Car rental
less satisfied
(Translated by Google) the vehicle was in less good condition than the one rented in August, several traces of blows, which the customer must detect when the incident should prevail.
I did not do any damage to the vehicle but failed to find a knock on a rear light, which I was told.
I have been waiting for news from the lessor for a week on the consequence that I dispute.
[...]
a reassuring reservation with real professionals
(Translated by Google) Excel choice than to have booked with real professionals, available, attentive and efficient!
FACTORY FOR RENT
(Translated by Google) Alone in the underground car parks (quite far from the office) to pick up the vehicle.
The vehicle was under-inflated or punctured: back to square one to get another vehicle...
Rental without any problem
SUPER
(Translated by Google) Very good advice, attentive team
excellent after-sales service
good follow up
good value for money
Just a little hiccup with the rental company, AVIS, who did not give us the reserved vehicle but a smaller one!
Authentik Canada and Chloé regularized the rental upon my return
perfect service
thank you
Very well
(Translated by Google) Absolutely nothing to say about Joannie from Authentik Canada, welcoming, helpful... she is perfect! As far as the Thrifty agency is concerned, the only downside would be that there were no snow tires, and that could have been useful to us during our trips to Saguenay...Thank you for passing the info on to them.
very recent car / We appreciated the heated seats after walks in the cold. Accommodating staff.
Efficient and excellent value for money
(Translated by Google) Finding a 7-seater car was impossible with traditional rental companies or at indecent prices. Authentikcanada has yet done so at reasonable prices. A small downside however, snow tires would have been a plus in this season in Canada
Very good customer service from Joannie, available and good advice.
Very warm welcome, good service.
(Translated by Google) We benefited from an upgrade with a new car (65kms) and the second free driver. Be careful, however, to provide a surplus for additional insurance.
Good
(Translated by Google) During our stay (late October early November), snow tires should be fitted to the vehicles because we had snow and with normal tires this can be dangerous.
Very good car rental. I recommend
fast, efficient
(Translated by Google) good location, a few small things on the truck, such as the hs parking brake, which can be very annoying depending on the location,
Responsive and professional
(Translated by Google) From the moment the order was confirmed, we knew we were in good hands.
Unfortunately, Avis, the international leader in car rental, did not honor the contract.
Authentik took good care of our file.
In case of problem, do not hesitate to contact them without delay, they are very responsive and professional.
SUPER
(Translated by Google) VERY GOOD WELCOME AND SUPER VEHICLE
Good prices and good advice
(Translated by Google) Being able to pick up the vehicle in Montreal to return it to New York is really great and it made our trip even more enjoyable. Thanks !
Easy to find and simple steps
Pick-up at the airport very fast, car Ok, efficiency on the way back
(Translated by Google) For a first trip... you should know that arrivals are on the "ground floor" of the airport and to find post 9 (rallying point) you have to go upstairs which corresponds to departures from the airport ! Responsive support, very good service. We did not have the car model reserved at the start, this does not detract from the satisfaction. The control of the state of the car is done on a tablet, it is surprising. Ditto for the return where we appreciated the speed and the hyper efficiency. To recommend. [...]
Travel Toronto Montreal
(Translated by Google) Our vehicle was immaculate. Picking up the vehicle in Toronto was hassle-free (easy to find at Union station), however the agency in Montreal was difficult to find. No indication other than the address. The number corresponded to a whole group of buildings and the agency was inside a shopping mall! A plan or some indications would have been appreciated. Another surprise: we had to pay a surplus of 113 CAD because we were returning the car to a different agency than the one where we had taken it. Even if we can understand we would have liked to be warned. [...]
Very well
easy
(Translated by Google) Thanks to Marie Pascale for her responsiveness.
Thanks to Advisor Avis for her advice
Excellent information and service!
(Translated by Google) The rental through Authentik Canada was very good value for money and communication was very easy.
When we arrived at the vehicle rental company we were given the choice between a Volkwagen Tiguan or Nissan Rogue so it was perfect.
As we knew the Tiguan, we wanted to try the Rogue, which we ultimately found less good than a Tiguan in terms of ride comfort and overall, but still very good.
If we had to rebook in Canada we would go back to Authentik.
[...]
location range (not spark)
(Translated by Google) excellent experience, car at the top, range rover preferred to the basic rental, only downside with the snow tires it would have been safer given the snow we had in Quebec...
Exactly compliant car, very suitable and easy to drive
Great performance
(Translated by Google) top car rental
We were upgraded from a recent car with many options.
Very comfortable!
In addition, the check in and check out of the car took place with efficiency and courtesy.
Thank you very much Avis, very professional
Finally, I particularly recommend AuthenticCanada, which answered my questions by email on the subject of this rental, you were very professional, it contributed to the success of my stay in Canada.
[...]
Very good relationship with authentic Canada but not at all with Avis Toronto
(Translated by Google) Very good communication with Chloé from autentik Canada but not at all with notice in Toronto
He wanted to make me pay for the gps when he was already paid
I had to refuse The GPS because it asked me to pay amounts that were never the same
Luckily Chloé reimbursed me for the gps
Then avis gave us a car with 2 completely smooth front tires which is very dangerous for safety
We did not see it when we picked up the car because it was dark but we drove with the fear that the tires would burst and moreover we had snow
[...]
Very well
(Translated by Google) Transaction ok. Immaculate car. I recommend.
Top you top
(Translated by Google) Extra car, usb socket everywhere to charge phones, large trunk
Nothing to report (for the moment)
(Translated by Google) The support was a bit long but the return of a simplicity and speed that more than compensates...