Car rental
quality
(Translated by Google) especially since we were overclassified!
Small question: why 80 dollars withdrawn from the deposit without explanation?
Very good first experience
(Translated by Google) Very good first experience for renting the car. Our advisor was available to answer all of our questions. The exchanges with the rental companies went well and the car was rented and returned at no additional cost.
Location au top
(Translated by Google) Everything went well, the explanations were clear. We had a new car.
Great welcome
Very attentive
Car rental with Avis
(Translated by Google) My opinion is mixed. The wait at the agency was too long (over an hour). And the reserved vehicle is no longer available. So we received a larger vehicle, with a large displacement and therefore a HUGE gas mileage (and therefore higher costs). I neither recommend nor advise against this company. Could do better say.
With Authentik Canada everything went very well and I will use their services again in the future.
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We rented a Volkswagen golf
(Translated by Google) No problem with picking up the vehicle at the airport, very fast service. Very economical vehicle (low fuel consumption)
Simple and fast.
Exceptional service from Autenthik Canada
(Translated by Google) I travel a lot, for years, the hazards, my little galleys I know.
When we took our vehicle to Toronto (reserved with Authentik which offered a better offer), I had a doubt between the car offered and the one reserved (full size). A new car, Toyota Corolla, but considered too small for our family and our luggage for 15 days and 2500 km (intermediate category car on the Authentik site). The rental company assuring me that it was a full size car and having to hit the road, we left for Niagara Falls after having managed to close the trunk....
The same evening, I contacted Authentik, who took matters into their own hands and dealt with this problem seriously and efficiently. Passing through Toronto the next day, I was able to return this car and Thrifty apologized for the inconvenience, offered me the fuel consumed over the 2 days, provided me with a Nissan Murano V6 SUV, and icing on the gateau canceled my abandonment fees in Montreal (about 120 euros).
Rarely have I seen such quality of service, proximity and availability with the client from Emilie, our Authentik advisor.
So yes, go to Authentik for your stay or your rental in Canada, because in my opinion, it will be very difficult to have better service elsewhere.
[...]
carefree
Very satisfactory service
(Translated by Google) Vehicle delivered on time without waiting, simple procedure. Ditto for the return at the Montreal airport. I recommend.
Super
(Translated by Google) Good advice and no scam like in some countries.
Eastern Canada by Mitsubishi
(Translated by Google) Sub-compact automatic car that met all our expectations.
Good experience
(Translated by Google) Well advised by Authentik Canada, we rented a Dodge Grand Caravan from Sauvageau Montreal. It was perfect for 6 people + luggage. The delivery of the vehicle went very well as well as the return to the airport. Friendly and efficient team
Perfect car rental
(Translated by Google) Everything went perfectly whether it was from handing over the keys to picking up the vehicle or returning it.
Small flat, we would have appreciated that we were given some information on the operation of the car .... but we found how to do it ourselves.
Full made on departure almost empty on return. My husband and I were able to drive without paying extra. This Chevrolet Impala was very comfortable.
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Perfect
(Translated by Google) New car (Toyota Camry), spacious, large trunk for our 4 large suitcases. Reception, delivery and return of the car without problem at Toronto airport (in English of course, French they do not practice where little). When booking, we had taken the 2nd driver option and the full tank, we just had to pay for the gps ($14 per day). We did 3500 km in 3 weeks without any problem. To recommend. [...]
Excellent rental
(Translated by Google) Impeccable welcome and very good advice!! I recommend !!!
Scam
(Translated by Google) Your presentation of the estimate for a vehicle return on another site without expressly including the additional cost of CA$300 does not allow it to be compared to other rental companies (who include it in the advertised price). You have to make 3 or 4 additional clicks to find a PDF (knowing that the 'best price' is your advertisement, a discount on another site is more expensive than if you rent directly from thriffty)
In short, a total dissatisfaction to have gone through you, and a very limited practice on your part...
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Good experience
(Translated by Google) Very good new vehicle. Efficient
A moment of hesitation. When picking up the vehicle, the salesperson told me a return tax of 15 dollars because I was returning the car to the airport and not to downtown Montreal. This was not displayed during the rental. I'm waiting to see if I'll be charged.
Good
(Translated by Google) Rather positive experience even if we found our first contact in Toronto not very cooperative (T3). Our plane was 2 hours late due to a storm in Montreal, the rental company took a tone of reproach to point out to us that we would have must have been there at 8 p.m. We had a credit card problem (our fault, we had forgotten to select the world zone on our banking website and had stayed in the European zone.) The rental company just told us, "card refused" and he turned away to take other customers. We had to insist on having explanations and agreeing on another appointment the next morning. We were exhausted by the trip, it was for the 4 of us in the morning with the lag and would have appreciated a little more attention. Otherwise, impeccable car, no problem.
Very good contact with Chloé Corneiller, the adviser from Authentik, who advised us well and made changes with great kindness.
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excellent service
(Translated by Google) The car was perfectly prepared, the staff competent and smiling (on the other hand for drivers usually on manual gearbox, when taking control, it would be necessary to specify the operation of the engine brake on automatic cars).
Bon service
Overall decent service
(Translated by Google) Loc thrifty agency not easy to find.
Recent car, interior not cleaned.
When the vehicle was returned, no receipt (no proof that the vehicle was returned or that it was returned in good condition...): an email was to be sent to me within 1/2 hour...nothing received 1 week later!!
exceptional
(Translated by Google) quite affordable price. Including with excess insurance.
Agency perfectly located in the center of Quebec.
Board we did. Much cheaper than renting through a vehicle agency: Download the part visited on your GPS before leaving + take your own car seats. Tolerance since as a temporary tourist and in France/Europe too we take care of our children in road safety :-)
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Trip to B-C
(Translated by Google) We were supposed to have a Sinatra but when we got there we asked for a van and they agreed and at no extra cost. Very satisfied with the service. Thanks
Car rental
(Translated by Google) Perfect
Very warm welcome in Montreal as in Toronto
Car according to our request
We will recommend it
Comfortable and rental car very close to arrivals
(Translated by Google) Everything went well with the rental. The car was what we wanted: spacious and comfortable with room for 2 car seats.
Perfect
(Translated by Google) Collection and return of the vehicle: fast and perfect. We had rented an SUV, which turned out to be a nice new model with sunroof, navigation,... So better than we had imagined.
Upgrade
(Translated by Google) Good surprise when we arrived in Toronto, the rental company upgraded us to a Yucon XL. Admittedly more fuel-efficient, but 100% American Dream
Well equipped and comfortable car
(Translated by Google) Vehicle: Kia Forte
I'm delighted, the automatic transmission is super comfortable.
Rental no problem but...
(Translated by Google) The automatic gearboxes of our rented cars (Dodge gran caravan and Toyota sienna) have nothing to do with European BAs: hello consumption! And let's not talk about the cruise control which gets carried away at more than 20 km/h of the requested speed. But they are nice big cars with room for 5.