Car rental
Few staff at the Avis center Quebec site
(Translated by Google) In the Hilton Center Quebec Avis site there is only one person in the office and no one in the parking lot. So they are not able to manage the unexpected. My car didn't have the cargo cover I needed. They changed my car for another rather dirty one (interior and exterior), and I left without the updated documentation after several round trips to the parking lot, and enough delay. If possible it is better to rent at the airport.
Also, they don't know how to manage vouchers well and I had to argue enough not to sign the contract options.
In the end, the trip went well, but the worry remained.
I thank Authentik Canada for its intervention to reassure me.
[...]
Reviews on Thrifty
(Translated by Google) Everything went well, the return of the vehicle to the Vancouver airport was quick and uncomplicated. Satisfied overall.
Everything went as planned.
(Translated by Google) Excellent 1st experience with Authentik Canada
Perfect !
(Translated by Google) New car ready on arrival at. No waiting. Quick return to Calgary.
Excellent
(Translated by Google) Fast vehicle pick-up and return
New car of higher range than requested
Staff friendliness
Very good service
(Translated by Google) The service was excellent and the staff attentive.
good car
(Translated by Google) Location of recovery of the vehicle a little difficult to find because the entrance is in a building and there is no information
Satisfaction
(Translated by Google) Left for a journey of 2000km, 6 on board and 4 large suitcases plus backpacks. Van of excellent quality, reasonable consumption (9L) corresponding to my expectations. Correct service from the THRIFTY agency.
Good experience
(Translated by Google) Easy recovery and return of the vehicle
Very well equipped vehicle.
We will call Authenthik Canada again without hesitation on a future trip.
Car rental
(Translated by Google) Good from start to finish. Very good advice for a road trip.
Disappointed
(Translated by Google) the vehicle was clean and fitted with many options, but had a mileage of 55,000 km, the driver's seat was VERY tired and ESPECIALLY THE PREPAID GPS OPTION did not exist. I discovered it at the vehicle pick-up, back at the counter, I was able to get an OLD 'GARMIN' Mobile GPS which was very useful to us .......
Perfect Chrysler Pacific Lease
(Translated by Google) Nothing to say about the vehicle or the staff supervising the rental
Very well
(Translated by Google) Good price zero hassle
EFFICIENT AND PRACTICAL
(Translated by Google) THE road trip ideas helped me to realize my journey. the car rental was efficient and economical. the only problem was perhaps the incentive on the spot to modify the category of car rented which did not seem necessary to me at the end of our journey.
Very satisfaying
Car reservation
(Translated by Google) Having reserved a Kia Rio model car at Trifty on our arrival at the Montreal airport, we were very surprised to be offered a Kia Picanto, a model too small for our needs.
After a few discussions, about 15 minutes, we were satisfied and left with a Kia Soul at no extra charge. We then traveled 2000 km without any problem and were very warmly welcomed on our return.
A little disappointed at first but very satisfied afterwards.
For our stay we used Authentikcanada's proposals a lot and we are very happy with their service.
[...]
VERY SATISFIED
(Translated by Google) Despite a plane delay of 48 hrs, we were able to change without problem with a higher category vehicle.
Very attentive and efficient staff
Thanks
Nissan Kicks
(Translated by Google) It was a very popular vehicle, very good handling in British Columbia, we loved this vehicle. The service of the agent at Avis, very professional and kind, everything was beyond our expectations, Thank you
Rough start
(Translated by Google) Ok for everything except the pick-up of the car, it was supposedly new but in fact damaged / scratched / dented everywhere, we had to ask someone to review the condition of the vehicle when it was picked up...it didn't didn't seem to please them.
But you're not there...
Perfect!
(Translated by Google) Fast, efficient, cheaper than directly with the various rental companies, from the reservation process to the return of the vehicle, including picking up the vehicle, everything went perfectly!
Thrifty tried to sell us a whole bunch of options as usual, but just refuse :) and therefore no additional costs.
Car rental
(Translated by Google) Very good service.
No problem
Good Provider
polite and courteous service
(Translated by Google) Everything was OK, I didn't know that when booking you had to take possession and return the vehicle at the same time so as not to add an extra day. The Authentik staff supported me well and clarified this detail at the time of invoicing. I really appreciated your customer approach and the personal follow-up on each file. Thanks
Excellent service!
(Translated by Google) We will definitely do business with Authentik again.
Upgraded..fast and awesome
(Translated by Google) We had a vehicle superior to that reserved a Hyundai Venue Super comfortable and inexpensive in gasoline the pick up of the vehicle and the return simple fast and very nice people everything was perfect
Location d'auto
(Translated by Google) No problems, good vehicle in good condition.
Good value for money
(Translated by Google) Nothing bad to report except that for the return we were asked to leave the keys without inspection or cost details.
great trip
Everything was perfect
(Translated by Google) We had a Nissan Kicks, ras everything was perfect!