Car rental
Good
(Translated by Google) Nothing to say
Location impala Chevrolet
(Translated by Google) Superb car very comfortable with very secure guarantees
the pigeon does not always coo!
(Translated by Google) My opinion is not positive because I had reserved a car corresponding to my use in this country. I did not ask to be "upgraded"...this term is also contentious. Receive a Dodge going up to 260 KM/H for a speed limit of 100 KM/h ..... what interest?
In addition, this state-of-the-art car, including mine, was delivered without any instructions. Even the airport employees didn't know how to open the tank!!!! It took three days to find someone who knew how to turn off the overhead light. I'm not talking to you about the automatic defrosting of the mirrors lighting up and flashing on the dashboard by external cooling. LOL.. The worst is the overconsumption of fuel because this kind of car that runs under revs over consumes. Basically 60 dollars per day for fuel (I stayed ten days).
Of course, when I arrived, the attendant wanted to sell me some options, the funniest of which was the GPS.... off, this car has a Star Wars-style screen GPS. Apart from dismantling it with a shovel, I don't see how he could have removed it from the car.
I asked to have the car I had reserved but the attendant refused because he only had even higher models to offer me (SUV)
For my part, having rented cars from Mauritius to Guadeloupe via Greece, I will now know that you have to be wary of rental companies in the Americas.
[...]
medium
Perfect little car for a solo road trip.
(Translated by Google) Picking up the car at the Calgary airport was extremely quick and the drop off at the Vancouver airport even quicker. For my use, the car was perfect. Not very powerful, it felt in the many climbs in the Rockies. But since the speed was limited and I was very lightly loaded, it didn't really have an influence.
satisfied
(Translated by Google) Compact car. Unlimited mileage
Very satisfied
(Translated by Google) We had taken a mid-range car for our trip to Canada, it went very well.
We were able to easily travel from Montreal to Ottawa, Quebec or Tadoussac.
Picking up and returning to the airport is also easy.
Note however that if you choose the option of filling the tank on return by the agency, you will be charged the FULL tank, regardless of the quantity it is already in.
Overall we are very satisfied with this rental, the car was a Nissan Sentra and it suited our needs perfectly.
[...]
Perfect service!!
(Translated by Google) We had an almost new golf at the Montreal airport, impeccable service, car returned to the Toronto airport, GPS, second driver (wife), all at no additional cost.
I highly recommend Authentik Canada, I will rent with them again if needed without any worries.
Three weeks in Canada
(Translated by Google) Recent vehicle and compliant with my order
Super
(Translated by Google) The car indicated on the authentik Canada site is not necessarily the same as one has once there. We had a mitsubishi outlander. The reception at Avis was very pleasant and we got the car very quickly.
Experience to renew
Great first experience
(Translated by Google) Very good relations with Authentik for the reservation of the vehicle: attentive, reactive. In my opinion, more attractive rates than a direct rental with the rental company, without forgetting the comfortable and reassuring side. No difficulty picking up the vehicle in Quebec, some difficulty finding Avis in Toronto...we had chosen the Hudson Bay Center agency...you have to enter the public car park, located next to the Marriot car park. [...]
On point
(Translated by Google) Service to the point very well received by the staff who are very friendly and attentive. Easy procedure.
We were entitled to a vehicle upgrade, which made drivers and passengers happy.
Very good service
(Translated by Google) We are very satisfied, we were very well received and as a bonus a free upgrade. Very good value for money
I highly recommend
Nice performance
(Translated by Google) Beautiful Vehicle. On the other hand the engine is a little weak compared to the size of the car
Good service with Authentik, less so with the rental company (OPINION)
(Translated by Google) We had very good service with Authentik and the price was very cheap compared to what we found on the internet.
On the other hand, we had less good service directly with the rental company (AVIS) once we arrived at our destination. Indeed, the employee was very insistent to rent me a superior vehicle (SUV instead of compact) telling me that it was necessary to drive in Banff and Jasper. He even dared to tell me that as a Quebecer I knew nothing about this snow. In the end, the temperatures were above 20 degrees Celsius on average. Furthermore, the employee tried to charge me a "one way" fee, when it was obvious on the Authentik site that there would be none at this time of year and in this direction (Vancouver-Calgary). Again, I had to be insistent...
