Car rental
car not perfectly maintained, extra costs, charming staff
(Translated by Google) Hello, when picking up the vehicle and returning, the staff were charming.
2 annoyances however:
- The driver's side windscreen wiper was worn and gave way during the first use in the snow, putting our lives in danger because we were driving on the highway. On the first exit, the garage did not have the part and I had to take the night road for 10km without a driver's windscreen wiper (a very small space of view thanks to the second windscreen wiper!) to the next station where I replaced it at my expense. When the keys were handed over, the lady could not do anything because the vehicle pick-up agency was not.
- Less serious because not at the risk of our lives, an additional cost of 35 dollars at the airport during the pick up! Unpleasant.
SVL
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Experience consistent with what is advertised with real profession
(Translated by Google) No waiting (maybe a stroke of luck), helpful and friendly, car clean and in perfect condition. Speed and friendly welcome at the return of the vehicle too.
Perfect
negotiated rate efficiency
Very good experience
(Translated by Google) Out of peak season, spacious car, very nice people at the reception, everything went very well
Excellent!
Very good car, impeccable service
(Translated by Google) Recent car in good condition. Ideal 4x4 SUV’ on snowy roads. Android auto compatible. Very practical for a country that we are discovering. Easy return without formalities. Small supplement following the taking of an option offered by the rental company for assistance in the event of a pb. Not used but I don't regret it because a pb can easily happen given winter traffic conditions in Canada. I recommend especially with the competitive rate offered by authenticcanada [...]
Easy
Fast, efficient and very good communication
(Translated by Google) Daphne was really great, she was very responsive and helpful. She is an excellent companion, I highly recommend her.
Canada is a soothing country, a breath of fresh air, looking forward to coming back!
Very good service!
(Translated by Google) Very good vehicle, good handling which makes driving easy on mountain roads. Sevice A1 with Authentik as well as at the Avis rental counter. The best rates! Thanks !
close to the airport
Very well
According
(Translated by Google) Ease of extension at a lower cost
Very good organization
(Translated by Google) Very good experience, everything was perfect. No problem picking up the car and returning.
Vehicle adapted to the intended use
(Translated by Google) A 12-day trip in the province of Quebec, the vehicle proved to be suitable for cold and snowy weather conditions, especially in certain remote areas.
excellent
(Translated by Google) clear, simple and good value for money
Dangerous
(Translated by Google) Vehicle rented without snow tires in the middle of winter!
better than expected
Excellent
(Translated by Google) Everything was perfect
Authentik Canada very serious.
(Translated by Google) Authentik Canada is very serious and competent. Arrived at Avis to pick up a Jeep Grand Cherokee and GPS, we were given a Hyundai Santa Fe and no GPS (I had to claim it). Too bad we didn't have the reserved car.
RENTAL TO AVOID
(Translated by Google) Arrived 2 hours before the scheduled time, the rental company did not want to give us the car unless he charged an extra day….
Very good value for money
(Translated by Google) We were upgraded, we were even offered an SUV for a reservation of a compact. But be careful, visa or mastercard insurance does not cover 4x4s. So we had a Corolla. Perfect. No additional cost at the counter. I recommend +++
Service meets expectations
(Translated by Google) Service meets expectations.
Very good quality and comfortable vehicle
(Translated by Google) Too bad we didn't recommend that we take a car that was a little more suitable for our trip (snow weather: 4-wheel drive for optimal comfort) but a good quality vehicle and a good experience!
Satisfied with the rental
(Translated by Google) Reasonable price compared to the competition, on the other hand the rental company tries to place insurance
once again reservation at the top
(Translated by Google) New reservation with Authentik Canada and once again on top. Impeccable communication, super friendly and responsive contact. I'm preparing the next one for this summer. Don't change anything good
Impeccable
(Translated by Google) No worries, immaculate car. Perfect price and service
I will go back to Authentik.
In winter even a 4x4 = winter tires
(Translated by Google) I had reserved a 4x4 to be safe on the road but I thought that in winter even in Calgary the vehicles were equipped with winter tires and well not.
In addition the 4 seasons were almost at the limit of their life
The vehicle had 68000 km with original tires
In short, not really great when you go to the rockies to ski
Autentik should have advised me of this… with winter tire option….
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R A S
(Translated by Google) Great, nothing to say
Great vehicle but...
(Translated by Google) The Authentik Canada experience is perfect as with every rental. The vehicle fully met our expectations, but to rent we asked to add more than $160 of insurance not included in the initial rental. Despite our astonishment, the voucher and the invoice, we had to pay this supplement.