O Canada
Great Holiday
Enjoyed our time
A beautiful and grand custom-made adventure
(Translated by Google) In addition to the previous notice
(Translated by Google) Our trip went really well, no bad surprises with the reservations or the selected outings, the hotels were very well located with excellent services. Alyssa is attentive and very responsive in case of problems or changes. I recommend Authentik Canada for organizing your vacation with complete peace of mind.
Great road trip
A very beautiful trip
(Translated by Google) Hotels always very well chosen, only small downside, while breakfasts were served in the establishment, we were not able to have them in the reservation at each stage. Each stage had a particular charm, the chosen excursions very well organized and the perfect welcome each time. Very good follow-up of the file by the Authentik Canada team. Thank you for this great experience [...]
Perfectly organized trip despite some hotel problems
(Translated by Google) Five days in New York are a minimum, the visit to the major Canadian cities, Montreal, Quebec, Ottawa and Toronto is essential and deserves the support of a local guide. However, visiting the parks between Quebec and Ottawa (9 days for us) can seem boring because it is repetitive. Be careful to request and check your hotel bills before each check-out, it is essential because we have had some setbacks with overbilling which Authentik is in the process of resolving. We booked a local guide in each major city and they showed us places we wouldn't have visited on our own. The seaplane flight over the lakes and forest is a real experience to be had. When we moved to the English-speaking area, from Ottawa, we encountered exchange difficulties because English-speaking Canadians are resistant to French and make no effort to understand us or express themselves, it is a very unpleasant situation. even in a hotel of a French group, the Novotel of the Accor group in Toronto. [...]
Good services, but beware of declining quality
(Translated by Google) Very satisfied overall. Effective communication with our contacts.
However, here are some points to improve:
- Several changes of hotel or activity announced after payment, and choice of alternative to be made quickly.
- Several hotel reservations included a double room but with separate beds.
- Hotel Holiday Inn (Mont Tremblant), and Baie St Paul: service and standard below expectations.
- Guide absent from the meeting to visit Ottawa. Dubious rationale. Refund promised, but not yet received.
- Be careful with the "congestions" around Toronto and Montreal. We almost missed an activity, and the return to the airport for departure was very stressful. We should warn of the risk.
We used Authentik Canada for our first trip in 2007, the trip was better prepared and more satisfying.
[...]
Very nice trip
An unforgettable family trip, a very successful escape
(Translated by Google) We enjoyed the whole trip which allowed us to visit the big cities (Montreal, Ottawa, Toronto, Quebec) but also the great natural spaces and the smaller towns and villages.
The Laurentians and the helicopter flight over Mont Tremblant, Parc Omega +++, guided tours of towns, outfitters +++, from Niagara Falls to the whale watching cruise +++ and those in the thousand islands +++, everything was on top.
The small downside concerns the two-day stay in Orford...with less interest.
[...]
Our second trip to Canada after the one in 2019 - see you soon
(Translated by Google) We will be back for sure
An unforgettable experience
(Translated by Google) Very good stay.
It allowed us to see different facets of Eastern Canada between large American city, mountain village, lake, countryside, forest, natural park.
Hotels very well chosen and close to the main points of interest.
Awesome !
(Translated by Google) Everything went very well; From pick-up at the airport to handing over the keys to the car. we do not regret any of our choice of activities. We had a blast rafting, the cruise of the thousand islands was very pleasant, we were lucky enough to see whales in Les Escoumins. The road book is super complete, it helped us a lot in choosing our activities and meals. My only small regret is that we didn't stay a little more than 2 days out of the 15 days in the Eastern Townships. [...]
we were enchanted by this trip
(Translated by Google) We were delighted with our trip, which went superbly, and we were particularly spoiled by the weather.
Everything went perfectly with
- varied days (nature, cities, tourist sites)
- varied and very successful activities, all the reservations were perfect, the timing impeccable (city tours, cruises (Niagara, the whales, the thousand islands), zip lines, quad and seaplane.
- perfect accommodations, especially for the cottages that we prefer with a special crush on the Auberge du Cozy towards Mont Tremblant and for the hotels, the Mariott in Niagara and the Nakatam condo in Les Escoumins which are ideally located
We returned enchanted.
We have added an activity not offered by Authentik Canada which is really great: A 4-hour tour of Montreal by electric bike which allowed us to climb Mount Royal and visit very diverse neighborhoods (old Montreal, the city and its skyscrapers -sky and cultural places, the St Louis district ....) which would not have been possible on foot.
[...]
Comments on our trip O CANADA
(Translated by Google) We are generally very satisfied with the services provided, no difficulty with the various reservations, all the vouchers have been accepted, the guides punctual and competent.
