Car rental
AVIS car rental
(Translated by Google) Carefree
3 weeks rental
(Translated by Google) Support and fast return. Friendly staff, nothing to complain about.
A small flat on the cleanliness of the vehicle, but we have already seen worse.
Very good experience
(Translated by Google) We only used the Authentik site to book a car since we were staying with family. We had no problem getting a quote quickly, getting it changed by requesting the return of the vehicle to a different Canadian city than where we picked it up. We appreciated their responsiveness, respect of deadlines and attractive prices;
Road trip ouest
(Translated by Google) We were upgraded to an SUV instead of a sedan.
Speed of the lessor when returning
a comfortable Chevrolet SUV to cover around 3000km. It had to be!
Ford Explorer comfortable and spacious for 4 people 4 suitcases
(Translated by Google) We probably had an upgrade without asking for it with a Ford Explorer ... but necessary for the 5000 kilometers traveled.
Superb personalized service!
(Translated by Google) Doing business with Authentik has given me confidence in personalized travel booking services.
I had the chance to work on my travel file with Maryse Mayer (SHE'S A "KEEP HER"). Maryse was able to show up quickly and at hours not possible! Thanks to her, we were able to make several modifications and she was courteous and professional. I recommend Authentik without flinching.
Cheers!
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Recovery too late, counters closed and access to terminal 3 complicated. Car recovered the next day without worries
Superb experience
(Translated by Google) Everything was perfect. From the recovery of the car until the return.
Almost new vehicle, comfortable, fun to drive. No regrets!
Car not available
(Translated by Google) The rented car was not available when we had specified the rental time.
The rental company made us wait more than an hour to finally give us another one than the one planned. This is unacceptable and we demand a refund.
Complicated support (5h delay without certainty at the start) car ok
Efficient
Perfect car rental
(Translated by Google) Everything went well: the quick pick-up at the indicated time, the easy return.
very good price car rental
(Translated by Google) initially left on a chevrolet spark, we changed to a larger KIA. but excellent performance.
Good vehicle despite long waiting time
(Translated by Google) Location of the agency near the Ville Marie hotel and the city center.
The vehicle was fine, corresponded to the initial order (intermediate SUV).
4 hours of waiting to pick up the vehicle.
Many customers are waiting for vehicles, feeling that they have more orders than vehicles available, despite everything a commercial gesture has been made.
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Collection/reintegration nikel
(Translated by Google) Airport collection
Reintegration downtown Marie in Montreal
Car in very good condition
(Translated by Google) Good welcome, car corresponding to our expectations and very quick return of the car.
Perfect
(Translated by Google) Am really delighted to be going through Authentik Canada, for the rental of the car. The prices are very competitive and the car was as described in the contract.
Communication with head office was very quick and easy. Each time, I was answered kindly and appropriately. They are bilingual French / English which is a plus for us who are French. I absolutely recommend this company.
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Great. Perfect car!
(Translated by Google) The car fully corresponded to our request. Easy to use and very economical.
It was big enough for our 4 suitcases and our backpacks.
The only downside is the rental of the GPS. Indeed it was not updated. It didn't find a significant number of places we wanted to go. Luckily we had our cell phones.
Otherwise it was perfect.
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3 week rental for roadtrip west Canada
(Translated by Google) Quick check in and check out. By folding the seats we were able to put our 2 suitcases of 100 liters. Expensive rental price.
Perfect having benefited from a higher category car
(Translated by Google) Maybe you should put GPS as standard, it seems important to me abroad
Good
(Translated by Google) Vehicle conforms to the reservation, no waiting at the Montreal Center Ville agency (be careful to check the information on the form given by notice - in particular the mileage at the start)
Delay and lack of communication
(Translated by Google) It was when we arrived at their office that Avis informed us that our car would be given to us 5 hours later... (World problem, there were 3 of us waiting for our car that morning).
Without the help of Authentik Canada, which reduced our wait to two hours, our day (timed) and surely the rest of the trip would have been wasted.
I don't know if the car received was the expected model, but given the journeys made and the places visited, I think that this type of sedan is not suitable.
The staff was however friendly, the car in good condition.
I just think a little communication on their part would have been necessary.
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satisfied
(Translated by Google) Car with a lot of kilometers and quite noisy
Car ok but long wait at the counter
upgraded to kia soul
(Translated by Google) Very good reception at the Montreal airport. Very friendly staff and good explanations for the return to the convention center.
very good
(Translated by Google) we had the chance to take a car without waiting. on the other hand, it was with few comfort options, quite basic and the suspensions were tired because they were stiff. Otherwise, nothing to report. she did the job!
Efficient and easily accessible
(Translated by Google) A great practical vehicle for all roads!
Modern car not suitable for roads and luggage. On unplanned billing.
(Translated by Google) The car (Hyundai Elantra) modern but not suitable for certain unpaved roads in the upper Gaspé. Invoicing of an overpriced child booster seat and on invoicing of parking at Montreal airport not indicated in advance.
Bad surprise when handing over the vehicle
(Translated by Google) Nothing to complain about when picking up the vehicle at the Vancouver airport. Fast service and nice car (upgrade).
On the other hand, there was a bad surprise when the vehicle was handed over. In the contract with it is mentioned: additional costs => "one-way rental fee $74.99" or when the vehicle was returned to Thrifty I received a note of 357.45 CAD....
In addition to the aforementioned CAD 75, they charged us a lot of charges not mentioned, as well as CAD 146 for the 15 min delay (be careful).
Not mega happy with Thrifty's service.
but actually it was the cheapest on the market, but in the end they quickly make up for it on the final bill.
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