Car rental
Clean vehicle, easy to drive, easy to pick up the car
(Translated by Google) Clean vehicle, easy to drive, easy to pick up and drop off the car with directions. On the other hand for the return, we hurried to return the car before 6 p.m. because the agency closes at this time but there is a key box, so obviously no need to hurry but we did not have the information .
Satisfaction
(Translated by Google) Correct rental, vehicle in perfect condition and new, practical shuttle service, however a lack of explanation when picking up the vehicle
A very good stay
(Translated by Google) Very good stay and very decent car (we were upgraded at no cost). On the other hand, the policy of paying for a full tank of gas at the rental and then bringing the car back “as empty as possible” at the end of the stay is clearly to the rental company's advantage with a very high invoice price for the first tank.
No compact. We had a very good jeep for the trip
everything was ok
(Translated by Google) Good experience with Authentik, no problem picking up the vehicle or returning it to the Toronto airport.
KIA Soul car ok BUT Garmin GPS not updated for several months or even years
(Translated by Google) Autentik's service as an intermediary for vehicle rental met our expectations and we appreciated Chloé's concern. HOWEVER, concerning the vehicle provided by Avis =
It was a Soul Kia,
The luggage cover was missing (we had taken the precaution of taking a sarong to hide the contents of the trunk during our road trip)
Before leaving the Avis pick-up area, we did a serious inspection with an electric lamp (because the rental area was very dark) of the vehicle (exterior and interior) which allowed us to discover damage to the bodywork that was not not reported on the document given and could have been charged to us on the return (for safety we took photos both on recovery and on return of the vehicle.
Regarding the Garmin GPS that was rented to us, no update had been made for a very long time (months or even years) which resulted in often disrupted journeys during our 3000km trip. When we returned the vehicle, we told Avis of our dissatisfaction and the agent present (who did not seem surprised by this malfunction) was unable to reimburse us for the amount of the GPS rental And advised us to refer to Autentik to obtain reimbursement for the GPS service
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Everything went very well.
(Translated by Google) Very recent vehicle (49,000 km on the odometer)
It easily adapts to his driving, although the volume is still substantial.
We were 4 adults and each 2 pieces of luggage. Impeccable trunk to carry everything.
Small remark, windscreen wipers to be replaced (a lot of noise from the rubbing of the rubbers) and concern for a front disc to warp when the braking is too prolonged during a steep descent...to see with the mechanic absolutely!
For everything else, no problem, very friendly and professional staff both at the pick-up and at the return.
Very simple rental by internet (deposit blocked on your credit card, 500 CAD)
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Car rental
(Translated by Google) Require Authentic Canada to specifically mention GPS in the contract when this option has been chosen and paid for.
Next bigger rental!
Car Rental Reviews
(Translated by Google) Very good experience, I was very well supported by Me Pelletier. No nasty surprises.
Rather disappointed with Discount
(Translated by Google) We had reserved a Hyundai Sonata so as not to have too much gasoline to spend. We were delivered a GMC which consumed 10.4 l/100! For the return of the vehicle to the Chrome hotel, there was no one there and we struggled a bit before the Discount employee arrived. The hotel reception told us that there were still problems with Discount.
the information given when taking the car into account was incorrect: the employee telling me that I did not have to return the car with a full tank of fuel due to the difference in fuel prices between C
A good car for an exceptional trip
(Translated by Google) Authentic Canada's help is invaluable in finding the right rental. We got a very good car which behaved very well during the whole journey and which turned out to be quite suitable. My reservations will simply concern the lessor. The levers specific to the car models used in North America (fuel flap, trunk release, automatic lever) are not explained at any time by the personnel who deliver the vehicle (I didn't see anyone besides the nice secretary who gave me the keys to the office). I do not understand why we are given two keys to the vehicle since they are connected by a non-detachable cable: this weighs down the keychain without allowing an emergency key. Given the absence of an agent during delivery, I took the precaution of photographing my loan vehicle from all angles so that I was not responsible for small scratches. Overall a very positive experience. [...]
Good choice for an unbeatable price
(Translated by Google) Good size car for the road done 2000km.
Good comfort.
Not the latest model. An electrical outlet (a real one) but no usb connection to charge the devices. And no way to connect the phone.
Alert message displayed from the second day to change the oil.
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Perfect
(Translated by Google) Nothing to complain about, everything was as expected!
Very good rental
(Translated by Google) I recommend this rental at avis through authentic canada
Not happy
(Translated by Google) Thrifty not professional, vehicle delivered dirty, front tire smooth and initial estimate not respected, therefore additional cost
Thirty to recommend
(Translated by Google) No problem
Quick return
No problem
(Translated by Google) Only small inconvenience, the Discount agencies are a little off-center
Great road trip with a Jeep wrangler
(Translated by Google) Very good experience with a Jeep wrangler. We have 1900 km without worries with a comfortable vehicle. The staff at the discount agencies are friendly. The rental went very well. The vehicle was ready on time with a full tank.
Good overall experience
Fast competent
Great trip out West
(Translated by Google) Beautiful scenery despite lots of people in the rockies and a big disappointment in Vancouver
professionalism
(Translated by Google) I rented a rental car with discount to visit canada. The model I had chosen was no longer available, I was offered a model from the range above the KIA SUV vehicle at the same price. I was enchanted by this comfortable car (I did 2600 kms), quiet, spacious, easy to handle with reversing camera, etc...
I had problems with the GPS that I rented, discount directed me to a discount agency near my stay who gave me another GPS and took away 50% of the rental price for the inconvenience and loss of time.
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A good price-performance ratio
Not bad
(Translated by Google) Quite expensive to finally have a golf which consumed about 8l/100. Rather satisfied.
Perfect
Car rental
(Translated by Google) Choose the model of your vehicle when ordering
Very good vehicle for a very attractive price. Easy steps.
Simplicity, Speed and Efficiency
(Translated by Google) We appreciated the simplicity of the formalities and the speed with which the vehicle was picked up and returned to the airport.
(maximum of 15 minutes per intervention)
The vehicle was recent (-10,000 km) and very clean, however it would be wise to provide a second set of keys in case of loss of this one)
We needed to join the agency which we obtained very quickly and the answers to our questions.
Therefore we will definitely rent again from Avis through you.
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