Car rental
good experience
Good rental overall
(Translated by Google) Very good organization from authenticik canada. Everything was OK regarding the rental.
On the other hand, 210 Canadian dollars for a tiny chip on the windshield, thrifty overdoes it a bit...but hey, that's how it is! Fortunately, there are complementary insurances from the CB.
Ideal value for money
(Translated by Google) No worries to recommend
Excellent value for money and very good services easy to access and not complicated
Really very satisfied
Thanks
Very good performance overall, everything is clear, nothing to complain about.
Excellent
(Translated by Google) Very good accompaniment, no problem on the reservation. I will come back to you for my next trip.
Car rental Autentik Canada
(Translated by Google) Rental from 09 to 21 April 2019
Montreal Airport Thrifty Rental
Very good welcome when picking up the vehicle.
like when returning.
Great employees
I recommend
Alain T. / Cannes France
Services to improve.
(Translated by Google) We didn't have a Toyota Corolla but a Nissan Sentra. Good car but customers should be told beforehand that it is an automatic gearbox.
Very difficult to find the service provider's premises in Toronto. Wrong information received. The employee told us to fill up for the return (car returned to Montreal). The Montreal employee told us that we shouldn't do it! Fortunately he had the courtesy to give us a rebate of 70 dollars for the full tank. Fast and efficient return. On the other hand, the service needs to be reviewed in Toronto.
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Good experience
(Translated by Google) We had a good experience. We were upgraded and had a better model than the one reserved with the AVIS agency. The return also went well.
A tip to improve the service: accompany the customer to the car, because we go there alone. This would explain certain gadgets, especially when you have a state-of-the-art car... we had found an AVIS agent who explained to us what we wanted to know.
Good experience.
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excellent service from authentic canada
(Translated by Google) we particularly appreciated the quality of communication with our advisor and her efficiency
thank you for having participated in the success of our family stay
Rent a higher category
(Translated by Google) As expected at the airport, support by the shuttle to take me to the agency. I expected to have the Yaris ordered but got a similar model with a Kia. Competent and dedicated staff. Clean vehicle except for the interior windshield which had been cleaned quickly. State of play with photos by both parties. Return of the vehicle in good and due form. Explanation provided on bank imprint freeze. Nothing to say about the service. I advise to take a more comfortable car because the so-called highways are not smooth and the back is quickly broken.
I will definitely return to this agency for my next trip.
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Very satisfied. Practical, efficient,.
Well advised
(Translated by Google) When we arrived, we were advised of a vehicle more suitable for our trip with snow tires and this proved useful during the last snowy episode in Quebec in mid-April.! Thank you for everything.
Very well
(Translated by Google) Perfect car for 5 (adults & older children) with luggage, no waiting on arrival or departure.
Perfect new car for our trip
(Translated by Google) Personalized reception at the airport
Very good new car
I recommend
Excellent !
(Translated by Google) Everything was in line with our expectations. Availability of the adviser and precise information given on site by telephone. Personalized follow-up of files during email exchanges.
We will not hesitate to renew the experience during a future stay.
Thank you for the welcoming.
Very good
Always carefree
(Translated by Google) I have trusted Authentik Canada for several years now to rent from Discount.
Never has a problem darkened my stay.
I highly recommend it
Stay Quebec
(Translated by Google) Jeep Compass requested but not available, we got a GMC Terrain instead. Very well ! Comfortable, reliable, 1600 kms done. Only complaint no can of windshield washer fluid provided.
Additional cost
(Translated by Google) Hello, I rented a car at a rate listed in the contract, prepaid, picked up the car - perfect right there. On picking up the car, the agency gave me a piece of paper indicating that I had paid for everything, so the balance to be paid when the vehicle was returned = 0. pay a supplement of 200 dollars that I cannot find in any clause of the contract, including the small ones, because I had picked up the car in Quebec and I dropped it off, as provided for in the contract in Montreal. Not happy with it...
Natalie
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Very nice experience
(Translated by Google) Fast support, good advice and we were upgraded, we received a Toyota Corola. Very nice car, no issues. Very large trunk to put all the luggage and small consumption which was cool considering that we were in New York with this vehicle.
Full satisfaction
(Translated by Google) Very good service. Free change to a brand new SUV. Discount on all-risk insurance because rental of more than 3 weeks. I had already rented from Discount and I will do it again.
Welcoming, surprise the car is a big Jeep Wrangler Sahara! it's fun!!
Car in very good condition, with a full tank, corresponding perfectly to my choice of vehicle.
(Translated by Google) Returned from Quebec to Montreal under the snow, I did not regret my choice of renting a 4x4 SUV! (Indispensable in winter in my opinion). Vehicle in excellent condition and fitted with tires that allowed me to never slip on roads that were not always clear of snow.
So very happy with this rental.
If I had to highlight one point for improvement, it would perhaps be the lack of explanations on handling the vehicle: I had difficulty opening the vehicle's doors and trunk (simple double click on the remote control, but when we don't know... we're looking for ????); I did not manage to use the regulator... (which worked because it worked once, but how?... I never managed to put it back.)
Finally, the car didn't have a luggage guard, which can be annoying when traveling, even if Quebec seems a very safe country.
So, despite some surmountable details, overall a very good experience with this rental company with very helpful staff. Very fast formalities in agency.
Pierre (tourist from the south of France)
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Nothing to say
(Translated by Google) Almost new and clean car.
The shuttle to the airport is a real plus.
Just perfect
(Translated by Google) Everything happened without surprise. Very nice staff
Practically new Jeep Wrangler delivered on time
(Translated by Google) Thank you for the punctuality and kindness of the people who welcomed us and who answered our questions.
Good experience
(Translated by Google) Rental meets my expectations! Quick check in and check out. Vehicle clean and in good condition. Consumption as advertised.
Very good experience overall
(Translated by Google) We went through Authentik Canada for the rental of 2 vehicles (picked up in Quebec and dropped off in Montreal). We have no complaints about this rental. Tiffany was always very available by email or telephone to answer our questions and guide us for the best choice to make in the rental of vehicles.
She found us the closest agencies to our accommodations each time to make things easier for us.
Ditto for Discount: they even picked us up at our place of accommodation in Quebec to take us to the rental point to pick up the vehicles. Picking up vehicles is very fast.
For the return, it was done at the bottom of a parking lot in a few minutes.
Only downside: a deposit of $350 is taken by credit card (so twice for us, one per vehicle). We were not necessarily warned that this deposit was going to be taken; and it took a week after the vehicles were returned for the money to be transferred back to our accounts. It's a shame because it's money that we had planned for our stay and for which we had to find another solution.
But to conclude, I recommend without hesitation Authentik Canada for this type of service ;-)
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Very good experience
(Translated by Google) Very fast. Remember to provide civil liability insurance, which is not always offered in the contracts.
Delighted with the "car rental" service
(Translated by Google) Speed, price among the lowest, good connection with the rental company. Almost new TOYOYA SIENNA 7-seater vehicle, excellent condition.
Very pleasant road trip because the car is very spacious, including with 5 adults and 5 suitcases, there is never a lack of space. Consumption 12litres/100km but the price per liter is very reasonable ($1.10 on average)
Please note that the GPS is optional ($17 per day). Fortunately, it works in any case very precisely. Additional costs can inflate the initial invoice, to be included in the cost of the trip (payment of these costs + GPS + fuel is made when the vehicle is returned).
Note that the rates are much more attractive via Authentik than directly on the rental company's website.
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