Car rental
Very qualitative and a team at the top
(Translated by Google) New and comfortable vehicle. Very warm welcome, good advice and above all, no one tried to sell us useless services (which is often the case with many other rental brands)
A new Jeep Grand Cherokee
(Translated by Google) Arriving at the airport, access to the rental company is easy. Just follow the signs.
The voucher in hand, the rental is easy and we recover the car quickly. It is not easy to understand everything, however, the document is in English, we have more than 7 hours of flight in the pasta and we are all very tired.
In short, we get the jeep back and have a very good and pleasant stay. Canada is beautiful.
End of stay, the car is returned even more easily, just park and return the keys. That's all.
It is then that it is incomprehensible, we receive an invoice of $339 Apparently an accident protection at $105 and other taxable expenses without further details. Apparently fuel costs if we understand correctly. Except that the car was not full at the start and that the rental company had told us to return it to the identical, which we did.
This therefore had the gift of spoiling the end of our very beautiful trip a little. Shame.
[...]
Watch out for GPS
(Translated by Google) This was the 4th time we rented a vehicle in Canada. When we wanted to leave with our car (large recent 7-seater vehicle), we realized that there was no GPS. Our mobile plan did not allow us to use it constantly with Google map. The rental company rented us another vehicle that had GPS after a 2 hour wait and $600 more.
Car rental by Authentik Canada
(Translated by Google) This is the first time we have gone through Authentik Canada and we are very satisfied.
Very good discussion, with very good advice.
A good follow-up of the file and an availability to answer our questions.
Vehicle in accordance with our request and no unpleasant surprises. In the top.
It is certain that for a next trip, we will call on Authentik Canada again.
[...]
Center agency with deplorable reception, dirty and poorly maintained car
(Translated by Google) Deplorable welcome, bordering on dishonesty.
Dirty vehicle, poorly maintained (lots of km, smooth tyres, etc.)
Good rented car
(Translated by Google) True to description
My vehicle was not present
(Translated by Google) At the Dollar agency in Montreal, the convention center, the Dodge Grand caravan is not present, there is only one vehicle available, a Mitsubishi Outlander with a trunk really just for 4 suitcases but forced to take it not to not block the stay.
perfect
(Translated by Google) very nice staff, good car. Perfect !
FAVORABLE
(Translated by Google) Carefree.
thank you
Excellent almost new vehicle
(Translated by Google) The vehicle was impeccable (almost new) and the quick availability, as well as the return.
Very good value for money
(Translated by Google) Mixed opinion.. the reception in Toronto was not great and on the way back we were charged a sum of which we do not know the origin. Shame ..
Very nice experience
(Translated by Google) Courteous service. Vehicle of the year, clean. No difficulty in returning the car to the Calgary airport.
Average inventory and cleanliness
(Translated by Google) Cleanliness of the interior vehicle, really very dirty
False inventory
SUV vehicle, which cor b pr 3 airplane suitcases and 3 cabins and 3 travelers
Simple and efficient
(Translated by Google) It was very easy to take possession of the car, as well as to return it. The telephone customer service is very friendly and easily reachable.
Good vehicle, a Ford escape, I would have liked a Jeep wrangler,
(Translated by Google) Good vehicle, a Ford escape, I would have liked a Jeep wrangler, but that's not too bad.
Fast and efficient rental
Rental in Vancouver
(Translated by Google) Nearly good service from Autentik who communicated our flight delays to Avis. We had access to our car even though we went to pick it up the next day. Efficient and courteous customer service. They are easy to reach and above all, service in French!
Montreal Car Rental
(Translated by Google) Car rental departing and returning from Montreal airport for a period of 15 days.
Booking via Authentik very easy. Collection and return of the vehicle at the airport easy to find.
We had reserved a KIA RIO, we had a Toyota Corolla Hybride, good vehicle, no worries.
Only problem, we waited 2h30 for the vehicle, no car stock, you have to wait for a vehicle to be returned and cleaned, it's long, big lack of staff.
The wait was long and changed our schedule for the day, we had to delete an activity.
The staff was apologetic and very friendly, dispensing water and cereal bars to keep them waiting.
[...]
Really not great
(Translated by Google) The planned car was not available. so we were downgraded. The car lacked power and therefore was unpleasant to use on the hilly roads of Quebec.
Delighted
(Translated by Google) We were upgraded by the rental company when picking up the vehicle in Montreal. No pb when returning the vehicle (directly at the airport). Very good experience
Efficient
(Translated by Google) Ease of picking up and returning the vehicle
Very well
(Translated by Google) service meets expectations
Quality provider
(Translated by Google) We rented a vehicle in July 2022 through the provider Authentik Canada.
The rental was done without any particular difficulty, the rental company Thrifty being a little more questionable on certain practices such as refueling on the return trip which I do not recommend because it is more expensive in reality compared to what is advertised, or the additions of services " wild" but it is unfortunately fairly standard with all car rental companies in many countries... however, it has nothing to do with the good quality of the intermediary service provider.
[...]
Superb stay
(Translated by Google) No problem with Trifthy, except that no one was present when the vehicle was returned to Montreal. I left the keys and the contract at the vehicle counter. 2 days later I dreamed of a document by email summarizing the km traveled and the condition of the vehicle. No pb, consistent with what I had noted on the contract.
Car rental - Everything went well
(Translated by Google) We rented a car through Authentik Canada. Taken in Calgary and delivered in Vancouver. Everything went as planned, we did not have any additional costs on site, except those mentioned on the site to return the car to a different place.
Location Vancouver
(Translated by Google) We received a Chevrolet Equinox
The guy mishandled my credit card and we had to change our name
rental agency
Car rent
(Translated by Google) Hassle-free pickup and delivery. The staff is friendly but the service is really minimal. The vehicle was of good quality but GPS equipment would be welcome.
A perfect road trip thanks to a perfect vehicle!
(Translated by Google) Very good communication before the rental, we had no trouble picking up our vehicle and dropping it off in another city. 1700km to discover Quebec full of memories!
obscure service
(Translated by Google) Taking possession of the vehicle without too many explanations, adding non-detailed costs or is it a deposit? On return, we are told that there are no fees and we find on our return to France a debit of 312 cad on our accounts.