Car rental
Toyota car rental Siena
(Translated by Google) We were completely satisfied with the vehicle as well as the services during pick-up and drop-off.
Satisfied in the end, after a little discussion about the assigned vehicle
(Translated by Google) When we arrived, we were first offered a FORD Flex vehicle (actually a 7-seater vehicle for "community" type transport, bulky and inconvenient to park). After discussion, because at the start there did not seem to be an easy alternative, one of the customer advisers authorized us to choose ourselves from the fleet among two other available vehicles: a JEEP GRAND CHEROKEE suited us in all points and did our job very well: why not offer it to us straight away? [...]
New car (less km at the start 3000 than at the finish...)
Almost new car!
(Translated by Google) Easy pick-up at Montreal airport, waiting time a little long but commercial gesture from the rental company on the price of a full tank of gas.
perfect service
(Translated by Google) booking was easy even from abroad: We met at the airport. We also had telephone contact s needed. THANK YOU
Welcoming team
(Translated by Google) I had a new car. That matched buen my waiting comfortable car
Fully compliant
(Translated by Google) A bit of a wait at Thrifty (20 to 30 minutes), although we pre-registered online. The reserved Rav 4 is replaced by a brand new Nissan Rogue. We don't lose on the exchange! We can only recommend Autentick Canada
Car rental
(Translated by Google) satisfied with this rental
The welcome was warm and professional
The tourist office gave us good advice on the type of vehicle to take.
the best in my opinion
(Translated by Google) Car rented at very few kms, comfortable and without problems for rental
Car rental
(Translated by Google) Picking up the car in Montreal without any problem, however the delivery in Quebec is more difficult
Not enough explanations not easy to find the parking lot stressful
For the car no problem upgraded comfortable for 2 people
very good address
(Translated by Google) Located on avenue Mont.royal, the Papineau agency is very well placed with friendly and accommodating employees. we.a or pick up the car before the scheduled time and a small gesture of goodwill for taking additional options.
Very satisfied
(Translated by Google) No hassle with picking up and returning the vehicle
Reliable Rental
(Translated by Google) Be careful, to clearly specify the defects on the car because scratches were not mentioned when we perceived the car
Ah and GPS is not up to date...
Great no problem good price for canada/usa trip
Excellent experience
(Translated by Google) Car in very good condition and very friendly welcome.
I recommend without restraint.
Excellent proposition
(Translated by Google) Super smooth, from booking to taking the car to handing over, everything went super well!
Car rental report
(Translated by Google) We booked a Toyota rav-4 and finally got a buick 4x4. Very good car, top staff, very helpful and no endless waiting at the counter! The only negative point, they made us sign the vehicle papers at the counter without us being able to check the condition of the car, fortunately we had taken out excess insurance.
great ride comfort
(Translated by Google) we had an almost new Ford Edge AWD available since it had 1119 km on the clock, it's not the Jeep Compass. Fun car to drive with new safety technology (blind spot indicator, reversing camera). Trunk space corresponding to our expectations because we were 4 adults with luggage for 15 days of road trip.
Drop off clause in another agency very vague
(Translated by Google) We had the very bad surprise, once arrived at the Toronto airport and paid the rental fees of having to add fees to drop off the car in Montreal. These costs were not provided for in the estimate, yet it was indicated above that the drop-off would not be in Toronto but in Montreal. Also, a simple line marked Exemption fees Not paid is not enough, very vague and abusive. Finally, a car abandonment is not a car drop-off at another agency, it would have been better to include these costs in the quote because it was the initial request to have a full pre-payment. I regret this lack of information which I consider to be an abusive oversight.
[...]
No problem.... just no explanations when picking up the vehicle....
Very good rental address
(Translated by Google) serious company
Recommended for new holidaymakers
Perfect
(Translated by Google) The Montreal branch of triffty made me feel very welcome. The person who took care of my file was charming. I had a premium vehicle they upgraded me. Great car, we traveled in ideal conditions. Thanks
three good
Scam attempt
(Translated by Google) Thirfty tried to charge me for a scratch on the bumper during the car's detour. Scratch not reported because it is very dark in the parking lot and it is impossible to control the vehicle in good conditions when picking up the vehicle. This is very annoying and I therefore have a bad image of the rental company.
The car was also not clean inside.
Otherwise, it was a comfortable vehicle.
[...]
A very effective aid
(Translated by Google) A big thank you to Authentik Canada for the quality of its website which is particularly useful and well-informed for those who have to organize a trip to Canada. We were also able to obtain thanks to you an excellent rate on the rental of the Avis car, with pre-negotiated rates with the company (in particular on an upgrade because our luggage did not fit in the trunk of the car initially rented ).
Without a doubt, we will recommend your agency to our friends and we will call on you on a future visit to your magnificent country.
Thanks to the whole team !
[...]
Car rental satisfaction
(Translated by Google) Make my reservation easily on the site, quick response, and on site everything went well. Car in good condition, good reception and very fast car delivery.
Impeccable
(Translated by Google) We rented a car from the medium range: it was a 2020 Toyota Corolla LE, in other words, it still smelled like new. Clean vehicle with all the necessary comfort. No one at the agency tried to sell us an additional option, which I appreciate.
The only downside is that at the Toronto agency they didn't speak a single word of French.
Good follow-up, car ok, average reception.
(Translated by Google) No issues with the car. Good follow-up of the Authentik site, quick quotes and reservations.
On the other hand, at the rental company the reception was frankly average, the person who received us not being very aware of the terms of our reservation, and not very friendly. Inventory of the car done on a tablet without even going to see the vehicle, not very reassuring. Fortunately no problem on the way back, and the person who took care of it was a little more welcoming.
Minimal service though. But we were able to enjoy the country thanks to the car, which was in good condition, that's the main thing.
[...]
Car discount always disappointing
(Translated by Google) Rough support, really dirty vehicle, moderately pleasant staff, limited choice of vehicle...
Discount is once again not up to scratch... especially for the price offered Thrifty far surpasses them in service and quality.
Perfect with authentic canada
(Translated by Google) For once the rental company has respected my choice of brand (a jeep v6).... moreover authentik canada has been perfectly attentive and responsive, thank you thank you