Car rental
Car rental
(Translated by Google) Very satisfying experience
Successful rental
Hassle-free support
Same thing on the way back
Not the requested car but in the same range
3500 km traveled for 25 days
To redo
Thanks
Good provider
Serious and satisfactory car rental
bad experience
(Translated by Google) bad experience, the vehicle offered absolutely did not correspond to the vehicle reserved. We had to cross a good part of Toronto to pick up a model close to the reserved vehicle.
The insurance does not take into account the fact that when a third party hits and breaks the vehicle, it should pay for the repairs... We were very disappointed with the performance of Thrifty
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Car rental
(Translated by Google) Delighted with our rental, upgraded car without special request from us ????
Just a somewhat long wait for the return of the vehicle (lots of people).
Good car rental experience
Supplement to be paid
(Translated by Google) Following the reservation of my Avis vehicle via authentik, I had the unpleasant surprise when I discovered, once I arrived in Canada and at the rental agency, that I had to pay an additional 53 dollars...
a very warm welcome, a vehicle that exceeded our expectations.
(Translated by Google) A good listening, efficiency and convenience of the pick-up and delivery of the vehicle at the airport.
Satisfied, upgraded car! One year old vehicle, fun to drive.
Good car but capricious GPS
Discount Car Rental by Authentik Canada
(Translated by Google) Nothing to complain about the service.
Availability and efficiency with Authentik Canada
Discount vehicle in accordance with the reservation or even higher. Absolutely nothing to complain about.
We will return to Canada and we will again switch to Discount with Authentik Canada
The rented vehicle was not of the latest generation, a bit of a shame
Close to the airport
(Translated by Google) A little pressure to make us take out additional insurance to that provided for the stay.
Otherwise, okay.
Handover of the car on easy and fast return
Super satisfied
(Translated by Google) We were offered a fully equipped Chrysler Pacifica for the same price. We assume it was a vehicle to drive back to its point of origin since it was plated from Alberta. The on-site service was perfect. Very good experience at a competitive price! Glad to have discovered you Authentik Canada, thank you!
Very satisfied
(Translated by Google) Very quick response following the reservation request (about 2 hours)!
Satisfied with the rental also, recent car with all options (free choice at the counter), returned keys in a key deposit after the agency's closing time, on the other hand very strange noise when starting up so not always calm with each new one departure.
Experience with Authentik Canada to renew!
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Nothing to say, just perfect!
(Translated by Google) When we arrived on the day of the rental (more than an hour early), no problem for them and in addition we were entitled to the class above at no extra cost! The full pre-paid is more advantageous than bringing it back with a full tank and in addition throughout our stay the car was far from consuming the advertised 9l, consumption of around 6l over 4000kms. In short, have no hesitation with ATHENTIK CANADA :) [...]
Correct rental
(Translated by Google) Everything went smoothly for the rental of the car. So far, there have been no hidden fees, and surprisingly no drop fees (the rental company told me that these had already been paid).
In itself, the car was okay, a little bit dirty inside (mainly dust).
On the other hand, the car rented was a Chevrolet Sonic on paper, but the one that was loaned to us is a Toyota Corolla. It is therefore to be noted for the following potentials.
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Correct vehicle, but with some technical issues
(Translated by Google) The recovery of the vehicle was done easily, without incident, but the car had no more windshield washer fluid and the windshield wipers were too old and non-functional. Rest of the vehicle in good condition and comfortable. A little difficult to know what type of vehicle you choose exactly when you make the reservation from the Authentik site. Fortunately, our advisor was vigilant and saw that we had chosen too small! Thanks. [...]
Travel in Western Canada
(Translated by Google) Fast service, answers are precise, price is affordable compared to many other agencies.
good rental
(Translated by Google) no nasty surprises
No issues with the vehicle. On the other hand, it is high time for Avis Quebec to modernize its stock of Gps for rent.
(Translated by Google) Hello Karolane,
We are happy to respond to your request for a qualitative opinion concerning our vehicle rental via your services.
The Chevrolet made available to us (impeccable condition... Nothing to say about the vehicle) by Avis Quebec - Point of sale of the Hilton Hotel - was not equipped with the external GPS, yet explicitly reserved, because it was really essential for our trip to your beautiful province.
Accustomed to on-board GPS in Europe, we actually thought we could easily activate a navigation tool via the vehicle's basic equipment. We took it badly... It was only after hitting the road that we discovered that a Canadian Internet subscription was required to do this... (Sigh...) So we were obliged to return to the point of sale to equip themselves... right in the center of Quebec therefore (Re Soupir)...
Despite the obvious good will of the Avis employee (we would like to emphasize this), the point of sale could not help us further due to the lack of assistive devices available. We were therefore directed to the second branch of the rental company, on the edge of town. After many kilometers of research on the highway boulevards of Quebec...(it's that we weren't really from the area....), we were finally able to receive a Garmin from another age but a priori functional, the only one in fact that seemed to be in order in the branch's stock of appliances...
