Car rental

Car rental

(Translated by Google) Competitive price. Convenient airport location with easy pick up and return. Clean car and courteous staff.

10 day stay in Vancouver

(Translated by Google) Everything went as planned. We were treated to a new and better car than the one we had reserved. Quick pick up and return. Everything was perfect for us.

Car rental

(Translated by Google) Hello,
We finally got a Volkswagen jetta instead of the Chevy. She was in excellent condition.
We were very satisfied with the good service from Authentik and that of Chloé.

I will do it again with Authentik, without hesitation!

Luxury car

(Translated by Google) Hello, the whole reservation on the Authentik side went very well, very professional, hassle-free. On the side of Avis, it went well, except that I don't think I had a Deluxe car (Chrysler 300) as stipulated in the contract, We had a Chevrolet blazer, and we didn't want to go back to see the clerk to let him know, because there were a lot of people at the counter But all in all, the experience was pleasant
Thank you to your team, you will be the first place I will check for my rentals in the future. [...]

Rental of a car (Toyota Corolla 2021) for 10 days

(Translated by Google) Super nice rental experience. Take possession and return of the vehicle quickly and without problem. The car was practically new, so very clean and without any mechanical problems. Price well below the competition. Very pleasant staff. I highly recommend

Excellent!

Excellent

(Translated by Google) Car in good condition, spacious, and economical. Just perfect.
On the other hand, Avis sent me another invoice for $249 despite the fact that I had paid a full tank of gas to return the rental on departure. Thanks

Car rental between Calgary -Vancouver Service A1 d'Authentik

(Translated by Google) The car was perfect for our road trip. We finally got a hyandai Palliser. Good size and comfortable.
The only downside was the wait time at the Avis counter in Calgary. We waited at least 1h -1h15 before being served.

Excellent service

Perfect rental!

(Translated by Google) We loved our experience. The vehicle we had was practically new (5000 kilos), was clean and we had no difficulty in taking possession and returning the car. Everything is done quickly.

Excellent service

(Translated by Google) I had reserved a sonata and they rented me a new Toyota camry with only 400km for the same price. Great reliable car, and we had minimal waits on pick up and no waits on return

Thank you authentic canada

Excellent company

Disappointment

(Translated by Google) Big disappointment on my part for the AVIS rental company. The delivered car was defective from the point of view of the air conditioning. It wasn't working at all. After several calls to Avis in Calgary, Banff and Jasper nobody wanted to change the car. I will make a formal complaint to customer service and request a refund. I paid a big price for a car that had to have all the features working.

However, I had an excess of service with Authentik Canada. The advisor was very responsive when I sent messages! [...]

From Calgary to Vancouver via Kelowna

Finally met expectations

(Translated by Google) The vehicle was not available, after the wait they offered us a smaller vehicle than reserved, had to argue twice to get a vehicle such as the reservation which was already available when we arrived at the avis office.
Employees were not happy with the return to Vancouver vs the takeover in Calgary.

The trip went well. We had fun.

Thanks [...]

Thanks for the great service.

New and compact car.

(Translated by Google) It was very pleasant to use this car for our trip to Tofino. The service in Victoria met our expectations. Thank you, Nadia & family.

Super

(Translated by Google) Very good service

Versa Sedan Car Rental 2021

(Translated by Google) I liked the service with you, I will definitely recommend it. Thank you very much, thanks to you, my stay was affordable, comfortable, in addition to being well informed of the procedure and the contract to be signed. Service that responds quickly to our questions. Thank you so much.

very happy with Authentik canada but much less Opinion

(Translated by Google) I warmly thank Authentik Canada for processing my request and following up on my file.
On the other hand, perhaps you can point out to Avis Car Rental their lack of professionalism with regard to this vehicle reservation.
The car chosen was a Hyundai Sonata or equivalent and we had a Hyundai Venue which is well below the Sonata since it is from the same manufacturer and therefore not equivalent. My interlocutor did not want to know anything (perhaps I should have insisted more).
We were 5 in a very small vehicle with luckily only cabin luggage.
Nothing to complain about the car itself (new, very clean...) but it was not what was expected. [...]

Road trip with our love Corolla

(Translated by Google) When we arrived in Calgary, we had no idea that a love story was about to come to life. It was only when the Avis branch agent assigned us our magnificent Corolla, only a few hundred kilometers old, that our heart leaned towards the softness of its immaculate white bodywork. />
When we left, we were thrilled with the multitude of technologies offered by said vehicle. However, it was not until we embarked on the main road that we saw all the love that this vehicle could bring us with its smooth driving, its automatic cruise control which slows down and re-accelerates according to the traffic ahead and its agility to prevent you from taking the scenery with line tracking technology. We spent 2 weeks in his company where we lived beautiful intimate moments.

On the way back, it was a heartbreaking moment since the recovery agent was rather directive, so our love ended coldly and we watched him go away as if we had not just done a few thousand miles together.. .. [...]

Perfect

Very good on some points, possibility of improvement

(Translated by Google) For the price and the trip planning: very good.
For support / advice during an incident: possibility of improvement (instead of being in defensive mode about their own insurance coverage, they could have recommended that we contact our credit card and fill everything in following the incident report available in the glove box of the rented vehicle).
[...]

Nice vehicle but does not have the latest technology

(Translated by Google) The Dodge Grand Caravan is spacious but it didn't have access to Android auto or Call car play. which is a must for road trips, the quality of the integrated screen is ordinary.

Very satisfied

(Translated by Google) Nice car, fast service

Very good experience, I recommend 100%

(Translated by Google) Very good experience with AutentikCanada for car rental. The prices were very competitive compared to the usual rental companies, especially since we picked up the car at point A and returned it at point B.
The car was in line with all expectations, clean, good condition, quick and simple reception and the price without surprises (addition of insurance or other costs ..)
Also excellent communication with AutentikCanada staff, thanks to Miss MANON THÉZÉ for the follow-up. Fast, efficient and very courteous follow-up, clear answer, thank you very much Manon!
Thanks to Autentik Canada we had no bad surprises during our vacation.
We will use Autentik Canada again in the future and recommend them 100%! [...]

Not the requested vehicle

(Translated by Google) We had gone through Authentik Canada in order to absolutely have a minivan and the prices were better with them. We had confirmation and had booked 3 months before our trip. Arrived at destination, there was no minivan. Nius had to lose 2h30 of time on our trip to find a possible solution. Avis says the error is from Authentik and Authentik says otherwise. We couldn't get a minivan because none were available. Our advisor was on vacation when the problem occurred, we had to deal with her replacement who tried to find solutions and even forwarded the email to Avis to show them that it was their mistake. She was very nice. Avis offered us small SUVs that were too small for our family, after several hours of waiting, they finally offered us a bigger SUV but still with 5 passengers. Our boy was supposed to come and join us, pretty happy that his ticket had become too expensive to come and join us, because there would have been no room for a 6th passenger. [...]

Very satisfied!

(Translated by Google) Excellent service from Authentik Canada and Avis counters.

Service impeccable

(Translated by Google) I got a quality of service beyond my expectations. The car I was rented was actually a nearly new and very clean Volkswagen Jetta of the year. The pick-up was very simple, as was the delivery. When I arrived at the airport, an agent came to meet me to help me unload the suitcases and collect data on the car. After that, it was all over! Shortly after, I received an electronic invoice which showed a zero balance. Any concerns I may have had with the rental service found a happy solution. Hat. [...]