Car rental
General satisfaction with the service received from Authentik Canada and Discount Center ville Montréal
(Translated by Google) Perfect offer and follow-up from Authentik Canada. Empathetic and professional welcome at the Discount Center ville de Montréal agency. Vehicle in very good condition. Quick and hassle-free return. Second good vehicle rental experience in 6 months with Authentik+Discount, I recommend this service
good car but lack of maintenance
(Translated by Google) Drain not done and slick tires at the front making driving in the rain dangerous
Very well !
(Translated by Google) We were very satisfied with the rental, good value for money, very easy online booking, convenient and fast pick-up and return of the car in the city center, patient and very welcoming staff. We were upgraded to a more spacious vehicle. If there was a complaint to make it would be that you are forced to buy a full tank of petrol in advance at a high price, so you have to return it with the tank as empty as possible. And also that we cannot rent for less than 5 days. Otherwise it was perfect! [...]
Satisfied but some drawbacks
(Translated by Google) The booking part with Authentik Canada went very well, the rental in general too. But the car was given to us unwashed (the most inconvenient being the interior, half-empty water bottle under the seats), with a tire pressure fault and an alert to have it serviced.
Very good experience
Excellent service
(Translated by Google) We rented a GMC Terrain vehicle from Authentik for 11 days. We were very satisfied with the condition of the vehicle and the services offered by Authentik.
Good experience
(Translated by Google) After several searches to get the best value for money, I stayed on Authentik Canada in order to have a French-speaking contact if necessary. I had concerns about renting from Thrifty, which doesn't always get good press, but everything went well.
The class !
(Translated by Google) We were lucky to be Upgraded! So instead of the small car initially planned, we received a large Jeep!!
Certainly it consumes more but it gave me a crazy experience!
The reception and delivery of the vehicle are done without worries.
Thanks thrifty ;)
A TOP VEHICLE
(Translated by Google) We had a vehicle beyond our expectations. Picked up at Avis Vancouver airport upgrade without asking (Dodge Durango)...our suitcases had plenty of room and we even more. We felt very comfortable and above all very safe in this vehicle for our road trip. The return of the vehicle to Calgary went perfectly well and no additional billing.
New GMC 4X4
(Translated by Google) Very good new GMC 4x4 vehicle
4000km
Good welcome and no unpleasant surprises on return
We did not need to clean the vehicle
Well advised
Location conforme
(Translated by Google) Car meets our expectations. Trunk slightly too small to put our 2 suitcases in, when we had expressly taken a category above to have enough space.
Quick support, no additional costs.
Only negative aspect during the delivery: the AVIS agency located in the center of Toronto is extremely poorly indicated. You have to enter a parking lot but we did not see any indications. After doing two laps of the block (in the middle of rush hour, very complicated) we were finally informed by two people working in a nearby building. We had planned to return the car 1 hour in advance: fortunately because we lost a lot of time there.
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Vehicle replaced by a Chevrolet Cruze with snow tires already mounted making the car extremely noisy. In addition, the air pressure in one of the tires was insufficient, making us think that the car was punctured. We had to redo the air pressure in all th
(Translated by Google) Vehicle loaned to the customer without a complete overhaul (under-inflated car presenting a real danger on the motorway)
Professional and friendly
(Translated by Google) Listening, available and impeccable service, let's add to that a more than welcome human side, I validate ^^ Congratulations to the team
Very satisfied and customer now!
Helpful and available team
person very available and responsive to provide information
(Translated by Google) very comfortable vehicle it is important to think about taking a GPS. Very pleasant welcome at the rental agency. Very nice trip, the inhabitants are very welcoming
had done
(Translated by Google) a shuttle accompanies us and accompanies us impeccable vehicle quick return
satisfaction with vehicle rental
(Translated by Google) Good contact with the consultant.
The vehicle was just fine. The pick-up and drop-off formalities are relatively simple.
The vehicle was however not a Jeep Compass as advertised but a KIA of equivalent category.
