Car rental
Very good experience
(Translated by Google) Very good experience: availability and kindness of the interlocutors, excellent vehicle, affordable price...
Only problem: your Hilton agency in Quebec is VERY difficult to find!! Deserted hotel (because of the strike?), no signs, a small room in a corridor, not indicated...
Phew! I hope the situation is only temporary!
An exceptional agency
(Translated by Google) We went through Authentik for a Calgary-Vancouver car rental. The service was quick, courteous and personalized. We benefited from a very favorable rate. In addition, at our destination (Vancouver), we called on Authentik (Montreal) for information on certain activities. The agency answered us with accuracy and very quickly.
Service impeccable
(Translated by Google) Surprise when I arrived in Montreal, Dollar upgraded me and I had a better quality vehicle all week ….ideal to travel to Quebec????????
Nothing negative to mention!
(Translated by Google) We rented a rental car (with Avis) from Vancouver to Calgary and I have nothing negative to mention. The car initially chosen was no longer available from what I understand, but another "replacement" car was offered to us and it exceeded our expectations. Everything was very good and no hidden fees as much on their side as on the side of Authentik Canada. Other than that, Authentik Canada gave me great customer service; the agents with whom I spoke take the time to explain well and listen to their clients. I recommend. Thanks a lot! [...]
Easy to book, but charge on arrival
(Translated by Google) A mixed experience because the reservation of the vehicle is done very easily on the Authentik Canada site with very regular follow-up.
However, once there, the agency told me that the additional driver fees supposed to be free are payable and that there is therefore $280 at my expense. Difficult to manage the situation in English and from a distance. Awaiting refund from Authentik Canada.
The car was actually very pleasant and met our expectations for a 3-week road trip.
[...]
Rental Victoria-Vancouver return
(Translated by Google) Best value for money for picking up and delivering to a different location.
Very well
Carefree
(Translated by Google) We were supposed to have a jeep compass but we got a Ford Escape.
But everything went well, pickup and return of the vehicle
Thanks
Rental in Vancouver
(Translated by Google) The experience was very easy to pick up and return the vehicle
The changes requested were very well recorded and no problem with the employees at Avis
Hyndai SUV trip
(Translated by Google) A great vehicle to be integrated into Canadian traffic, and its road spaces: a bend a long straight line for miles.....
Car
(Translated by Google) Thank you very much we had a very nice trip 10/10
Authentik Canada perfect service
(Translated by Google) Very good experience with Authentik Canada services! Reservation at very good prices but above all a real follow-up! Bravo and thank you to Marie-Andrée!
See you soon
Very professional
Vehicle rental Quebec city
(Translated by Google) Very well.
Great welcome and very good service
(Translated by Google) Vehicle recovered quickly and easily.
Friendly welcome and easy return.
Irreproachable rental
(Translated by Google) Very satisfied with the service:
rental as requested.
Perfect for 4 adults with luggage
Dissatisfied
(Translated by Google)
Here is a summary of the bad service we had with AVIS
1) When taking possession of the car, it took 45 minutes to fill out the papers, the manager having taken over 3 times to fill out the papers.
2) we are told that the GPS is included... ok then... but when the documents are printed, we are charged $114 for the GPS. The manager does not want to redo all the papers a 4th time and he says that we will be reimbursed... The reimbursement will come after 5 days...
3) You have to take possession of the car in an underground parking lot, arrived at the parking lot the ticket we had been given to get out does not work, lots of cars behind us ... a problem that will last 30 minutes before a parking manager comes to pass us by saying it often happens with AVIS
4) The car smells of cigarettes, which is forbidden
5) After a few minutes an indicator in the car mentions that the maintenance service IS DUE... This message will flash every day...
6) On the return of the car they want to charge us $14 for parking when we took possession of the car in Vancouver, we will succeed in having this $14 canceled after 15 minutes of discussion.
In summary, we are TOTALLY DISSATISFIED with AVIS' car rental service with you.
Christian Perron
[...]
Wonderful Trip - Western Canada
(Translated by Google) Our Avis car reservation through Authentik Canada was done in a professional and hassle-free manner. Authentic Canada gave us excellent service and it is without hesitation that we recommend this agency. Daphné Gagnon is a conscientious and professional person with whom we had excellent service.
Road trip in BC.
(Translated by Google) We had a Nissan Rogue. Very comfortable, spacious and really not gluttonous on gasoline.
received with a smaller car than expected.
(Translated by Google) I could not have the car on the day of my arrival because of a problem with my credit card, the person at the counter did not want to know anything when the rental of this car was already paid for, card borrowing system unsuitable banking.
Very spacious vehicle
(Translated by Google) Very spacious almost new car. Too bad the GPS we had requested was not up to date. Luckily our rental car had one.
Tariff and Service A1
(Translated by Google) From start to finish, the follow-up was there. Thanks!
Cana21Mar
(Translated by Google) Very successful rental, very clean and very recent vehicle except that it was not a jeep compass but a Ford escape.
Mazda cx3
(Translated by Google) Super bon service
All were perfect.
(Translated by Google) Really all perfect car as wanted. The car was going very well.
Rental of a minivan
(Translated by Google) The price was much cheaper than with other suppliers and it was no surprise! Impeccable service for both check in and check out! Definitely to do again!!
Overall very satisfactory service.
(Translated by Google) The pick-up in Vancouver went well despite the rather limited assistance from the team on site.
The vehicle provided was very recent and gave us complete satisfaction.
The return procedure at the Calgary airport was very simple, quick and efficient.
Satisfied
(Translated by Google) Satisfied with the proposed car, in automatic with cruise control it is so pleasant for long journeys ????
Excellent
(Translated by Google) Attractive price. No added surprises afterwards. Quick responses