Only one problem with the car rental which had to be changed on the second day following a tire pressure problem. Fortunately, this did not impact our program.
In Toronto, the Holiday Inn hotel is located in a street under construction and therefore we struggled to find parking, the hotelier should let you know so that customers are informed.
The reception which seemed to us the least sympathetic was that of the Chéribourg hotel in Magog,
One last detail about the Manoir Victoria hostel in Quebec which is accessible by a fairly steep staircase, and therefore unless we are mistaken, inaccessible to people with reduced mobility, which is fortunately not our case.
A particularly favorable review of the Auberge de la Muse in Baie St Paul for its charm and hospitality and also of the Comfort Inn & Suites Thousand Islands Harbor District
One last detail, the restaurants are in high demand and very early in the evening, so you have to have the reflex to book. .
[...]
First week happy, second week too many Kilometers
(Translated by Google) Mixed, first part with Montreal, Mont Tremblant, Omega Animal Park, Ottawa, Toronto (buildings) was consistent with the description of the road book.
Second part, Niagara Falls (day and night a show and the cruise too), then a lot of kilometers to go to reach the activities and accommodations. In Baie Saint Paul 3 times trips to activities (cruise of the high gorges "cancelled following the wind and in addition was only done on weekends and public holidays since September 1st)???? return to hotel, again the next day to redo the same road for Tadoussac (1 whale) back to the hotel, next day again part of the same road for the brown bear safari (magnificent) to then hit a lot of kilometers to get to Quebec (magnificent )
In short, a little disappointed for the second week given the too long trips via the highways.
[...]
Wonderful 1st experience
(Translated by Google) All in all a superb experience. Very satisfying activities, in particular the guides Michel in Montreal and Philippe in Ottawa for their extremely interesting visits. Special mention to our accommodation north of Tadoussac, one of the most beautiful places we have had the chance to go.
Small flat for our first Best Western hotel in Montreal, very noisy.
[...]
Family road trip from Tadoussac to Niagara falls of 3200 kms
(Translated by Google) We were well accompanied by Maryse for the organization of our trip during an email exchange and during 2 vision-conferences.
The trip went perfectly and we come back with images in our heads.
We really enjoyed the great landscapes, national parks and animals in the wild.
However, the large distances between each stage did not allow us to take more time on the secondary roads. If we had to do it again, we would do fewer kilometers and a few fewer stages. The almost daily change of hotel turned out to be tiring.
[...]
A beautiful Canadian parenthesis
(Translated by Google) We have just returned from Canada after 15 days of Roadtrip, Tanya who works for Authentik Canada played her role perfectly, she was always very responsive and we were able to count on her at every moment of the development of our stay, just like on site when we had a little problem with the car rental company...Thank you Tanya!
We really liked the cities of Ottawa and Quebec as well as the parks of Mont Tremblant and the Hautes Gorges de la rivière Malbaie.
[...]
Extraordinary trip!
(Translated by Google) Planning this trip and making it happen was a real treat! The roadbook allows you to target the things to do, between the proposals and the map of the cities with the locations of the proposals. Great trip, thank you for everything!!
Wonderful trip
(Translated by Google) A crossing of part of Canada in 2 weeks. Magnificent landscapes as far as the eye can see. Excellent family experience despite the number of kilometers we had pleasant weather.
Authentik, our dream director!
(Translated by Google) This is the second trip to Canada that we have made with Authentik Canada, and once again we are delighted!
After visiting Quebec in 2017, we discovered Ontario in 2019.
Our advisor was very attentive and very responsive in terms of managing our requirements. Very good time management, excellent advice, the road book is very well done.
The hotels are always well located, and if there is any problem, there is someone on the phone to find a solution.
In short, for us everything is perfect!
Our next dream is a road trip on the West Coast of the United States, and we will definitely call on Authentik!
[...]
great trip!
(Translated by Google) top organization, caring advisor and very good advice... hyper available. Thank you Andrea!
Perfect hotels, car, GPS, nothing to complain about.... to do again!
Stunning
(Translated by Google) A very good organization, a great itinerary, great memories!
I recommend ????
We have known Canada in its diversity between Quebec and Ontario
(Translated by Google) We did the route the right way considering the climate.
In the Eastern Township, the murals of Sherbrooke are worth a 3-hour visit on foot
Plan a substantial budget for parking and tips.
A team of professionals
(Translated by Google) Kudos to you for your professionalism
Thanks to you our trip went smoothly from start to finish.
A special thought to our advisor Casandra who managed our requests to make us a perfect trip according to our desire.