Phew... Our satisfaction was however short-lived: 1) blocking of the device at the first stop due to the need for a Pin code (thanks to Authentik Canada for having gotten us out of this technical impasse...).. 1) a touch screen impossible to handle without the eraser of a pencil miraculously found at the bottom of one of our travel bags... 2) unexpected blocking of the device at the first stop due to the imperative need for a Activation Pin code (thanks to Authentik Canada for getting us out of this technical dead end...). 3) Much more serious: the maps of this Gps of venerable age had obviously not been the subject of any Up grade for a long time, with therefore some orientations towards roads no longer existing or whose direction of driving had changed... Dangerous...
In conclusion: satisfied with our rental through your Avis services (with a sympathy of the employees in addition, in Quebec as in Montreal). But with a serious downside concerning our legitimate expectations of efficient road guidance: it is high time for the company to modernize its stock of autonomous GPS units for hire... Not all customers will necessarily have the "cool attitude" of our Belgianness... ..
Thank you again for the quality of services and follow-up from Authentik Canada in these (small) road misadventures.
All this being said, Quebec and Quebecers deserve their very good reputations: a superb region and super friendly inhabitants.
A very good continuation to your team.
Cordially. Anick & Yves
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Excellent performance on all counts
(Translated by Google) I rented a car from September 3 to 15, 2018 for a trip to Quebec and Ontario. Planned a compact but I benefited from an intermediate (Hyundai Elantra) without overload. The vehicle was in excellent condition, clean, and very comfortable. No worries when picking up and returning the car from AVIS.
AuthentiK Canada and Avis respected the contract and contributed to the success of my trip. Thanks to them.
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Perfect in every way
(Translated by Google) Chloé was sympathetic, responsive and professional at the top. As for Thrifty, flat: compliant and spacious vehicle.
Fast
(Translated by Google) Quick airport pickup.
A good handling by the commercial of the company.
Nothing to say, it went efficiently.
Good service (reception, adapted warranty, follow-up, etc.) Well-equipped vehicle in good condition. I recommend going through Autentik Canada for the choice of renter
(Translated by Google) Attention, the only international driving license is not enough to rent a vehicle. When taking the vehicle, the lessor specifically asks for the national license of the main driver and holder of the bank card. The international license is accepted only for the second driver
A good reminder to future customers of Autentik Canada
0 worries, perfect!
(Translated by Google) We booked a car through Authentik Canada 2 weeks before our departure. Because of our departure from Toronto and our return to Montreal, the reservation directly on the Avis site could not find a car, it only took 2 days for Authentik to find this reservation!
Little more, we had to have a Spark and we finally had a hyundai elantra!
We recommend +++
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Very satisfied
(Translated by Google) Very satisfied with this agency, which was kind enough to change our vehicle because initially, it had not given us the exact category that we had rented.
Very satisfied.
(Translated by Google) Arrived early, car was ready, quick check-in, friendly staff. Car in good condition, no problems with it.
The return was almost as fast as the arrival, a few papers to fill out because there was a small collision in town with another car.
Very small scratch on the front bumper, 1.5cm, which I reported, because it had not been noticed during the inspection of the car.
The insurance report formalities completed by myself and the other driver only took about ten minutes.
I have no feedback on this incident yet. Overall very happy with rental from Thrifty, through Authentic Canada
who informed me very well by phone and email during the rental, for a very competitive price. Thanks to Chloe.
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AVIS CAR RENTAL IN QUEBEC CITY
(Translated by Google) The car was much larger than the one we had requested; it had gargantuan consumption and was very noisy when the speeds reached are low in Canada, was all hooked up when we took possession of it, and above all, the GPS (which was independent of the vehicle) had not been updated for at least three years. In short, a week of hassle during our travels, and the obligation to buy road maps, while the rental company Avis had been chosen, despite a much higher price, because it guaranteed the GPS. An experience that will certainly not be repeated. [...]
Beware of extras not mentioned
(Translated by Google) I didn't know that you had to pay an extra $30/day rental for a driver under 25 and I would have really appreciated you telling me, especially since you knew my age.
Worse, the 25-year-old friend of my group could have avoided this supplement for us, but the driver had to be the person who booked: WHICH IS NOT MENTIONED ANYWHERE! It says that the conduction must present a credit card and not that it must be the same as when booking.
So extra $420
Finally, while my reservation mentioned a city of deposit different from that of recovery of the vehicle, a supplement of $250 was added to me on the spot for this reason. Which again is NOT mentioned ANYWHERE!
In summary a very irritating $650 supplement.
I should have been wary of this very low booking price.
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