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Car rental for tourism in the Bas-Saint-Laurent from May 6 to 10, 2019
(Translated by Google) Car completely in line with our needs, impeccable and without history.
I particularly appreciated the availability at a hotel near the center of Quebec and the ride back to our hotel on the way back.
Very professional
(Translated by Google) Listening, in prices,
on class
(Translated by Google) thrifty provided me with a bigger car and with all the options an impala I congratulate marie-Andrée for her work
nice car
(Translated by Google) I enjoyed discovering Quebec in a jeep Wrangler rubicon.
Non-compliant reservation
(Translated by Google) We are unhappy because we did not have the reserved vehicle but a Volswagen Tiguan, smaller than the dodge caravan and we paid the same price as for the Dodge. We were 5 adults + 1 baby in his seat and we were very crowded with luggage and we were tight to see very tight.
Service excellent
(Translated by Google) Vehicle delivered to the airport, no waiting, competent person, easy to reach
To recommend
Good experience
(Translated by Google) No particular problem, everything went well. From the reservation on the site, the recovery of the car until its return.
The car was also very good, although with higher fuel consumption than we initially thought. This one was nice and full of options.
We are all happy with the experience.
Very satisfied
(Translated by Google) Very satisfied with the contact and the responsiveness of the contact at Authentik, the vehicle was a practically new Kia Sorento 7 seats.
GPS issue
(Translated by Google) The main tool we needed, the GPS was not available in the booked car. We therefore made the choice to pay a supplement for a vehicle equipped with a GPS. Despite the unexpected inconvenience, we are extremely satisfied with the vehicle we got.
Check up done without us
(Translated by Google) Reservation made with Thrifty:
We arrived at the Vancouver airport to pick up the car. A gentleman alone at the reception takes care of us, after the formalities, gives us the keys and the document concerning the car already completed! Check up done, showing two traces on the sides of the car (one at the front and one at the back) and that's it. Well ok we go to the car, we see that the traces are there. We take the road leaving the airport, and after several tens of minutes notice an impact on the windshield. No shock noise, we only drove in town so far... Impossible to turn around, we are already very far from the airport and have a long road to Jasper.
Our 10 days with the car go smoothly, it is clean (even if it smells of cigarettes, smoking and non-smoking cars could be thought of) it is very comfortable, well equipped, really nothing to say!
Restitution at Hertz (same company as Thrifty...?)
Come the day of the return of the car and, of course, the person goes straight for the windshield, and bim! See the impact! We explain the situation to him, he asks us several times if we were there to check in the car, the answer is no! In the end, he doesn't even go around the car for the bodywork..... he shows us that we must either pay for the repair, so $45, or leave it like that at the risk of paying $210 if the agency Vancouver does not agree with us... obviously the question does not arise, we pay them their $45 by clearly showing our dissatisfaction with the fact that the check in was already done and that on the D-day no one has could accompany us to look at the vehicle together. In the end, one of the people from Hertz was kind enough to give us 10% on the price of the repair.
This is a small downside, too bad because everything went very well with the vehicle.
[...]
Strong complaint finally to obtain a vehicle corresponding to our reservation
(Translated by Google) Not trying to meet the rental title? the first two people not responding to the rental title gave us the keys to a basic Mitsubishi Mirage vehicle (only one suitcase in the trunk?). After a strong complaint and a third person from Avis present who asked that we be delivered the right vehicle. Loss of 75'. This vehicle was dirty / registered in the United States with all the information in Miles? difficult correlation in Km/h, it met our request for the compact category. Unable to reach you, but they thought we were going to talk to you. We checked the car and reported the many marks/scratches/traces/small impacts etc... it is not the role of the renter. [...]
To recommend
(Translated by Google) My rental for 10 days between Toronto and Montreal went very well. Good communication with Authentik Canada, I recommend.
Very nice experience with Authentik Canada and Thrifty
(Translated by Google) I had a great experience with Authentik Canada and Thrifty for car rental. Customer service was responsive even when our flight was delayed 24 hours. I highly recommend Authentik Canada.
in the top
(Translated by Google) Very easy reservation via authentik canada then very fast recovery of the vehicle at the Thrifty agency with even the chance to have for the same price a car of the category above (rav4). Return of the vehicle very quickly as well. And no additional costs to pay.
Everything was perfect and the staff very friendly and smiling. I recommend