Extraordinary Discovery of this magnificent country
(Translated by Google) These 2 weeks have been magical, both the city and the countryside are magnificent places and must be visited.
Our favorite was in the Quebec region: the city as well as the bay of St Paul or even Mount Oford.
We had chosen the cruise to see the whales: wrap up well (we were freezing to death) but we were able to see them as well as seals!
Being able to observe bears so closely with such a passionate guide was really interesting.
The hotels were very good: clean, quality and large rooms, with a staff that was always attentive.
Small downside: the Bond Place hotel in Toronto did not have us either: The room was dirty when we arrived, the staff very unpleasant, and no parking time to check in to go to the parking lot reserved for customers (as a result, we we got a ticket)...
We also didn't like the Jardins Champêtres hostel: the welcome and the meals were magical, but we came across a room where the bed, the bathtub and the toilets were in the same room... not great.
In short, the activities like the trip itself were magical. Canadians are very nice people and their country is beautiful! We will surely come back to explore this country!
[...]
Disappointed and trip not optimized compared to travel
(Translated by Google) Places of interest are obviously good because that's where tourists go. However, the journeys between destinations are not at all optimized. Sometimes it is better around 5pm at the end of the day to already drive at least 1h-1h30 towards the next destination rather than driving 3h30-4h the next morning. With Authentik you are stuck there because they have reserved a hotel for you too far from the next destination.
In addition, the travel guide they give you is nothing exceptional for the price you pay in the end... If you buy the Routard or the Michelin book at 15 euros, it's even better because there are more stuff in it and great deals than what Authentik gives you. Moreover, in the Authentik guide, there are not always the addresses of the activities (or these are badly indicated), we had to try several times to find the internet to find out where the place is.
As for accommodation, ok they are well placed in relation to the place of interest but we were disappointed on several points. First Authentik prices are sometimes much more expensive than if you order yourself (that's why we ordered the maximum by ourselves by making a comparison). Then disappointment sometimes when arriving on site. For example: Lord Elgin: it was not the same as in the photo at the level of the room received. Bond Place Hotel: room was not washed when we arrived, floor was sticky say we were told room was ready. In addition, Authentik had not taken the option of the room with wifi. If we wanted it, we had to pay $12 ourselves. With the price we pay with Authentik it is amazing that we are not entitled to wifi.
As for our "advisor" (whose name I will not mention), also very disappointed. This one took a long time to respond to our requests, there were ALWAYS errors or "oversights" in the quotes we received. We had them without overdoing it 6-7 different quotes before getting what we requested saying everything was clear in our emails. To believe that she was in a hurry to conclude and that we pay. Again, with the price they ask us, it's crazy that there are so many errors in the reservation and that we have to check everything carefully.
To summarize, I will say that Authentik is very very expensive compared to what it really is. We expected a lot from the "travel guide" and the accommodations booked through them and we were disappointed on both counts. This is not suitable for young people up to 45 years old because it is much more efficient and cheaper to organize your trip yourself. I would say that it is more dedicated to the elderly who have no desire to organize anything at all (and even more because at each destination they will have to read the guide and decide on the activity to do) and who don't care about the budget at all.
[...]
wonderful family trip, discovery of super welcoming Canadians (in general) and very beautiful landscapes and very diverse cities
(Translated by Google) We left at 6, aged 10 months to 89 years old, in a mini bus through eastern Canada which we were all discovering for the first time.
we loved the canadians and their benevolence as well as everything we discovered in the country, the region of Montreal, the region of the thousand islands, the niagara falls of course, the mont tremblant, in short our whole journey.
I would like to thank ALLYSON KELLY who left your company and who was attentive, attentive, efficient and adorable throughout our preparation.
it is her whom we rate and not her replacement, we do not know Christina (who is certainly equally competent)
[...]
Superb trip both in terms of organization, landscape, people and wildlife encountered
(Translated by Google) This 3 week trip through Quebec and part of Ontario was superb. Everything went very well from start to finish. We preferred stopovers in small towns and inns on a human scale with superb, very attentive hosts who gave us by far the best breakfasts compared to the "chain" hotels in the big cities. If we had to redo such a course, we will specify it in advance. We also think that it is necessary to privilege circuits minimizing the passages through
or close to big cities (Toronto, Montreal) to get from one place to another if you don't stop in these big cities. Indeed, it would avoid traffic jams, because in August there is a LOT of work on Canadian roads, especially in town ... with their consequent traffic jams.
[...]
perfect first "discovery" trip
(Translated by Google) very good organization
the perfect and multiple accommodation and often very well placed
very useful and perfect road book
pay attention to the distances, we always want to see more but over a short period, the connection routes are substantial and intersect on certain circuits
good advice on the place,