Car rental
Surprises
(Translated by Google) 1) We were offered a Kia Soul which is less spacious, but given the rental company's embarrassment, we accepted since there were only two of us;
2) We were offered additional insurance, scaring us a little if we needed a tow truck in particular and that in the event of a claim for the reimbursement of the deductible to be paid to Thrifty, we would have to see with you, Authentik Canada (?);
3) We quickly realized while driving that the tank was not completely full;
4) There were some scratches on the car, admittedly minor, but not reported on the condition sheet. As a precaution, we had to have someone come before leaving.
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Car Rental for the Canadian Rockies
(Translated by Google) We were very happy with the car
On the advice of the person at the Dollar counter, we were rented a small SUV (Chevrolet EQUINOX) and not the small compact. We had a discount on the supplement to pay compared to this one.
The car was very clean, new, very comfortable and fitted with snow tires which came in very handy when driving in the Jasper and Banff parks.
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Simple and perfect
(Translated by Google) We were satisfied from the beginning to the end of the vehicle rental process.
The information is simple and complete for pick-up and return, we felt safe.
Our trip to Western Canada was a success!
Keep your promises
(Translated by Google) When you take a car reservation 6000 kilometers from where you live, you have a big risk! Not to realize the circuit that you have concocted for several months. There everything was perfect.
Car rental
(Translated by Google) Very good exchange with Daphne.
Thank you for everything.
Excellent service
(Translated by Google) The small agency in Quebec is managed with a master hand by all the staff. It's simple we had a perfect experience.
Change of car from Herts to a Nissan Almera
(Translated by Google) The Nissan car was equivalent to the Toyota. It was automatic which is very appreciable when we drive a lot in an unfamiliar country. The availability of the vehicle was quick at the agency in downtown Montreal as well as its delivery at the Montreal airport.
Be careful to check the car before taking it
(Translated by Google) When the agency gives you the car, they claim it's immaculate even though it's full of scratches.
Very satisfied, pity that the cleanliness sinned
(Translated by Google) I picked up the vehicle at the Toronto airport. I found that I had been upgraded. Good news because the vehicle is larger and above all more comfortable! However, very happy not to be the main driver because some car parks are a bit narrow.
My experience would have been great if the vehicle had been clean, especially in times of Covid. For example: mask of the previous occupants, traces of coffee, small debris in the doors,...
Note the ease of picking up the vehicle and depositing it
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Incompetent
(Translated by Google) Bad reception, Vehicle does not comply with the inspection sheet because damaged on the passenger side. I had it noted on the inspection of the vehicle and a few days after the return of the vehicle I was informed that I had damaged the vehicle on the passenger side!!! In addition, I had to go to a Ford garage 3 times to operate the GPS system from my mobile phone (which dates from January 2020) [...]
Car rent
(Translated by Google) The rental of the vehicle was in accordance with the reservation. The pick-up and return were very easy. The rental price was very interesting in terms of value for money.
excellent help from Chloe on the management of the locatipn
(Translated by Google) Nickel car (6000km) in perfect condition
But above all help from Chloé from Authentik on the management of the contract, having lost my driving license, it was necessary to cancel the contract in my name and find another one in the name of my son (under 24) 2 days before leaving.
Chloe was excellent with an Olympian calm!
reassuring to go with them.
it was my 2nd experience with Authentik Canada, and I recommend them!!
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Perfect
(Translated by Google) Everything is as ordered. No unpleasant surprises and everything was done quickly without any problem
Efficient and courteous service
(Translated by Google) A good experience in general. The economy model is a Mitsubishi Mirage, which is a very disappointing car, but hey, the price was reasonable. Good service at the counter, easy return.
very satisfied
(Translated by Google) Thank you for your help and support for the preparation of my vacation. I recommend your team to everyone!!!
Cchayer
Surprise upgrade
(Translated by Google) We were surprised to pick up a Mazda CX-5. The person from the Montreal agency was very welcoming. We returned the car to Toronto by simply returning the key and giving the mileage.
We had planned the road-trip last year and postponed to this year due to covid, our 2 contacts with Authentik Canada were very friendly, thank you to them.
Very good in every way.
(Translated by Google) Good welcome. Good car. Efficient. Punctual.
Very well
(Translated by Google) We were upgraded to a newer, more spacious and better equipped car than the one we had chosen. The professionals were pleasant and responsive. The rental went smoothly. I recommend.
Location au Top
(Translated by Google) We were very well followed for the preparation of our trip. Thank you very much Chloe
Very satisfied
(Translated by Google) Car recovered easily and quickly, simple and precise explanations, I recommend car rental with Authentik Canada
Attention at Thrifty Option "Prepay the fuel" SCAM!
(Translated by Google) When renting the attendant offers me the option "Prepaid fuel". What am I asking? In summary I understand that if I bring the vehicle back with less than a quarter of gas in the tank I am a winner compared to the market price of gasoline, offer price $66.55 or $1.21 per liter, it seems logical and right! Result: when I return, I am billed $66.55 plus, and yes!, $30.02 in taxes! I had not been told about 45% taxes! Which is to say that even with the tank completely empty (its capacity is 55 litres) I paid the equivalent of $1.76 per litre. The attendant explains to me with a smile that we are in Quebec! What, that explains that we can say anything! Beware of these offers! [...]
vancouver
(Translated by Google) in addition to the rental price
very interesting
I had the pleasure of having a more upscale car than expected :)
Thank you I will use your services again
Completed contract
(Translated by Google) I had rented a Ford Edge; as often I did not have the requested car but its equivalent; a Mitsubishi Outlander.
It was very good. The contacts were pleasant.
I don't regret choosing this rental company
Car Rental Reviews
(Translated by Google) Van Chrysler rental. Car in perfect condition, very comfortable and plenty of room
Too bad there was no GPS because coming from Europe, we had no mobile data on our GSM. By unloading the Google maps, we were still able to get by.
perfect
(Translated by Google) Very interesting price, good car, speed at the reception, friendliness of the staff... perfect!
We would have liked to extend the rental period by two days, but the advertised rate was too high ($450). We could have rented another car, but visiting Montreal without a car was a much better option (bus and metro network at the top).
We will return!!!
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I didn't get the car I wanted
(Translated by Google) My only regret is not having had the Jeep compass
Very good experience with you!!
mediocre reception but agency located in montreal (practical)
perfect
(Translated by Google) in all respects perfect value for money excellent attentive staff available and very friendly!! I highly recommend and coming to Quebec every year I will always go through authentik canada !!!!!!
Excellent service!
I will never pass by thirfty again
(Translated by Google) bad reception
Wrong vehicle
Very expensive and highly taxed