Perfect !
(Translated by Google) No problem with car rental.
Assistance to improve
(Translated by Google) Exceptional value for money, new car but be careful not to have any problems because the assistance does not respond and the agencies do not provide effective answers.
car taken at the airport, very convenient
(Translated by Google) Good car, spacious.
We had indicated that there was a 2nd driver, but apparently this was not taken into account...
No problem
(Translated by Google) Everything went very well, both with the recovery of the vehicle and its return.
I'll be back !
(Translated by Google) My stay, organized with the help of Sophie-Andrée Legault (and not Emilie Boivin) was a success from start to finish. I couldn't have hoped for better for a first visit to Canada.
I appreciated the diversity of my trip: visiting cities like Montreal, Quebec and especially Ottawa (a favorite) and then discovering the great outdoors (Tadoussac, Eastern Townships, Charlevoix and especially the Saguenay Fjord) was a daily glare.
All the people I met during my stay were welcoming, smiling, willing to help and many had advice on places to visit absolutely.
To conclude: thank you again to Authentik Canada for organizing my trip and I will come back to your magnificent country to make other discoveries.
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Good vehicles
(Translated by Google) Support was difficult.
When handing over the keys, we did not go around with the company in Toronto to check the condition of the vehicle. Fortunately, we had taken photos of the scratches ourselves with our phones.
Handing over the keys in Montreal was almost easier. We searched for almost 45 minutes for the Congress car park and after a while, I parked on the side of the road to go see the person from the agency (fortunately we could see the window from the road) to show us the entrance to the car park which was called (unless I am mistaken) Parking International. The handover was done with a professional person. We told him about the scratches and showed him the photos with the dates and times of the shots.
In general, the vehicle was pleasant to drive with the GPS at home (it tended to lose the signal and we got lost sometimes and it had a few bugs but it was)
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No invoice sent and an unexplained withdrawal
(Translated by Google) I returned the car without worries and without any other indication than the fact that I would receive the invoice by email. An amount of 71 dollars was then withdrawn from me without explanation, even though I had made sure to fill up with gas as much as possible before returning the vehicle.
perfect rental
(Translated by Google) good reception fast administrative very good
perfect
(Translated by Google) Rental service is perfect and they helped us a lot and everything went well!
Perfect !
(Translated by Google) We were very satisfied with the services offered by Authentik Canada for the rental of our car. The answers to our many questions were always very quick and clear. We were also very well advised about the rental company because we had excellent value for money.
Super Vehicle options to review
(Translated by Google) Very satisfied with our vehicle rental, consistent with the description. This Ford Transit was perfectly suited for transporting my small family, 6 adults, a 19-month-old child and all our luggage.
On the other hand, much less satisfied with regard to the reservation of options and more particularly for the car seat. I thought that by booking early in time, beginning of March for a journey at the end of September beginning of October, there would be no problem but... On payment of the balance of my order, on the confirmation email, I had the unpleasant surprise to read that obtaining this car seat was not firm and definitive but depended on the availability of the "Discount" rental company. I approached Authentik Canada by email and telephone to report this fact and twice the response was the same. The Authentik Canada advisor told me how I got on with it and that it was better for me to come with my own!!! Something I did, not wanting to be at fault with Canadian law but especially for the safety of my grandson. On the other hand thank you Air Canada for the free of this element.
Finally, I think it would be desirable for Autentik Canada to really take this type of reservation into account, transfer it to the Supplier and when paying or paying the deposit, we (customers) are made aware of the availability. real (and not hypothetical) of the options requested or not offered on the site but inviting us to contact the lessor/supplier.
Otherwise, we had a wonderful stay in the beautiful province of Quebec and greatly appreciated the sublime colors of the Indian summer.
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Very good stay
(Translated by Google) We had a very good stay. We were upgraded by the rental company, the car was recent: only 20,000 km.
We are very satisfied to have booked via Authentik Canada!! Very professional and the first full was offered!!