had rented my vehicle for 17 days. I had to provide the pump ticket to prove that I had indeed added these 4 liters of fuel. I will avoid this rental company in the future.
[...]
vehicle in very good condition and clean
(Translated by Google) pay attention to the height of the vehicles, VAN rental for 8 people
and only one insured driver, so you have to pay to add another driver
shuttle service from airport to car rental very good
TB
Good
Very good general performance
(Translated by Google) A warm welcome both on departure and on the return of our car from the AVIS agents.
Very good car as we wanted or even better.
Chloe's response was reassuring and quick. Great performance overall.
Everything was easy!
Simple and efficient
(Translated by Google) I went through Authentik Canada for the rental of the vehicle that we used during our road trip. Everything was as expected, simple and efficient. Note that I associate Discount Quebec in this evaluation for the quality of its service.
Nothing to say
(Translated by Google) Very good choice to have gone through Authentik because the rental price is cheaper
Pleasant staff
Perfect to redo
not very honest
(Translated by Google) A great classic a priori for this vehicle rental company...
The "purchase of fuel" option (taking the vehicle with a full tank and returning it empty) becomes oddly mandatory when we pick up the vehicle at the Montreal airport.
I checked on their site, this service is indeed an option... optional!
So paying for a full tank when obviously no one ever returns a completely empty car + service charges...
Come on, it's not very bad, we get by with an extra twenty euros, but we leave Thrifty with the feeling of having been ripped off... It's never very pleasant. ..
Advice: Read and re-read your contract and the T&Cs before looking for your vehicle. Take them with you to be able to deal with this kind of little shenanigans!
[...]
Notice...
(Translated by Google) Waiting over an hour at the airport
2 counter d open out of 10...
No vehicle control
It is up to the lessee to check and make the observation
Good point for the vehicle, nothing to complain about..
great car
Satisfied
Very comfortable car
Nice experience
(Translated by Google) No problem with the vehicle, pick-up and return.
Very good choice with very good service!
Excellent experience in Quebec
(Translated by Google) We were very satisfied with the valuable advice received from your agency. The advice on excursions, car rental from Discoutn Quebec and the excursion to see the whales delighted us. We will not fail to recommend your Authentik Canada agency to friends. Thank you all and good continuation. P. and I. Bumann, Morges, Switzerland